Customer Ratings & Reviews

Hi, David. Thank you for taking the time to share your experience with the LG Refrigerator (LRMVS3006S) model. We're sorry to hear about the challenges you've faced with your unit. We aim to provide high-quality products, exceptional customer service and ensure a smooth and seamless experience. In the meantime you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-leaking-from-the-ice-maker--20153132998599 and https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-my-ice-maker-not-dispense-ice--1337887751125. For more help, please reach out to us on social media @LGUSSupport. ^Juvy

Hi, there. Thanks a bunch for sharing your thoughts about the LG Refrigerator (LRMVS3006S) model. We totally get your worries about the unit not working right and the hold-up with your repair. We're all about providing reliable, durable, and high-quality products, along with top-notch customer service that meets your expectations. While you're waiting, feel free to check out this link for some help: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. If there's anything else we can do for you, just give us a shout on social media @LGUSSupport, and we'll be happy to assist you further. ^Juvy

Hello there, KatR. Thank you for sharing your experience with us. We understand your inquiry regarding your LG LRMVS3006S refrigerator no longer producing ice and not maintaining the proper cooling temperature. Your feedback is important, and we’d like to assist you further.

It sounds like you’ve already had service technicians visit but are still experiencing issues with ice production and cooling. One helpful troubleshooting step is to verify that the freezer temperature is set correctly—ideally between 0°F and 5°F. If the freezer temperature is above this range, the ice maker will not cycle properly and the refrigerator compartment can struggle to stay cool. To adjust the temperature, press the Freezer button on your display panel and set it to 0°F. Give the unit 24 hours to stabilize after any setting change. If you haven’t already, please also check that the ice maker is turned on (the switch inside the ice bin should be in the “On” position) and that the water supply valve behind the refrigerator is fully open. Sometimes a partially closed valve or a kink in the water line can prevent adequate water flow to the ice maker.

Because you’ve already had multiple service visits without resolution, we understand how inconvenient this has been for you and your family. To ensure we fully assess the situation and explore additional solutions—such as inspecting the evaporator fan or compressor operation—please send us a private message on social media @LGUSSupport. Our specialized team will be more than happy to work with Geek Squad and coordinate any further diagnostics, or discuss eligibility for additional support. We appreciate your patience and want to make sure your refrigerator is back to optimal performance as soon as possible.
LG Refrigerator – Why is My Refrigerator Not Making Ice? - https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181
Thank you again for reaching out to us about your LRMVS3006S. We appreciate your loyalty to LG and look forward to resolving this with you. Please send us a private message on Social Media @LGUSSupport so we can gather any remaining details and provide the best assistance possible.

—Renzo