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Customer Ratings & Reviews

Your price for this item is $4,699.99

Customer reviews

Rating 4.5 out of 5 stars with 1095 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Craft Ice feature, ample space, and the innovative door design of this refrigerator. Many appreciate the large capacity and quiet operation, while some experienced issues with the compressor and reported concerns about the refrigerator's reliability and depth. A few users also mentioned inconsistencies with temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,095 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was great taking the old refrigerator away and installing this one. Tons of room, the split shelf is great for the 2L soda bottles and the ice on the door frees up so much refrigerator space. The craft ice is also a great feature, I no longer have to make my own craft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    This LG refrigerator/freezer is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator/freezer is exceptional. We’ve had our eyes on this unit for a long time. When it went on sale between Thanksgiving and Christmas, we pulled the trigger. Delivery and setup went smoothly, and the two-man crew was very friendly and professional. And, we love the craft ice!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Craft ice Balls Knock door LG beautiful fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG with craft ice balls. Its a beautiful classy refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far it has been an excellent fridge. Only reason I am not giving it 5 stars is because of the lack of ability to adjust height of the shelves. Other than that I’m very pleased with this LG MODEL. The multiple ice making option was a huge plus as well.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    A Cool Buy from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes the most advanced refrigeration product. The craft clear ice is a real plus! The LG is extremely quiet and energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    2 ice makers!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit for craft ice! Last longer, reduces soda suds and looks awesome. Love the changeable drawer comes in handy when you need more fridge or freezer

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Best Fridge out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, love the craft ice and it has lots of room. This is a big fridge so make sure you take measurements.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Overall performance

    Rated 4 out of 5 stars

    Great fridge but lg app and WiFi connection sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great, it looks amazing very functional. The only drawback is I can’t seem to connect to the lg app. Tried so many times

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New frig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best refigerator we have ever bought thanks for your help

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Great Overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Samsung and happy with my choice. Excellent functionality and dual ice makers a good feature. Door in door is new to me but I like it. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator fit neatly in my kitchen space. Also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    LG Refrig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features and space. Great design. Round ice is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Lots of shelve place. Looks very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Best purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator. It has all the room we need for meal prepping items as well as leftovers. The craft ice is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Amazingly huge! Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much space in this unit. You can put so much in it. Some people didn't like the loss of the door storage for the upper ice machine, but it is nice to have all of the interior space. Love the Ice Balls, wish it made them faster! 3 a day, unless you push the fast ice button, it makes 6 a day - not quite as pretty and clear, but they do keep your water colder longer. We are heavy ice users, and the 2 can not keep up with us, but they still wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    LG Instaview Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great! We love the French doors, it is so much easier to store our groceries and even the kids love to help. Another great thing about this refrigerator is the instaview door- in-door, the kids specially loved this. My only complaint is the craft ice maker, it stopped making ice after 3 months. We tried fixing it but still not working.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG French door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Very roomy and the delivery was flawless. Great guys installing it. Looks fantastic in my kitchen and I love that fingerprints don’t leave spots on the front.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dan Gillen needs to be recognized. He made me stic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Big and works perfect for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful refrigerator. It’s spacious and versatile interior fits just about everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Craft ice maker failure

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this refrigerator except the craft ice maker. It broke after only 2months. LG replaced it under warranty and now just 2 months later the second one has stopped working. Clearly a very poor design.

    No, I would not recommend this to a friend