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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,112 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Extremely roomy refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator; extremely roomy - the upper refrigerator area is planned out well. it has more room than our previous refrigerator which was larger in size. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We love the Craft Ice! It is excellent for entertaining and making Old Fashions!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the lower model and lots of issues with it. This one is excellent and all features are worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice features but ice maker unreliable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 2 years since we purchased this refrigerator. Features such as the French door & middle bin (e.g., for sodas, bottles) are convenient & freezer room is spacious. But the ice maker leaves more to be desired. The craft ice maker stopped working a few months ago & had to be repaired. Then both ice makers are now malfunctioning and are in need of repair. Rather disappointing & problematic because you need to empty all the food/drinks from the whole unit in order for repairs to be completed & of course, there is lost time involved in scheduling and waiting for repairs to be completed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the reliability of the ice makers in your LG - 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice.

      We understand the challenges you have faced with the Craft Ice and standard ice maker malfunctions over the last few months. To help with the ice production, we recommend checking that the water filter has been replaced within the last six months and ensuring that the ice bin is properly seated and not jammed by clumped ice. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-29-5-cu-ft-4-door-french-door-in-door-smart-refrigerator-with-craft-ice-stainless-steel/J7G56FPPXX
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. The craft ice isn’t quite what I was expecting but it is still a nice feature. Tons of room and the convertible drawer may be just right with the holiday meals coming up. Hate the fact we don’t get reward points any longer. Zero incentive to just purchase from Best Buy. Had a dishwasher and garage freezer on deck but I won’t be getting it from here.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator really is a great addition to our home. The finish is finger print resistance and easy to clean. The view window in the door is neat but not sure if its very useful. The option to turn the middle drawer into freezer or refrigerator option was the se;ling point for me.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Daisy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow is the right word to use and with the craft ice is so good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG 29.5 ft.³ four-door French door refrigerator.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator and the gentleman that help me install. It was very gracious and kind and very professional. I would recommend this refrigerator to anyone. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Newfrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good refrigerator, lots of room. Easy access to items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nurse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG refrigerator. The “essentials” fridge door saver is a great feature!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Awesome LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator. We love how big it is and the craft ice this thing makes. If you are an ice lover this fridge is for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Cespedes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a returned item and was very happy with installation

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Happy we bought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got ours last month and we love it. The exta eterioir access for commonly used items is great. Love the round ice and the thirs draweer.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Amazing refrigerator! Super large and spacious!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a French Door and 2 drawer Samsung, but it repeatedly stopped cooling. This unit uses space more wisely and we love the front door feature for drinks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the craft ice which lasts longer than your common cubes. Plus it’s already saved money on our electric bill

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my refrigerator its great. I'm glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Love my fridge.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the craft ice. Middle drawer is perfect for coldcuts or chilled wine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator is beautiful and full of features, but we did have to have a tech come back because we had issues within days of being delivered. Not creating ice and then some of the drawers were not installed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I love this fridge! The amount of space is absolutly perfect! Only thing i can say that is a negitive is that it takes like 24 hours to get 3 craft ice balls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is everything and more!!!More room than we actually need ....which is saying something ( there is 7-9 people living at our house at any time depending on where the schools are and where working on line occurs). Plenty of room.... plenty of ice. Great Refrigerator!!

    I would recommend this to a friend