Customer Ratings & Reviews
- Model:
- LRMDS3006D
- SKU:
- 6397186
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers love the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator, highlighting its impressive ice production, amazing storage capacity, and stylish door design. Many appreciate the refrigerator's overall performance, usable inside space, and quiet operation. However, some customers have expressed concerns regarding temperature control.
This summary was generated by AI based on customer reviews.
Installation/ Defective appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was exited to receive my new refrigerator; however, with in the first 24 hours, the refrigerator has a beeping sound every 2 minutes or less. This maybe due to installation or defective system. Reached out to the Geek Sqad team. Hoping for a new replacement.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
LG Thin Q Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in July 2023 and the fan has already gone out. Trying to get the LG tech out was a nightmare he couldnt fix it, the craft ice and regular ice does not work keep getting the FFE code its very frustrating that I spent alot of money on all new LG Thin Q appliances at Best Buy and they knew that this particular fridge was having these issues and I found out there is a lawsuit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Shandee. We're truly sorry to hear about the issues you're facing with your LG Refrigerator. It's disheartening when a new appliance encounters problems so soon after purchase. Your feedback is incredibly valuable, and we're committed to finding a solution.
We understand your frustration and disappointment, especially after investing in new appliances. We'd like to assist you in getting this sorted out. Please send a private message via Facebook or Twitter @LGUSSupport with your contact details and a detailed description of the issues. Our team will prioritize this matter and work with you to find a suitable resolution. Thank you for bringing this to our attention. —Kai
Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok trouble with ice maker after a month of purchasing
No, I would not recommend this to a friendLG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive delivery as scheduled. Unable to reschedule delivery until 3 wk later!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the delay in your delivery schedule. We understand how frustrating it can be to not receive your items as expected. Please know that we take these matters seriously and will work to expedite your delivery as soon as possible. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Died after two weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DIed after two weeks. This is absurd and Best Buy was not helpful.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lamont. Thank you for reaching out and sharing your experience with us. We understand your concern about a product like the LG Refrigerator (LRMDS3006S) model dies after just two weeks, especially when you were expecting it to last much longer, and even more so when you’re not getting the support you need from Best Buy. We really want to provide great products and service to make your experience smooth.
Since your unit is still pretty new, it should definitely be covered under warranty.
Whenever you get a chance, just send us a private message on social media @LGUSSupport with your purchase details, and we’ll be happy to help you get a repair, replacement, or whatever you need to sort this out.
Thanks for your patience, and we’re here to make sure you’re well taken care of. ^Juvy
Poor delivery experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a poor experience, fridge arrived with a dent, no other options offered by BBY at the time of delivery. A new delivery scheduled for a week later between 7am to 7pm! My credit card already charged and no fridge yet…
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Refrigerator (LRMDS3006S) model. We regret to hear about the poor delivery experience you encountered and the lack of alternative options offered at the time of delivery. We understand how frustrating receiving a product with a dent can be. We strive to ensure that every item is delivered in perfect condition, but unfortunately, we have fallen short in this regard. Please know that we are actively working to improve our delivery scheduling process.
If you have any further questions or concerns, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
LATE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can I review something I don't even have yet????????
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cynthia. We're sorry to hear about the delayed delivery of your LG 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice, Black Stainless Steel, Model #LRMDS3006D. Please contact your purchased dealer (Best Buy) for inquiries regarding the status of your order. 1-888-BEST BUY (1-888-237-8289) If you have any questions regarding an LG product, please don't hesitate to reach out to us via Facebook or X at @LGUSSupport, and we'll be happy to accommodate you. `Alice
Ice makers won’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice makers won’t work. Waited on hold forever and still haven’t gotten through to GE. Very frustrated.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We regret you did not receive support in resolving the issue and we hope that you are willing to
allow us another opportunity to assist. Please contact LG Customer Support by direct message
via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/).
You can also call us at 800-243-0000. Please provide your contact information, model/serial
numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
Damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well 2 delivered and both damaged so never got to use
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.
Understandably frustrating and disappointing. We are continuously working to improve the quality of
our products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced it
with another LG TV or you will consider LG for your future product needs. If you ever have any
questions, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused.^Venette
Night mired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst delivery I aver make for my client's lest 40 yr
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
no Waterline was added
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was charged for the waterline but there was no waterline added.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Pros mentioned:Door design, Ice production, Overall performance
Excellent fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only a few weeks old but love everything about it so far. Large capacity, craft ice, door-in-door (a lot more useful than I anticipated). I did get the warranty as compressor lifetime is a concern.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
LG 29.5 Cu Ft. 4 door is a "best buy."
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although this refrigerator had to have the doors removed to get it in my house the two delivery men knew what they were doing and performed the whole job without issue. To date this refrigerator has performed as advertised and has plenty of space. So far I rate it as Excellent!
I would recommend this to a friend - Pros mentioned:Capacity, Ice production
LG Refrigerator with craft ice maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very nice. Super spacious and a great use of space. If I had one negative comment it would be the lighting. The inside of the fridge is partially gray. That cuts down on the lighting inside. But overall, I would buy this fridge again. We love the craft ice!!
I would recommend this to a friend - Pros mentioned:Ice production
KeithC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it, especially the center drawer. Our old fridge you had to open the French doors to access it. Ice maker works well and the additional large ice cubes are a nice touch to some drinks. Also the fingerprint free stainless steel keeps it looking great all the time
I would recommend this to a friend Poor reliability and service to match.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, when it works. Had ours about 4 years, and it’s stopped working multiple times. Kiss a couple hundred dollars of food goodbye each time the “board” or compressor fails. Figured our 5-year Geek Squad coverage would save the day, but Best Buy said they stopped servicing them on July 15th, about 2 weeks ago. Contacting the LG overseas call center has been a series of bad connections and language-barrier issues, and I’m accustomed to working with people from India. Some of wife’s medications require refrigeration, so we’ve ordered a Samsung from another retailer. I’m disappointed with Best Buy’s customer service and LG’s refrigerator.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Capacity, Ice production
Excellent Refridgerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, 2 weeks, excellent refrigerator, plenty of ice, seems like more space inside, and nice layout of the refrigerator and freezer sections.
I would recommend this to a friend LG French Door Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we have only had this refrigerator for 1 month and so far so good. We really like the craft ice feature and the small access door. It is also very quiet.
I would recommend this to a friendCraft ice is nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent refrigerator, for this decade. Works as it should, plenty of room, doesn't show fingerprints...the craft ice is nice when it works but I have replaced the craft ice maker twice now. Get the warranty.
I would recommend this to a friendBiggest piece of junk I ever bought
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this fridge for about 20 months and for the past 12 it has not worked properly. I have contacted LG no fewer then 50 times and have had techs work on it no less then 10 times and still nothing. Their service is terrible and they try to wear you out and hopefully go away. I told them they can keep wasting their money on sending parts & paying these techs to come out. I have a 16 year old back up in my garage that I will continue to use till this gets resolved no matter how long and how many phone calls it takes. Again, biggest piece of JUNK, stay away from LG Appliances....RUN!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette