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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,112 reviews
  • Rated 5 out of 5 stars

    Jimmys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and got a loner refrigerator until my wright one comes in

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    really sad.....thought LG be the way to go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 grand nothing but problems since day 1 :( I see this being a rough ride ahead. :( frozen up twice. sensors failed now mainboard,plus 3 other parts and now possibly compressor because its over chilling( too cold) the entire fridge...

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator It premeasures hot water for you it's the best

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a quality product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty decent but as for the product it is okay. It even hasn't been 2 years and I am seeing fan issues which has stopped making craft ice. it keeps on showing ff ee error no matter what and LG doesn't cover it under mfg warranty. Not worth the money. I would rather buy other brands. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ash. Thank you for sharing your experience with the LG Refrigerator (LRMVS3006S) model. We understand your concern regarding your unit doesn’t perform as expected, especially when facing issues like the fan and error messages. We aim to provide great products and a smooth experience. To fix the "FF EE" error and fan problems, make sure the vents and fan area are clear. Try unplugging the refrigerator for 5 minutes and then plugging it back in. You may visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-an-e-ff-or-e-rf-error-code--20153150964030 for additional help. If the issue isn't covered by warranty, contact an authorized LG service provider for help. Feel free to message us on social media @LGUSSupport for more assistance. We're here to help you find a solution. ^Juvy LG

  • Rated 1 out of 5 stars

    Neat idea. Extremely flawed product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 significant repairs done on this fridge in since I bought it a year and a half ago. Highly recommend not buying this expensive paperweight.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, David. Thank you for sharing your experience with us. We understand your concern about having LG Refrigerator (LRMVS3006S) model, require two significant repairs within such a short period of time, especially considering the investment in the unit. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      To move forward, we’d like to assist you in getting this matter resolved as quickly as possible. If the fridge continues to have problems, we can help by reviewing the details of the previous repairs and exploring any potential next steps, whether it’s a further repair or replacement under warranty.

      Please send us a private message on social media @LGUSSupport, and our team will ensure that we handle this situation with the priority it deserves.

      We appreciate your patience and are here to help you get this resolved. ^Juvy LG

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. It should have had shelves that can retract to able to keep drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anxiously awaiting the delivery of my order. It is coming soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance with Knock Knock and Door-in Door.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer service, delivery date as stat ed delivery men very respectful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely not worth the price tag - do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator on July 4th, had it delivered July 11th, nothing but issues from the start. Couldn't connect the refrigerator to the app. LG Support couldn't sort it out, Ice maker broken from the get go. 100% not worth the nearly $4000 price tag. I returned this refrigerator, and got a GE Profile, similar size, and so far, no issues. I was able to get the new refrigerator and the 5 year protection plan for cheaper than this refrigerator by itself. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us regarding your LG LRMVS3006S refrigerator. We understand your inquiry about the connectivity issues with the app and the non-functioning ice maker you experienced. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
      https://www.bestbuy.com/site/lg-29-5-cu-ft-4-door-french-door-in-door-smart-refrigerator-with-craft-ice-printproof-stainless-steel/6397176.p?skuId=6397176
      We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new refrigerator. Money well spent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not standing behind Geek Squad warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an “Open Box” LG refrigerator and these are supposed to be “Geek Squad” certified. Had it delivered and within 24 hours, the fridge wasn’t cooling properly. Repair came out days later and said, “sorry, we can’t fix it because it will cost us (them) too much.” I bought the geek squad warranty, but they said I can’t use it until the first year is up. Manufacturer warranty isn’t valid because it’s “Open Box.” They say I have to return it and get money back. Well, that’s great if I can find another LG at the price I bought this one. What good is buying a geek squad warranty if they aren’t going to stand behind it. Now I have to go back into the store and deal with management to get a resolution that isn’t just, “Sorry, too bad.”

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Dyann, your experience doesn't meet our standards and we'd be happy to assist you with this issue should you need further support. Feel free to send a message to our social media team so that we can look into your issue. Our handle for Facebook and Twitter is @LGUSSupport. It would be a pleasure to assist you towards a resolution you can be satisfied with. ^Chris LG

  • Rated 4 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice is to slow to makes takes 2 days every cycle for ice balls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect appliance, so beautiful and exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge! Quick delivery and installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet as a mouse! Love the shape of the ice cubes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy everything at Best Buy. You will be very happy with this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase love the duel ice makers. Love the separate compartments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knock knock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the glass knock feature. This is the best refrigerator I ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good to me i would definitely recommend here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy best products

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic products and amazing service from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new refrigerator. Recommend Best Buy anf LG.

    I would recommend this to a friend