Customer Ratings & Reviews

Refrigerator is working great. Like the craft ice option and the knock to wake option (light to turn on) without having to open the door. Very spacious

So much room. The double knock to see inside is fun and practical. Shelfing is tricky, in that you have only one folding shelf for tall items. I removed one shelf to accommodate my items. The icemakers (2)are top notch w/ the freezer one making round ice cubes. Yet to use the wifi.

Love the craft ice maker. The beverages don't get eatered down so fast since the craft ice balls last so much longer than regular ice. Glass shelves are easy to clean. The filter is in the door instead of inside the refrigerator which gives more room on the too shelf. The exterior top drawer can be refrigerator or a freezer drawer. Very convenient. Nothing to disappoint with this refrigerator.

Large freezer and the programmable drawer is nice. Refrigerator inside is not as convenient with deep drawers that can get cluttered easily and no special place for meat unless you don’t use the middle drawer as a freezer. Ice maker has a hard time keeping up if there are a lot of users. The craft ice is ok, but another regular ice maker in the freezer would work better for us.

I absolutely love the door in door feature for milk and drinks. I wasn't sure how well I would like the middle drawer but It is perfect for lunch items and snacks and very roomy. The craft ice is fun and we love it. The ice maker with crushed ice is my favorite. The french doors make it roomy for larger items.

So far it is a Great product. We love our new refrigerator.

This is my 2nd LG refrigerator and I absolutely love it. The 2-drawer feature is awesome and I can customize the top one to be a refrigerator or freezer. The craft ice feature is exciting and the lighted door is a plus. I’m very happy with this purchase and would definitely recommend it to my friends and family.

I totally love this refrigerator! The interior is thoughtfully designed and easier to organize. Also, the little door in the front is more useful than I thought it would be.

I ansolutely love my new fridge! There isnt anything I would change about it.

Pretty great! The cocktail ice thing is remarkably silly and way more fun than it should be. I also really like being able to just grab a ball of ice and not listen to the ice dispenser grind and crunch out ice. The shelving arrangements are decent. The quick access door does (justified or not) ease my worries about all of the cold air falling out as my children take their sweet time getting milk for their cereal. The knock on light up thing is kind of neat but ultimately not useful beyond showing other people. Basically one is only checking on the milk and can't see much else in the fridge.

The description explains it pretty well. A refrigerator that comes with ample space and a flexible drawer that becomes whatever you need it to be! Didn’t expect to use the flex drawer as much we have. That said the Craft Ice does take a few days to get up to full speed but the ice is perfect once it does!

I love this fridge! Although, I think the "knock" feature is just a gimmick - we all thought it was cool when we saw it in the store, but when we actually bought the fridge, we never use it. The craft ice is nice, but takes a long time to make those nice big balls of ice. If you're having a cocktail party, plan on making that craft ice a week in advance (really!!!). Note that if you get the stainless steel model, you can use magnets on the front, but the non-stainless steel options will not support magnets (I'm noting this because we like to use magnets on our fridge). Overall, we like our purchase so far, but unfortunately nothing is made to last a long time anymore. Thus, I'm hoping I don't have to write a bad review on this model 3-5 years from now.

This is a great fridge with a lot of space and very practical. I love the middle drawer that can be converted into a freezer if needed. Only one problem, hence the 4 stars - water filter. We went through gallons of water already but water still has a very plastic flavor and we can’t drink it. Just for you guys to be aware. Also the extra ice box in the freezer makes super big circles of ice (I mean huge) and it’s really cool but when that big piece falls into the freezer tray - it literally wakes me up at night... just another thing that is not necessary negative but to be aware of.

Absolutely amazing fridge works amazingly. My kids love the knocking feature to turn the door light on while the door is closed.

Nice refrigerator. Very spacious. Would recommend it. The craft ice balls are nice. Don’t expect a lot to be produced. It only produced 3-6 in 48 hours.

Great storage areas for big and small items in both refrigerated and freezer space very stylish and overall great looking item thanks

The best fridge you can have. The space, technology it has and overall look it's worth what you are paying for. If I could give more stars for this product I would.

This is the best and awesome refrigerator ever, craft ice, plant of space to fit a whole month of food for my family of four. Smooth looking and technology to assist every need. Has brought new life to the kitchen. We love this items, can't believe best buy sold it for a low price.

This is one amazing refrigerator!! Far exceeds my expectations. LG got this one right!!! Tons of space and many adjustments to fit anything and everything!!!!

I am very upset with Best Buy! We scheduled delivery for Friday, April 4th including the costs for delivery, installation and haul away over 3 1/2 weeks ago and there was no reason for it being rescheduled noted. We paid good money for the on time delivery and we received NO phone calls from anyone regarding any delays. Suddenly, the afternoon before delivery, we received a email notifying us that someone had canceled our April 4th delivery, making NO attempt to contact us by phone regarding our urgent need. We have been without a refrigerator now for well over 3 1/2 weeks and was depending on Best Buy to insure the on time delivery. Even though we made every effort to make sure we were ready and were told they have the refrigerator in their possession, the delivery service suddenly (the afternoon before delivery) decided to make us wait an additional week (Friday, April 11th) for their delivery without any explanation. I called Best Buy and expressed our dismay. The Escalation Department did finally call me while I was writing this review and I expressed our need and urgency to them. The Escalation Department is supposed to call us back again tomorrow to see if they can get the refrigerator delivered to us any sooner. Perhaps they should muster greater control over their delivery service department. All we can do now is wait and keep our fingers crossed.