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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,112 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we purchased this LG refrigerator! It is so nice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works great and brings new life to my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Love the instaview door.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The middle drawer works great for grandkids. I can keep their snacks in there and then they don't have to stand in front of the open door deciding what they want to eat!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Can fit so much inside of it. Very heavy. Won’t fit into a 36” door without removing doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome size refrigerator plenty of space and overall appearance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Fridge, glad to have purchased. It was a bit difficulties with delivery; afterwards happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Not so good experience so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a fridge after our 12 year old GE profile gave up. This fridge looks really nice and although we started with GE, we landed on the LG as it looked really nice and had more space than our old GE. Best Buy didnt tell me that they dont hook the plastic pipe connection (I understand why but it would have been good to know at the time of buying). And only 3 weeks later, the fridge has stopped cooling. I keep the temp at 0F-Freezer and 37-Refrigerator, but everything is melting in the freezer section and its about 45+F in the refrigerator. The craft ice maker has stopped making ice. I booked an appointment and was told that my appointment is on 10/3/2023, I get a call on 10/3/2023 that your appointment is actually on 10/10/2023. I wasn't expecting this experience from a company like LG and Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We sincerely apologize for the inconvenience you've experienced with your LG 29.5 Cu. Ft. 4-Door French Door-in-Door Refrigerator with Craft Ice. We understand how frustrating it is when a new appliance malfunctions, especially after only three weeks. We want to ensure that this issue is taken care of to your satisfaction, so please feel free to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. Thank you for your patience and cooperation, and we look forward to resolving this matter for you. ^Sam LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge highly recommend. It is spacious and enough cabinets to organize.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG French Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with my new LG refrigerator- I especially love all the extra space since the ice maker is in the door! And the delivery guys were terrific!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best refrigerator ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Ample room in cooling and freezer sections. The smaller ice cubes are great and the craft ice is a wonderful addition to the second icemaker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Give it a week to settle and produce ice regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery was great!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. The dilivery drivers were excellent and helped my husband bring the fridge inside and provided excellent costumer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer:)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it !!!! Everything exceeded our expectations, from the sale to the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with nice features but should be for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the door and space and I like the shelves are adjustable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT - GREAT PRICE. WAS DELIVERED PRETTY MUCH WHEN THEY SAID IT WOULD BE.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    I love my LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it, the front door opening and the cocktail ice are my favorites

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excelente choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we only have a few weeks with the refrigerator, we could say that it was an excellent choice. We are very pleased with its operation and space. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't love it more. My refrigerator has never been more organized and easy to find items.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The craft ice is pretty neat too.

    I would recommend this to a friend