Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $4,699.99

Customer reviews

Rating 4.5 out of 5 stars with 1097 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Craft Ice feature, ample space, and the innovative door design of this refrigerator. Many appreciate the large capacity and quiet operation, while some experienced issues with the compressor and reported concerns about the refrigerator's reliability and depth. A few users also mentioned inconsistencies with temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,098 reviews
  • Rated 1 out of 5 stars

    Not reliable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge broke a 1 year and 2 months old. $3500 for a item that doesn't last a year is a joke

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Stefan. Thank you for taking the time to share your feedback on the LG Refrigerator (LRMVS3006S) model. We understand how disappointing it must be to have such an expensive item break down after a relatively short period. We strive to provide durable, long-lasting products that meet our customer's needs and expectations. We value your input and would love the opportunity to make this right. Please reach out to us on social media @LGUSSupport, and we'll do everything we can to assist you. ^Juvy LG

  • Rated 1 out of 5 stars

    Ice Maker stopped working after 90 days

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the refrigerator when I first got it but it only worked for 3 months then it stopped making ice. It should last longer then that for $4,000.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Duly noted. Thank you for taking the time to provide your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Rated 2 out of 5 stars

    Surprise

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chemical taste and smell coming from water and ice bin

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry the water produced by your refrigerator does not taste good. You can reach us
      directly at 800 243 0000. You may asked to provide your name, phone number, address,
      email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette LG

  • Rated 1 out of 5 stars

    poorly made

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've only had it a few weeks and ice maker already not working

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Gloria. Thank you for taking your time for leaving us a review in regards to your LG 29.5 Cu. Ft. 4-Door French Door Refrigerator LRMVS3006S. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony LG

  • Rated 1 out of 5 stars

    Bad product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator come with a damage on the plug that’s why I have to returned it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to review the LG Refrigerator (LRMVS3006S) model. We apologize for the inconvenience caused by the damage on the plug. We understand how frustrating this must have been for you. We would like to make this right. If there's anything we can do to assist you with or if you have a further concerns, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy LG

  • Rated 1 out of 5 stars

    Didn’t work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box and it did not work at all. Should have been checked before sold

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    LG fridge didn’t power up.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge never power on. It has a technical problem. It couldn’t be fixed by a technician.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Fabian. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ~Anthony LG

  • Rated 1 out of 5 stars

    BAD REFRIDGERATOR

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE CARAF ICE MAKER KEEPS DUMPING WATER ONLY AND NOT MAKING CARAF ICE

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Jovelyn LG

  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 3 months and lg took two months to send someone to come look and now I have to wait for parts.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
      and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
      please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused.^Venette LG

  • Rated 1 out of 5 stars

    Joe

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible This ice box doesn't work defective!!!!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette LG

  • Rated 1 out of 5 stars

    Refrigerator Dents

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi the first refrigerator came with dents. The second one came worse so I kept the first one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a terrible experience trying to get my refrigerator and still don’t have it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 1 out of 5 stars

    Very bad delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They scratch my house with old fridge not the new ?!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Door design, Space

    Rated 5 out of 5 stars

    Just What We Wanted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had it for a month so it could be too new to give a fair assessment, but this refrigerator has not disappointed at all. It’s a hefty investment, but it has so much space! We made what we thought was a big grocery run when it first arrived and it was still empty once everything was added. The convertible drawer was a must for me, so it was only between two refrigerators. So far, no regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    New LG FRIDGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the this fridge. It is so spacious and has a drawer you can use as extra refrigeration space or switch it to a freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Knock Knock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the craft ice and the beauty that this adds to our kitchen. Great buy. Great service at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Over priced junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost the refrigerator is okay, it has deep shelves and works great. HOWEVER one of the main selling points is the cocktail ice maker in the freezer. Ours just broke for the fourth time.....I can't imagine how they can charge this much for something that breaks constantly, also we have only had it 2.5 years. When we do get the unit fixed it costs us 500 dollars. So every year we pretty much spend 1,000 dollars just to keep fixing that one element. The company should be responsible for fixing these in perpetuity, since they allowed for a cheap alternative to be installed in their unit. Truly it so frustrating and will never recommend this unit for anyone. I'm also a GC would builds high end homes and most clients want this item. Looks like were looking elsewhere.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Nicklaus. Thank you for sharing your experience with us. We understand your concern with the LG Refrigerator (LRMVS3006S) model and the repeated issues you've encountered with the cocktail ice maker. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      To help with the ice maker, it might be a good idea to check that the unit’s filters and water supply are in good shape since those can sometimes affect how well it works. But we understand that given the repairs you've had, this doesn’t really tackle the bigger issue of the component's quality.

      We really appreciate your feedback, and we’ll make sure to pass this along to the right team so they can look into what’s going on with that part. If you could send us a private message on social media @LGUSSupport, our team will take a closer look at your situation and see what we can do next.

      Thanks so much for your patience and for trusting LG in the past. We're here to help find a solution that makes your experience better moving forward. ^Juvy LG

  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Great looking refrigerator, lots of space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     I’m enjoying the size of this refrigerator and having the craft ice, but the ice is never enough after one cup. We have to wait a long time to get another one, so I called Best Buy and they said they will send me another one, but it will not be here till January 9, in general it’s a great refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Great While It Lasts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator is great, while it lasts. The fridge is very nice with ample storage capacity and nice features including the craft ice maker. We really enjoyed it. However, and it’s major for us, we purchased in July 2020 and it was dead by Christmas 2024. In the fourth year of ownership we replaced the craft ice maker for $250, then had a refrigerant leak repaired for $500 only to learn the compressor failed. We opted to not replace it for another $1,000+. Instead, we purchased a new refrigerator. We initially paid $3,300. For such a luxury item to fail so quickly and ultimately cost $4,000 in 4 years of ownership, we’ve decided it’s better for us to move away from the LG brand for refrigerators. Our home is filled with LG appliances but disappointed in this purchase, specifically the cost vs. life breakdown. We’d rather pay half the price, not have some of the failure prone “features” and hopefully not pay $1,000/year for a refrigerator.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Dylan. Thank you for sharing your detailed experience with us. We’re glad to hear that you enjoyed the features of your LG Refrigerator (LRMVS3006S) model, such as the ample storage and craft ice maker. However, we understand your concern about the issues you faced, especially given the costs associated with repairs and the early failure of the unit.

      We take this feedback seriously and recommend reviewing your warranty options with future appliance purchases. As a potential long-term solution, regular maintenance of critical components like the compressor can sometimes help prevent unexpected issues.

      If you have any lingering questions, please send us a private message on social media @LGUSSupport. We're here to support you and address any concerns you may have.

      Your feedback is incredibly valuable to us, and we’re here to help you find the best solution for your home’s needs. ^Juvy LG

  • Pros mentioned:
    Door design

    Rated 1 out of 5 stars

    Buyer BEWARE!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets start with the good. It looks really nice. All shiny and new looking. Impressive looking! You will stick your chest out feeling proud of your new purchase. Amazing knock on glass and lights come one the see thru door. Ability to get diagnostic with a cell phone app. Now, let get down to real business. I've had this piece of crap refrigerator for just under 3 years (33 months). It has been a complete disaster from the jump. It takes 24-48 hours to stabilize the temperate EVERYTIME you unplug the refrigerator or reset the indoor ice maker (this will occur more than you know). If you have more than 5 people in the house that need ice, good luck with that. You might as well go buy some ice from an ICE house and fill up a cooler. The craft ice is very, very slow to make and it actually doesn't taste well when the craft ice melts. At 33 months, the indoor ice maker finally stopped dumping ice into the bin. I called LG and they sent a repairman to help. He said the ice will not dump because, the freezer is not getting below 20 degrees actual (door temp set at -2 degrees). He exchanged the compressor, condenser coil, and added new freon. No luck! After the third attempt to repair in 2 weeks, the refrigerator stopped working all together. Display error CH E. So, thank GOD I purchased the extended 5 year warranty, but the warranty department will give you hell on refund. If you don't save your proof of purchase (receipt), you will waste your money on this unit because they will not honor the warranty EVEN IF YOU HAVE IT REGISTERED WITH LG!!!. Other common problems, customer support is all overseas and barely speak English, freezer door seal will not seal properly (replaced twice), freezer fan will rattle from ice build up, funny taste craft ice, app diagnostic will show nothing is wrong, but refrigerator not working as expected. This LG model deserves a negative five rating!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your detailed experience with us. We genuinely appreciate the kind words about the design and features of your LG Refrigerator (LRMVS3006S) model. However, we understand your concern about experiencing repeated issues with its performance. We aim to provide products that meet our customers' needs and expectations.

      It sounds like your fridge has been having a tough time. For the ice maker and temperature stabilization, you might want to try ensuring the refrigerator is level since an uneven unit can sometimes affect how well it cools. Also, if you haven't checked already, checking the door seals to make sure they're snug can help keep the cold air in and stabilize the temperature more quickly. If you need more assistance, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly---1429710713371.

      If you haven’t yet, just drop us a private message on social media @LGUSSupport, and our team will be happy to help you directly with any warranty concerns. We want to make sure your experience with our service is as smooth as possible. ^Juvy LG