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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,112 reviews
  • Pros mentioned:
    Capacity, Craft ice

    Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. Holds everyrging we need a d we love the craft ice .

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Overall performance

    Rated 4 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this, because of all the space and the visual door easy access to get stuff. Looks great and works perfect for us.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Performs as promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Fridge, took a few days for the dual icemakers to settle in and make ice consistantly. Freezer, Fridge and Flex sections are all holding their assigned temperatures as set. Really like the clear door for the items we use the most often and the flex drawer is a perfect set up for all our lunch foods we use when packing lunches. Really helps to not have to constantly open and close the large doors.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge lot space good lighting air filter good ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took advantage of the “sale price” to purchase this refrigerator while my home is being built. I will use temporary storage till it is installed. A relative has the same refrigerator and attests that it may be the best available at this time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nifty features, poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the cool features, I'm very unimpressed and even disappointed in the quality and reliability. We replaced it twice. The first one came with a damaged cord/plug, and then once we fixed it, it wouldn't cool! The replacement came with a big scratch on the front (despite having it inspected in the store), the second replacement seems to work, but has crooked doors, which messes up the experience, and on such a premium unit should be purely unacceptable. We left it, only because we didn't want to prolong the horrendous experience. I really hope it won't fail on us soon...

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that the LG 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator didn't meet your expectations regarding the initial unit condition and door alignment. We understand your inquiry, and we are committed to ensuring your unit performs as intended.
      https://www.bestbuy.com/product/lg-29-5-cu-ft-4-door-french-door-in-door-smart-refrigerator-with-craft-ice-stainless-steel/J7G56FPPXX
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Look no further…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has managed to design 6 cubic feet more room into the same amount of space with this refrigerator! It is deep and keeps food so much more fresh than our Samsung had. It has TWO icemakers and you can choose what size cubes the freezer ice maker creates!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    As described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more room than the previous refrigerator. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much it is spacious and bright inside love the spheres ice cubes

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    2 ice makers!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit for craft ice! Last longer, reduces soda suds and looks awesome. Love the changeable drawer comes in handy when you need more fridge or freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have only had this Refrigerator for a couple months all features are functioning as advertised and marketed. I have seen questions regarding the depth of this refrigerator from the wall to an open extended drawer or door, the answer is approximately 61 inches depending on how close to the wall your refrigerator is installed.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Overall performance

    Rated 4 out of 5 stars

    Great fridge but lg app and WiFi connection sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great, it looks amazing very functional. The only drawback is I can’t seem to connect to the lg app. Tried so many times

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Great Overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Samsung and happy with my choice. Excellent functionality and dual ice makers a good feature. Door in door is new to me but I like it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 4 out of 5 stars

    Doesn’t make enough ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the versable refrigerator/freezer drawer. In-the-door storage is slightly less than I’d prefer. I wish the shelves were more adjustable but the move I use the fridge I figured out an useable configuration. It’s just my husband and I was we run out of ice daily. I thought the craft ice would be a good thing-it’s not. Would prefer it to be another like the one in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our refrigerator in Oct 2023. I love this frig. It’s so spacious,, the freezer section is very spacious as well and makes plenty of ice. We use the middle draw for lunch meats , cheese and yogurt, everything stay nice and cold. This was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    A Cool Buy from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes the most advanced refrigeration product. The craft clear ice is a real plus! The LG is extremely quiet and energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A room fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one big fridge, it’s very quiet and we love the craft ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Amazingly huge! Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much space in this unit. You can put so much in it. Some people didn't like the loss of the door storage for the upper ice machine, but it is nice to have all of the interior space. Love the Ice Balls, wish it made them faster! 3 a day, unless you push the fast ice button, it makes 6 a day - not quite as pretty and clear, but they do keep your water colder longer. We are heavy ice users, and the 2 can not keep up with us, but they still wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG never fails to excel, function and style is great

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Best Fridge out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, love the craft ice and it has lots of room. This is a big fridge so make sure you take measurements.

    I would recommend this to a friend