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Customer Ratings & Reviews

Your price for this item is $4,699.99

Customer reviews

Rating 4.5 out of 5 stars with 1097 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Craft Ice feature, ample space, and the innovative door design of this refrigerator. Many appreciate the large capacity and quiet operation, while some experienced issues with the compressor and reported concerns about the refrigerator's reliability and depth. A few users also mentioned inconsistencies with temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,097 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge highly recommend. It is spacious and enough cabinets to organize.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love this item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. This drawer features make it easy to organize the freezer items. I use the middle section for extra refrigerator items. This is exactly what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Not so good experience so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a fridge after our 12 year old GE profile gave up. This fridge looks really nice and although we started with GE, we landed on the LG as it looked really nice and had more space than our old GE. Best Buy didnt tell me that they dont hook the plastic pipe connection (I understand why but it would have been good to know at the time of buying). And only 3 weeks later, the fridge has stopped cooling. I keep the temp at 0F-Freezer and 37-Refrigerator, but everything is melting in the freezer section and its about 45+F in the refrigerator. The craft ice maker has stopped making ice. I booked an appointment and was told that my appointment is on 10/3/2023, I get a call on 10/3/2023 that your appointment is actually on 10/10/2023. I wasn't expecting this experience from a company like LG and Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We sincerely apologize for the inconvenience you've experienced with your LG 29.5 Cu. Ft. 4-Door French Door-in-Door Refrigerator with Craft Ice. We understand how frustrating it is when a new appliance malfunctions, especially after only three weeks. We want to ensure that this issue is taken care of to your satisfaction, so please feel free to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. Thank you for your patience and cooperation, and we look forward to resolving this matter for you. ^Sam LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the fridge very much. I will be needing a fridge for a second kitchen and this is my first pick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer:)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it !!!! Everything exceeded our expectations, from the sale to the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Can fit so much inside of it. Very heavy. Won’t fit into a 36” door without removing doors

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, perfect and very beautiful refregirator

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    I love my LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it, the front door opening and the cocktail ice are my favorites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refri

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that we need very urgent, very good shape and great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! This model is rather big and can hold so many items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new fridge, it fit perfectly about the delivery team was amazing and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge w/ a Few Frustrations

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with great features, especially the freezer compartments and flexible middle drawer that converts. Only a couple of complaints... 1) we struggle with the getting tall bottles (beverage bottles) on the interior shelf. If you adjust for juice etc then the other shelves are too tight. 2) the wifi function will not connect, or if connected it has an error and directs us to set the system up again. Very frustrating and a waste of time. We haven’t been able to use it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Fridge, glad to have purchased. It was a bit difficulties with delivery; afterwards happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Refrigerator Delivery.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that was sent was really professional and took the time to explain to us what they were going to be doing. The team was really respectful and was ready to answer any questions we had. Our product had been attempted to deliver over 6 times and we met alot of unprofessional people, but this team was the total opposite of that. They were really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS FRIDGE! It's massive and holds all our food, and the craft ice is wonderful. Large ice balls that make big water bottles stay extra cold. Fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We love LG appliances

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 4th LG fridge over 20 years and 6 houses. Never a problem!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall space is HUGE - we didn't realize how convenient the door in door would be, and we love the large round ice "cubes" that are made in the lower freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Very nice addition to our kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many very nice features. The quick access door on the front is convenient, the middle drawer is spacious and the freezer drawer provides adequate room to store frozen items.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who would have ever figured one could fall in love with a refrigerator? Well, I have! The space and organization is amazing. This refrigerator should fit all family needs.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the refrigerator delivered and set up. Love the look and features. Dual ice makers are great. The adjustable drawer is a great feature to use for a variety of items.

    I would recommend this to a friend