Customer Ratings & Reviews
- Model:
- LRMVS3006D
- SKU:
- 6397183
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Craft Ice feature, ample space, and the innovative door design of this refrigerator. Many appreciate the large capacity and quiet operation, while some experienced issues with the compressor and reported concerns about the refrigerator's reliability and depth. A few users also mentioned inconsistencies with temperature control.
This summary was generated by AI based on customer reviews.
Poor Design.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I maker is horrible. It keeps defrosting and refreezing it leaks water onto floor. After a year Samsung eventually refunded our $ at a depreciated rate. Not buying a fridge where ice maker does not live in the freezer part again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
Expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for the features it has. Second ice maker is slow to make ice. However the look is nice.
I would recommend this to a friendNo ice. Bad installation from best buy crew.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Betst buy installation crew didn't tighten the water line hose all the way. Dripping when i checked. Ice machines haven't produced ice ,going on 48 hours latter. Fixed water line leaks and reset machine. Will be calling for service if still no ice in the next 48hrs. My wife was the only one home and tipped them not knowing. Lucky i checked the connection. Also broke the turn valve off/on water that was installed new 4 years ago.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We apologize for any inconvenience. ^Vanessa
Lg refrigerator junk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but cooling issues. No ice. Repaired 3 times still no ice
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer
don't buy!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had the refrigerator 2 years and freezer started not being cold enough. Warrantee sucks
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kathy. Thank you for taking the time to share your experience with the LG Refrigerator (LRMVS3006S) model. We're sorry to hear about the performance of your unit after two years of use. We strive to provide reliable, high-quality products that meet our customers' needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-refrigerator-refrigeration-the-fridge-is-not-cold-enough-not-cold-enough-CT00023125-20153121387150#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Nothing but trouble. Do not buy this unit…..
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst refrigerator yet. Nothing but problems started right at 13 months. Almost like there is a out of warranty switch they turned on to cause trouble. Good fridge horrible in door ice maker . Zero warranty service 4K purchase and then need an $800 service contract. Just buy a regular fridge and when it fails get a new one it will be cheaper in the long run. Trust me
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Worst experience ever.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever. Best buy had me schedule my delivery at least 10 times and they never delivered the item after 3 months. I had to cancel it. They also did not reimburse me for the full amount. A nightmare situation. Will never buy from them again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Alberto. Thank you for sharing your experience with us regarding the LG Refrigerator (LRMVS3006S) model. We understand the frustration and inconvenience you have encountered throughout the delivery process. Please know this is not the experience we want for our customers as we strive to provide excellent customer service. Regarding the reimbursement, please reach out to us on social media @LGUSSupport so we can help you further. We hope to have the opportunity to regain your trust in our service. ^Juvy
This product sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product sucks The ice maker on this machine doesn't make ice fast enough
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, James. Thanks for sharing your feedback on the LG Refrigerator (LRMVS3006S) model. We understand how important a reliable ice supply can be, especially in a busy household, and we want to help make the most of your unit’s features. We strive to provide high-quality products that exceed our customer's needs and expectations.
This unit includes both a dual ice maker and Craft Ice system. For standard ice production, make sure the Freezer temperature is set to 0°F and Ice Plus mode is activated, which boosts ice production for 24 hours. You can activate this through the control panel or the LG ThinQ app. Also, ensure the water filter isn’t clogged—replacing it every 6 months can help maintain optimal performance. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice--1338395755982.
