Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the spaciousness, storage space, and the door-in-door feature. They appreciate the easy access to items and the beautiful design. However, some customers have concerns about the ice maker being slow, the compressor failing, the short warranty, and the overall reliability of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,380 reviews
  • Rated 5 out of 5 stars

    Open box fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t actually put it to use yet but the price was good for open box-excellent based on original price. Very clean and Best Buy was great about changing date until I was ready to receive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refriegerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! Makes ice fast and keeps everything cool! They delivered right on time, installed just like they said they would. Very easy to work with! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome fridge find

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found our fridge in the scratch and dent section and they fixed everything for us. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. It was an open box with all of the latest features. Unfortunately the tag stated it was 35.75 wide and was actually 36. It didn't fit the space so it was returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you open the right door sometimes the inner door opens too, hard to get used to the way to handle opening that door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this refrigerator for a year, with no problems. One minor issue, sometimes the ice gets stuck in the ice tray. It is easy to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buying decision ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG replaced a faulty Kitchenaid product. I can only sat we got lucky that this happened. The LG is all we needed and wanted.Plus it worked right from the get go. Highly recommend this Fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Compressor Lemon

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just 16 months of ownership the refrigerator just stopped cooling. Learned from the repair technician that he had a lot of LG refrigerators having the same issue. Basically the complete set of compressor, defroster had to be replaced. Parts were on short supply and it took a month for them to fix it. Just today I'm getting another error (rDh) on the panel which indicates that the newly installed defroster is not working. Wish we had been able to reach most of the reviews online after 2 years of use before we bought this refrigerator. Even with the extended Best Buy warranty, it takes weeks for an appointment and the parts are of short supply.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for organizing all your food

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ia great fridge to help organize your food and see everything. We had a side by side and threw things out that got lost behind other items. Love the different compartment all at eye level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    owned LG in the past

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had success and a good experience with LG. I look forward to seeing how this round goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge so far...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But ask me in 10 years and I'll let you know! Initially everything works well but what happens 3, 5 or even 10 years from now? That's when we should be doing these reviews not now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with fridge. Arrived when promised, delivery personnel installed it and explained all the features. Fridge is huge and well designed, works great thus far. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge itself. It makes a racket at times hit doesn’t seem to affect its working. LG customer service is a joke but love the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with French doors and plenty of space with the ice maker and filter out of the way. Freezer drawer can be fully pulled out, and adjustable temp drawer is useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic refrigerator easy to clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this one we had another version of one which stopped working but this latest is wonderful and especially the finish on the outside is easy to clean. Highly recommend this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect one for my new home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new home and the product is great with elegant design in affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    The one..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is feature packed and you won't regret the extra cash to get those features. Flex drawer, and door in door become habit quick and function very well. This is a large frig so measure twice including you doorway through which you expect to receive through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge bad ice maker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of room but low capacity ice maker. 2 people in the household amd it can't keep up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The layout and size of the unit are great. You just have to get it delivered without being damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator replaced my 15 year old refrigerator and keeps all of my vegetables fresh for at least twice as long. The only part I don’t care for is how the water dispenser works.

    I would recommend this to a friend