Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $3,779.99

Customer reviews

Rating 4.3 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the spaciousness, storage space, and the door-in-door feature. They appreciate the easy access to items and the beautiful design. However, some customers have concerns about the ice maker being slow, the compressor failing, the short warranty, and the overall reliability of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,380 reviews
  • Rated 5 out of 5 stars

    What a fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was an upgrade to a Samsung. We were wanting the water/ ice dispenser and this had that and more. We absolutely love this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The extra drawer is great for snacks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put my kids snacks in the extra drawer and there is no need for them to stand there with both doors open, trying to decide what to eat!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, would like it to have levelling feet but otherwise trouble free.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    DO NOT BUY!!!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Compressor goes out in 1 yr. LG will not refund your money. They make it be "repaired" up to a minimum of THREE times. Then at that time your refrigerator is worth nothing and so you will only get a fraction of the value. I have had ours stop working twice now and all food spoils! LG will NOT do anything but continue to pay for service people to come and put another crappy compressor on just for it to also go bad. So disappointed that Best Buy even sells this.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably,this is frustrating. We are sorry that your units are not working properly.We cannot process the refund since Best Buy is the one who sells the unit.As your manufacturer we can only provide repair and it is stated on your Owners Manual.We will do our best to help you out fix your unit.We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Great Fridge! Almost 5 Stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only draw back is the limited ice it produces and holds. Storage space is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been wanting a fridge like this for some time, plenty of room inside and the freezer is larger than it looks. Magnets wont stick to the front, but man we love this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased, No surprises

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the layout of the product, features, and the storage space it provides. Almost silent running most of the time. Geek squad installers were excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The black stainless is awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, I gave it 4 stars because the drawers are small and do not extend enough.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    So far, very pleased.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this fridge about six weeks, but so far we are extremely satisfied with our choice. It is roomy and thoughtfully designed. Love the lights! Everything is easy to view. Door in door is quite convenient. We were concerned about the ice output, but it is more than adequate and the small cubes are quick to freeze as well as attractive. Best Buy installers were courteous and efficient. A good experience to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the price point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money, especially the deal we received on an open box model. Not as fancy as the new ones with computers in the door but good size and space available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the through door and am using the drawer for wine but wish ice output was greater

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our kitchen. Black stainless color looks great. Love the chill drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first refrigerator purchase and so far so good. It fits perfectly in my space and we love the versatility to fit everything among all the different drawers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this refrigerator!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It was a great price and better than what I first imagined. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great refrigerator- lots of storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great on storage - we really like the separate pull out drawer that we store bottles of water and other beverages. There is a separate control for keeping it at the desired temperature. We like the easy access to get the milk but there is a slight problem getting that door to stay closed. You need to make sure it is tight after shutting it.. there isn't an alarm to let you know it is still open.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Spacious

    Rated 5 out of 5 stars

    Best thing since sliced bread!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator!! The door in door option is amazing. So much room in this fridge!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is huge with so much space. We haven't even filled it up and we have so much food. Definitely a great buy if you need lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    perfect refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very quiet, does everything it says it does, and is attractive in appearance. I particularly like the door that allows you to reach frequently used items without opening the main doors. Also really convenient is the deli drawer. It is well lit so that everything is visible. Very, very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far our new refrigerator is working excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had our new refrigerator a couple of weeks. So far a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fridge, excellent space usage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has excellent space usage. All areas have good air control and circulation. Shelving is solid and easy to adjust.

    I would recommend this to a friend