If you’ve already tried these steps and still notice slow production, we’d like to assist you further. Please send us a private message on social media @LGUSSupport so we can review your case and offer personalized support. ^Juvy
Not quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Finally accepted 3rd delivery! Product, Customer service and delivery all bad!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Christine. Thank you for taking the time to share your experience with the LG Refrigerator (LRMVS3006S) model. We understand your concern about it took three deliveries to receive your unit and that both the product and service fell short of expectations. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
We’d like the chance to make things right and ensure your refrigerator is performing as it should. If you're experiencing any ongoing issues, please send us a message @LGUSSupport on social media with your unit details. We're here to help and want to turn this around for you. ^Juvy
Damaged after unboxing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator delivered and was damaged after unboxing in my driveway. Whoever boxed it had to know it was damaged. Where is quality control? I am awaiting a new delivery 1/25/2024 and I hope it works. Very happy with staff and Geek squad.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, DeniseS. Thank you for taking the time to review the LG Refrigerator (LRMVS3006S) model. We apologize for the inconvenience and frustration caused by the damage you encountered upon unboxing the product. We understand how disappointing it can be to receive a damaged item, especially after eagerly anticipating its arrival. We are glad to hear that you are satisfied with our staff and Geek Squad service. We appreciate your patience and understanding as we arrange for a new delivery on January 25, 2024. Our team is dedicated to resolving this issue promptly and ensuring that the replacement refrigerator meets your expectations. If you require further assistance or if you have further questions, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we are committed to ensuring that you receive the support and reliable performance you rightfully expect from our products and services. ^Juvy
Craft ice is crap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful on the outside but I purchase this over another model because of craft ice features which has never worked.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Bad LG Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd LG delivered in a week. Refrigerator does NOT maintain temperature. Temperature on door set at 36 degrees. Temp this morning was 38 degrees. I opened door to get some food out and shut the door. After 8 hours temperature I’d 44 degrees in refrigerator
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Pick Up Yourself if you live in Charlotte Region
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t rate this any higher since delivery was a mess and still don’t have a fridge. Fridge was in Charlotte, transported to ATL then back to Charlotte for delivery, which is standard procedure. The product that arrived was not the product selected, I had photos and serial numbers as evidence.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks I had lots of problems with this refrigerator. Ice makers stopped working, refrigerator leaked on the floor, freezer stopped working, food thawed. Called LG twice. Still not working.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Poor Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge had major issues in 3 weeks, had to return it. LG should improve their quality
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, Sharjeel! If you could let us know more about the issues your refrigerator experienced with the link below, we'd love to work towards making sure nothing like this ever happens again! https://www.lg.com/us/support/email-to-president ^Ian
Big mistake.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the beginning we bought a refrigerator 3 door then had settle for a 4 door in black stainless. At this point we are not sure what is coming and when.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, HenryB. We value the feedback you have given us regarding your purchase, LG Refrigerator (LRMVS3006S) model. We understand how important it is to have clear communication and accurate delivery information when purchasing a new appliance. We apologize if there was any confusion regarding the refrigerator model and color, causing you to settle for a different option than initially desired. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289. They will be able to investigate the situation and provide you with accurate information regarding your order. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Bestbuy not helping.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m an Elite Member at Bestbuy. For almost 12 months I’ve been trying to buy this particular refrigerator but Best Buy keeps canceling my order immediately after it’s been approved. This is my 10 time. That’s almost an average of once a month. No help in this matter wjat so ever.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you have had multiple issues with purchasing this fridge. You may want to consider purchasing this model on our www.lg.com/us website. I see that this model is currently available. ^Jennifer
Delivery Failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy lost a $3000 refrigerator sale because of their delivery options.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand how important it is to have a smooth and convenient delivery process, especially for a major purchase like the LG LRMVS3006S refrigerator.
While we don't have control over the delivery options provided by retailers like Best Buy, we encourage you to explore other authorized LG retailers that may offer more flexible delivery options. If you need any assistance in finding a retailer or have any questions about the refrigerator itself, please feel free to reach out to us directly by sending a private message on social media @LGUSSupport.
We appreciate your interest in LG and hope to assist you in getting the product that suits your needs.
—Renzo
Hello there. Thank you for sharing your experience with us. We understand how important it is to have a smooth and convenient delivery process, especially for a major purchase like the LG LRMVS3006S refrigerator.
Best Buy Delivery services - https://www.bestbuy.com/site/help-topics/home-and-business-delivery/pcmcat204400050032.c?id=pcmcat204400050032
While we don't have control over the delivery options provided by retailers like Best Buy, we encourage you to explore other authorized LG retailers that may offer more flexible delivery options. If you need any assistance in finding a retailer or have any questions about the refrigerator itself, please feel free to reach out to us directly by sending a private message on social media @LGUSSupport.
We appreciate your interest in LG and hope to assist you in getting the product that suits your needs.
—Renzo
Ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker for the craft has already stopped working.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Not reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge broke a 1 year and 2 months old. $3500 for a item that doesn't last a year is a joke
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Stefan. Thank you for taking the time to share your feedback on the LG Refrigerator (LRMVS3006S) model. We understand how disappointing it must be to have such an expensive item break down after a relatively short period. We strive to provide durable, long-lasting products that meet our customer's needs and expectations. We value your input and would love the opportunity to make this right. Please reach out to us on social media @LGUSSupport, and we'll do everything we can to assist you. ^Juvy