Customer Ratings & Reviews

Best service?? an even help me set up my appliance !!

It’s been 12 years since we upgraded our refrigerator. We decided to go with this model mainly because of the interior size. We were blown away by how much space exists in this refrigerator and freezer combination. We were worried as we previously had two fridges inside, the second for overflow. We no longer have that issue and use the second as a drink fridge. The full conversion drawer has worked very well for us and a huge selling point. We use it as a deli drawer for now. The ice machine is tiny so keep that in mind if you entertain. The craft ice is a huge plus as as I’m a bourbon connoisseur. There was a recent update to the app which now allows you to make six craft ice balls in 24 hours. Previously the maximum was three. The only difference is the clarity of the ice lessons when you select six. Overall we are very pleased with the fridge.

This is a very nice refrigerator. It has a lot of room and so far it has been working great.

happy with it so far. Love the ice maker, the space and efficiency

The size is very convenient. Loved the the insta view to look inside and the water dispenser

A lot of space for everything. Ice machine doesn’t take away room in freezer. Ice machine also makes large round cubes separately.

My loved it, works great and the crafted ice maker is amazing.

We just got the refrigerator abd it works great. It also makes these balls of ice and my kids love to play with it

So we've now had this a while. Short review...this is exactly what my family wanted. We open the big freezer drawer maybe 1x a day or 1x every couple days. But the small convertable drawer is where we store ice cream and things we use every day. Its a 'soft freeze' and this is exactly how we like our ice cream. The artisan ice cubes last about 20 mins in my drink but they don't 'water it down' like chips or cubes do. I don't open the app much but its where you can see a lot of information. The app has your filter levels (water and air), the temps, and your energy saving settings. This has been worth every penny and the fridge I'd been looking for for probably 2 years.

Only had the fridge a month but so far it’s what we were hoping for. This thing is huge. The middle draw being convertible temperature wise is fantastic and can easily hold several cases of soda cans standing up. The craft ice is super cool too.

Lots of space, love the ice maker. The middle tray love it.

We are enjoying new refrigerator, we like the ice makers, and the touch glass feature as well.

I love that fridge. It is very spacious and neat. The color is beautiful and the desing.

This is such a well thought out refrigerator. At first I thought the door within a door was gimmicky - but it is one of the most convenient things about this refrigerator. It preserves the cool in the main part of the fridge even when you are opening the door within a door for most used items.

Great refrigerator, 30 cubic feet is a lot of space, very fancy. Strong recommend.

The best refrigerator I've ever owned. So much space to access and see all of your food. I love the compartments as well.

Purchased the refrigerator with delivery and installation. I couldn’t ask for a smoother operation. The delivery guys were smart and courteous ensuring no damage to my home or the refrigerator.

This fridge looks premium, and I'm sure it acts premium after a week or so. But I've not had this thing for a week. Our old fridge had a setting above the water dispenser, and it told you the actual temparature. This fridge is at least twice as expensive as our last fridge - but the numbers above the fridge tell you the set temparature (NOT the actual temperature). This seems a bit odd to me. The wifi, for whatever reason, wasn't even available for me to connect to my phone for a couple of hours. I would have thought it was my phone, except that the fridge did have a wifi it was sending out (just not the one you need to pair it with the LG app). It seems to me that if you have a "smart" anything, plug and play should be the norm (not "give it a few hours to warm up and then try to use it"). Lastly, speaking of "smart" and "plug and play" - if you think you will need ice within 48 hours of owning this thing buy a bag at the store (or buy a different fridge). That's right, this thing can't be expected to produce ice for two days after being plugged in. I'm 48 hours into ownership, but the "you won't have ice for a while" was not part of the plan. AND, speaking of ice, LG wants you to set the freezer to -4 if you want optimal ice production. This wouldn't be an issue if the previous fridge we owned did just fine, with more reasonable production set at 0). The previous ice maker was a fantastic ice machine. This one seems dubious, especially since it tells you that if it's not making enough ice you may actually need a different fridge (seriously, it's on the in-door ice maker). I haven't used the ice balls yet, but I'm sure they will be nice. In the end, I'm sure this thing will be great. But for the price, it is not what I expected.

We love this refrigerator! It has plenty of room inside and the extra craft ice is fun. The door in door is also nice to have for those items you use a lot.

Very spacious. Love the extra draw and the third door.refrigerator is very deep so hard to reach the back. I got refrigerator organizers. Have one for jellies and one for condiments. I’ve the two ice makers.