Customer Ratings & Reviews
- Model:
- LRMDS3006D
- SKU:
- 6397186
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers love the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator, highlighting its impressive ice production, amazing storage capacity, and stylish door design. Many appreciate the refrigerator's overall performance, usable inside space, and quiet operation. However, some customers have expressed concerns regarding temperature control.
This summary was generated by AI based on customer reviews.
Broke in 4 months. 6 weeks waiting for repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator delivered in November 2020. Stopped cooling on March 27, 2021. LG told me they are completely unable to service the refrigerators with the newer R600 refrigerant (listed on the inside label). I have been patient, but service response is laughable. I had to purchase a used refrigerator which I keep in my basement as a backup while waiting for the LG response. For the 4 months it worked, the features are ok. We liked the extra drawer. However the round craft ice are only 3/4 complete with a flat top so that feature is not worth the money. The LG wifi is also not worth the money. Three weeks after the ice and ice cream melted, it sent me a wifi message that my refrigerator had a high temperature. Don't take the risk of an LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Horrible Products and even worse customer support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not reccomend your products to anyome. $4000 refridgerator broken after 18 months. LG plays games long enough to let warrenty expire, then you are screwed. If you bought any LG Thinq products, please post your experience here. My refridgerator keeps getting FF E code after constant resets. lost $thounsands of dollars in food. LG just want to sell you BS warrantys and does not stand behing their crappy products.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, there. Thank you for sharing your feedback. It’s concerning to hear about the issues with your LRMDS3006D refrigerator and the challenges you’ve faced with the FF E code. We want to help resolve this matter. Please send us a private message on social media @LGUSSupport so we can explore possible solutions for your situation. If the issue involves warranty details, contacting the retailer or service provider who handled the warranty might also be necessary. We appreciate your patience and look forward to assisting you further. —Junel
LG Refrigerator sucks and Best Buy is worse.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is less than three years old. It has two ice makers, both of which have been replaced. The daily use twice, the craft ice maker twice, and it's not working again. The last time it was replaced was 1/14/25. BB says it is out of warranty, by 10 days, and they will charge me to replace it. The freezer also quit, and I had to replace a board. Katie, the customer service manager, refused to help. I cancelled my Total membership, it is worthless. Don't buy LG refrigerator and don't shop Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dan. Thank you for sharing your detailed experience with your LG Refrigerator (LRMDS3006D) model. We understand your concern about dealing with repeated issues—especially with an appliance that’s just under three years old and has already had multiple parts replaced. We strive to provide reliable, high-quality products and exceptional services that exceed our customer's needs and expectations.
The craft ice maker in this model is a premium feature, and we know how disappointing it is when it doesn’t deliver reliable performance. If the unit has already been serviced multiple times, and you're now experiencing issues again shortly after the last replacement in January, this may point to a deeper electronic control or sensor issue, rather than the ice maker component alone. The fact that the freezer also required a board replacement suggests a potential power regulation issue affecting multiple zones.
We’d really like to take a closer look into this for you—especially given the timing of the warranty. Even if the retailer's coverage has expired, your unit may still fall under LG’s manufacturer’s limited parts warranty, depending on the component.
Please send us a private message on social media @LGUSSupport with your model and service details, and our team will personally review your case. We’re here to make sure you get the support you deserve and help find a path forward that works.
Your patience means a lot, and we’re ready to step in and assist. ^Juvy
29.5 Cu. Feet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Have not used it yet. Looking forward to putting food in it.
