Customer Ratings & Reviews

Review is more about Best Buy customer service than the product, but I do love the design and features. Purchased from the outlet store. Was still in new packaging, perfect condition. When it was delivered, it had 5 dents on two of the four doors. Best Buy replaced the two doors, no questions. The delivery was also exceptional. It was too big to fit through our entry door. They had to remove all the doors to make it fit. They were very patient and gracious. Good job Best Buy.

So I have a big family and I always felt I was at the grocery store picking something up because I didn’t have enough room in my refrigerator to do a full grocery. This refrigerator is huge!! I love that you can look in the refrigerator without opening it, there is playoff space in the refrigerator and the freezer and the craft ice is pretty cool too!! I’m super happy with my purchase.

We are very impressed with this unit so far. It is bigger on the inside than it looks just like the TARDIS. The craft ice is super handy for entertaining, and the flex drawer has plenty of space making it super convenient for those daily use items. The unit itself is so quiet I can't even tell it is running

A very large fridge and freezer (with a middle drawer), works like a charm. Lots of visibility as to what's in the refrigerator. Also, with wifi you can control the ice maker, temperature, etc. via the LG app. Also runs very quiet.

Very nice fridge. The craft ice is amazing. The window door is pretty cool.. overall, we love it and would buy it again

Very pleased with the new LG. The space efficiency takes things to a new level. Very efficient configuration. The door in door feature is very handy for items you access on a regular basis and the freezer compartment is cavernous. Also, can’t say enough regarding the Best Buy sales and service team. They made things right when the craft ice maker failed to operate.

We Love The the LG Fridge! It has a lot of room. The beverage door with double tap is very nice. The water comes out with a nice speed. And we love the round ice too.

Awesome fridge only problem we had is it kept tripping an error code that was inherent to that fridge Best buy came out promptly repaired it replaced item that was bad without any charge Love this fridge from the doors to the interior to the designer ice cubes and also makes regular ice cubes at the same time would definitely buy another one for my summer home

This is my second LG fridge! My secondary fridge (not the LG) broke, so bought this one and moved the not so old LG as secondary. The fridge is very well designed and has tons of room. The middle drawer (which the previous LG did not have) is really useful and allows you to use it as a fridge or a freezer. We keep frequently used items (similar to how we use the the glass door) and this keeps you from opening the main fridge too much. The surprise feature we like is the specialty ice balls that it makes (separately from normal ice) - we've really enjoyed using them and somehow they seem to make drinks taste better (may be mental, but still nice!). Only negative I can think of is that the interior lighting takes longer than I would like to get up to full, thus you really notice the lighting effect. So not a big deal. Also, the door dispenser uses same button for water and ice, thus you have to be careful to see what it is set to before using. The previous LG had separate button for ice and water - I think this was a bit easier. Again, very minor. Overall a great fridge and best buy had a good price on it.

We read tons of reviews and personal experiences with modern refrigerators. They all seem to have the same issues which is the ice makes leaking or not making ice properly. I can say after 9 months of using this LG everyday, its been great. No leaks, no weird ice, nothing. just works well. I will say that the shelving is not very clever. not really adjustable at all and the door storage is not so great either. so a lot of your normal door stuff and condiments sit on the shelf which is never organized and messy. The extra "meat and cheese" draw is a great feature and is a must have. The over all storage is OMEGA. The freezer is deep the main fridge is gigantic and you will have to monitor your food and drinks or they will get pushed to the back and forgotten. The door in door is fantastic but the touch to see in is a gimmick at best. Huge Refrigerator could have gone to a smaller unit.

Our LG - 29.5 Cu. Ft. 4-Door French Door Refrigerator with InstaView Door-in-Door and Craft Ice - Stainless steel is the best refrigerator that we have ever had. The ice maker works flawlessly. The unit is quiet. And we love all of the features that this product provides.

We love this refrigerator. Solid feel, plenty of room, easy access , works great. Love the features. Didn’t think I would like the extra features but I was wrong.

Our new LG arrived and the delivery team did an amazing job. Knowing the weight of this refrigerator I was concerned of them setting it down on our Harwood floors, rolling it and it leaving indentations. Nope, they were a head of the game, by using a large vinyl sheet to use between the fridge and floor, when setting it down. Also, I found when moving this heavy fridge, it rolls much easier than expected. We expected to get used to the change, going from a side by side to this French door style. What we’re finding is that there isn’t any perfect fridge. Side by sides are narrow and food still gets piled on. The French door style freezer is designed to pile on. My opinion, either fridge isn’t perfect and you’ll get used to it. The LG is Large and bright. Just a few items that we’re not used to. There is a very few sizable shelves on the door that we used for condiments. These are narrower and hold less than half the amount. That mean they will go into the shelves. The shelves has only one adjustable tray that you can convert down to allow large bottles. I wish they had two trays, giving you the option. The top tray is a bit narrow and because it’s such a big refrigerator food can slide far back and out of reach. Unless you’re exceptionally tall. The ice craft maker didn’t make its first ice till 48 hours, after installation, be sure to have your freezer set to -4 or colder. Then each cycle is taking 20-24 hours to make 3 ice craft balls. They are pretty cool (pun intended). Our old GE side by side had the outside little door to access milk or some other drinks. We always used it. This new LGs outside access door is huge and we love it. It holds more products, opens so easily and quiet, and there’s an adjustable tray inside too. Overall, great refrigerator. It’s big, bright, has many features. It’s not perfect and we’ll get used to the differences. It’s still early, but given the choice, I’d get it again.

We did a lot of research and finally settled on this LG refrigerator. It's well built, has lots of space, great features and looks fantastic! We got a very good deal thanks to the 4th of July sale, and the BB sales person was very knowledgeable and helpful in making the purchase and scheduling the delivery.

Best fridge ever! I had to get it twice!! Excellent use of space with lots of variety. The kraft ice is an upgrade from my first one, and i like it. Finally, a water line that doesn't drip.

Weive this refrigerator freezer combo. The see tbrough split door is aweaome. Holds a ton of food for the kids and family. The icemaker is great and .. just gotta say it... Wait for it.... Im a baller.... Love the ball ice and the regular ice. Love the separate drawers.

This is a great refrigerator! We have had it about a month. It is has a very large capacity. Initially I wasn’t sure the icemakers (there are 2) would do well but after a few days or so they started working really well. We love the extra door on the right side to reach in and grab juice, sodas, etc. There are adjustable shelves, selectable temp controls for the small drawer (great for deli type stuff for our needs), it’s bright with 3 interior fridge lights and excellent fit & finish. This was an open box item at Best Buy and an excellent value! This is a BIG refrigerator - not counter depth so plan accordingly. When we had our house built 15 yrs ago we had a 4” offset put behind the refrigerator area and it was one of the best things we did! The Geek Squad guys that delivered it were very careful, knowledgeable and friendly. We have an LG TV also so we thought it would be a great product and we were right.

This fridge is very spacious! I found few features interesting that led me to buy this fridge. Very first one is the convertible drawer. I love the flexibility and the space of this drawer. I love that I can keep dairy products like cheese and butter separately. It is specious and I can fit some juice boxes of kids into it. Fridge has plenty of space to put the vegetables and Fruits. The main feature is the craft ice. I love this feature. The freezer is big and fairly easy to organize.

Very nice refrigerator with good space and craft ice feature. Love see through glass. We are happy with our new Refrigerator.

Spacious. Quality. Functional. Middle drawer can be a fridge or freezer at your fingertips. Shelving made of glass. 2nd ice maker is in the freezer compartment and makes glass balls. Quiet. Love everything about this fridge.