Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the spaciousness, storage space, and the door-in-door feature. They appreciate the easy access to items and the beautiful design. However, some customers have concerns about the ice maker being slow, the compressor failing, the short warranty, and the overall reliability of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,380 reviews
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we expected and more - the only negative I would have is that is not as much room for condiments, etc. in side doors

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor unit wont cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this April 2019, nothing but problems. LG has replaced everything possible on my unit and it still wont cool. After 7 trips to my house, me losing money taking off work, and throwing away food, my fridge still isn't working. And instead of replacing the unit its let's try something else. Never again will I EVER buy LG again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 1 out of 5 stars

    Nope don't but this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but not worth 2 cents!! We haven't even had this fridge for 2 years the ice maker doesn't work, the error button keeps coming on the front door panel, and the freezer doesn't freeze anymore. Not even 2 years old yet!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would be happy to help you and look into the repair options available. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook  https://www.facebook.com/LGUSSupport/ ^AC LG

  • Rated 1 out of 5 stars

    Consumer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many problems after we have purchase change the compressor and ice dispenser is very small

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the worst refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly a year after I bought the refrigerator stopped working, they told me that it was factory defect and they sent the technicians from LG, they put a new compressor, it only works 2 months and it stop working again

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a year. We'd like to see how we can help in getting this repaired for you. Please use the following link: https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=Unknown_18&agent=1 and we'll take a look at your repair case for you. ^CP LG

  • Rated 1 out of 5 stars

    Do Not Buy This Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repairman has been out 3 times to work on this bona fide lemon. Ice maker stopped working and it seems impossible to get it working again. I've already spent $500. Not spending any more. So disappointing!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP LG

  • Rated 5 out of 5 stars

    Fridge is nice and perfect for our needs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From purchasing to the delivery of this product was a good experience. So far no issues with the unit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality LG Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over 5 years old and the unit developed an unrepairable freon leak. We are so disappointed in this unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, very spacious and love all the separate compartments avoiding opening the whole fridge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad compressor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 years the compressor went out. It was loud and ice machine was slow to make.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator in August of 2014. Since it was delivered, we have had it serviced 4 times because of ice build up on the fan. If you are going to purchase this refrigerator do yourself a favor and buy the 3 year extended warranty. When ice builds up on the fan it sounds like you have a steam engine in the kitchen every time it cycles. Not recommended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This refrigerator is not good. it broke in no time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worth refrigerator I have, it is broke after less than two years. I contacted LG and I got the worth support. I will never buy any LG products. This is terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reliable multiple issues with this model, known issues by lg

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have big space Perfect color And work excellent I love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the fridge for over a year now and Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG service disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compressor died after 2 1/2 yrs repair took 12 days. Very poor service!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lg frig is the worse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don't buy lg. Mine lg lasted 3 years and after dealing with customer service for a few months and a few hundred dollars of fee I had enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pice of Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality people don’t waste ur money and don’t buy any LG product.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see you feel that way. We would love to take a look at what is making you feel that way. If you have not already, please reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can help you with this. ^CP LG

  • Rated 1 out of 5 stars

    3 yrs motor broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they will charge you $500 just to fix the condenser you will regret buying this item .

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your feedback and hate to hear this has happened. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 should you need any assistance. ^MC LG

  • Rated 1 out of 5 stars

    Get Extended Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid over $3000 for this refrigerator and the ice maker fan froze up after a year and a half. It took 3 visits to diagnose and fix it -- that's 3 days off work. According to the repair guy, it's a known issue and LG has tried to resolve it by adding something to keep the fan from freezing. But he said it doesn't fix the problem, it only staves off the eventual break down. He told me to keep the extended warranty up and that this will continue to be a problem. Ugh, never again will I buy LG.

    No, I would not recommend this to a friend