I would recommend this to a friend- Cons mentioned:Temperature control
Not happy with LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One month after purchase unit temp became erratic (0 to 35 freezer and 37 to 53 fridge). After 1.5 months of trying to fix it LG said they couldn't. Now waiting 3 months for warranty replacement and still no fridge!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ralf. Thank you for taking the time to leave us feedback. We're sorry to hear about the issues you've been facing with your LG refrigerator. It can be inconvenient when a newly purchased appliance starts malfunctioning and the warranty replacement process takes longer than expected. We'd like to know more about this. Please send us a private message on Facebook or X (Twitter) using @LGUSSupport with more details about the issue, and we'll do our best to see what we can do for you. ^Dan
Think twice about spending this amount of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was expensive and have had issue after issue after issue with the water/ice dispenser. The shelves did not line up equally so the craftsmanship and quality is not there. I had to turn off the ice machine and it is still malfunctioning. Very disappointed with my purchase.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi. Sylvia. Thank you for sharing your feedback on the LG Refrigerator (LRMDS3006D) model. We understand your concern about experiencing multiple issues with the water/ice dispenser and the shelving alignment. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
Your experience with the ice dispenser malfunctioning is especially concerning, and we’d like to make sure we can help resolve this. If you haven’t already, we recommend trying a reset of the ice maker through the Settings menu or manually through the Reset button inside the unit, as this can often resolve minor issues. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-dispenser-issues--20150177934291.
As for the shelving misalignment, For help visit https://www.lg.com/us/support/video-tutorials/shelf-adjustment-and-removal-refrigerator-CT10000021-20150262918546. Please feel free to contact us directly so we can review the situation and offer a solution.
Please reach out to us @LGUSSupport on social media with your unit details—we’ll gladly assist with troubleshooting and next steps. ^Juvy
Dont but one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have this refrigerator and its only three years old. They have replaced the compressor, the back freezer panel, ice maker, you name it its been replaced except exterior. Do mot buy this unit! Its pretty but, not worth the hassle.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, this is not the customer experience we strive for! Allow us to look into this! It would be our pleasure to assist in reaching a resolution to your issues. Please reach out to us via phone or chat support. You can find more details for these support options here: https://www.lg.com/us/support/contact. We look forward to a resolution. ^Chris
skeet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator 2 1/2 years ago. at one point it just quit working then the next day it just started itself. Then just recently for no reason it quit completely. Been struggeling to get it fixed for over 5 weeks now. Will NEVER buy another LG refrigerator. All their other appliances have been awesome. Bought it because it looked nice and was huge and wanted all my appliances to match. Big mistake.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It all started out really good nice refrigerator and everything well a year went by and it has quit. Contacted the LG people. They said that they were sending somebody out but never did come to find out these refrigerators had recalls on them for the compressor.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, William. Thank you for sharing your experience with the LG Refrigerator (LRMDS3006D) model. We understand your concern when a reliable appliance stops working, especially after a year of good performance. We aim to provide top-notch products exceeding customer's needs. Since there are known recalls regarding the compressor, we recommend checking with our customer support team about your specific unit's warranty and repair options. They can assist you with scheduling a technician visit to address the compressor issue.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you navigate the next steps. We appreciate your patience as we work to ensure your refrigerator is back in top shape. ^Juvy
The compressor goes out to quick.....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the looks and the layout of all the storage trays ....but it's all useless when food spoils because compressor goes out....got it in 2016 and had to replace compressor 2 times once under warranty second out of pocket......and guess what compressor is shot for the 3rd time .....save your self some stress and get the $800 top freezer fridge with no water dispenser or ice maker because that also went bad in our LG
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for sharing your experience with your LG refrigerator model, LRMDS3006D. We are truly sorry for the inconvenience and frustration you have faced due to the repeated compressor failures and the malfunctioning water dispenser and ice maker. We understand that the aesthetic appeal and storage layout of the refrigerator were important factors for you, and we apologize for the disappointment caused by the recurring compressor issues. It is certainly not the experience we want our customers to have. To address this matter promptly, we kindly request that you send us your contact information through Facebook or X (Twitter) at @LGUSSupport. We value your feedback and want to assure you that we take this matter seriously. Your satisfaction is our top priority, and we are committed to finding a resolution that meets your needs.^Con
- Cons mentioned:Temperature control
Lasted 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 years old, not cooling. Dealing with LG customer service is a nightmare….buy a different brand
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Temperature not low enough!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor died 11 months old. Took 6 months to get a food allowance. Refrigerator Will NOT go below 40° Now out of warranty and this fridge sucks! Beware of LG products!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRMDS3006D) model. Your satisfaction is important to us, and it's disappointing to learn that the product did not meet your expectations and that the resolution process took longer than it should have. Please know This is not the quality and longevity we strive to deliver with our products. We would like to extend our assistance to address this matter. Please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy