Customer Ratings & Reviews
- Model:
- LFXS30796S
- SKU:
- 5736200
Rating by feature
- Quality
Rating 3.2 out of 5 stars
- Value
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers find value in the spaciousness and sleek design of the 29.6 Cu. Ft. French InstaView Door-in-Door Smart Wi-Fi Enabled Refrigerator. They appreciate the convenience of the door-in-door feature and the adjustable shelves. While some customers have concerns about the cooling and the small size of the ice maker, many are pleased with the energy-saving features and overall design of the refrigerator.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Adjustable shelves, Spacious
Love my new fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm an over researcher when it comes to buying anything! I read all the reviews on different sights and compare, compare, compare! I was a little concerened with the reviews because they were all "Promotional reviews"(all great) but decided I really like this one so I would take the chance. I chose this one because it doesn't look like a huge metal box! You can adjust all the shelves so large containers of OJ etc... fit easily. It's very spacious and the freezer storage is ample for my family of five. Makes ice fast and has an extra ice storage bin in the freezer to stockpile ice for all this sporting events! I first ordered the counter depth but they have to leave this one about 6-7 inches off the wall in order for the door to open so I went back and exchanged it for the standard one, much bigger same price, and it fits exactly the same but goes all the way back to the wall. I like it even more now because hey, almost 10 more cubic feet is a bonus! You won't regret purchasing this!
I would recommend this to a friend - Pros mentioned:Design
Great Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge for over a month. It is very elegant, operates very quietly, it is very spacious, and no food smell due to the air filter. Instaview is just fantastic to have access to drinks.
I would recommend this to a friend - Cons mentioned:Cooling
Don't buy this fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this refrigerator, until it stopped cooling/freezing out of nowhere only 3 years into owning it. And the kicker is that Best Buy doesn't have anyone to repair it so they referred me to LG and guess what LG can't find anyone to repair it. Waste of money and annoyed at the lack of customer service.
No, I would not recommend this to a friend - Cons mentioned:Cooling
LG terrible choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has been nothing but problems. We’ve had repairman come fix it. Finally it is not cooling at all and the refrigerator is out of warranty allegedly right on the three-year Mark.
No, I would not recommend this to a friend - Cons mentioned:Lifespan
Poor overall quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last 3.5 years and repair cost over $1000. Poor quality. Had problems twice with it and had it serviced for issues.
No, I would not recommend this to a friend amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is amazing it does everything you could ever hope for it keeps your ice frozen and beer cold
I would recommend this to a friend- Cons mentioned:Cooling
Spoiled food
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 3 years old and it has stopped cooling the fridge and everything in the freezer was thawed. The coils have been cleaned, the fan sounds like it’s running.
No, I would not recommend this to a friend Compressor Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 years after buying and the refrigerator/freezer will no longer cool. Loved it before the failure. We actually bought matching dishwasher, microwave and double oven so they match. Terrible reliability.
No, I would not recommend this to a friendLG Customer Service is the worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with LG has been very poor. Based upon my experience with them, my opinion is If they can avoid repairing their defective products, they will. Do not buy LG. Ever.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Don't Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had for less than 3 years and no longer works, I spent a lot of money on this and LG is not helpful with fixing. There is a pending lawsuit for the compressor
No, I would not recommend this to a friend2 fans and a compressor in 5 years...AWFUL!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 fans and a compressor in 5 years...AWFUL!!! Just bad quality.
No, I would not recommend this to a friend