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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 722 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the spaciousness, door-in-door feature, and design of the 29.7 Cu. Ft. 4-Door French InstaView Door-in-Door Smart Wi-Fi Enabled Refrigerator. They appreciate the ample storage space, convenient access to frequently used items, and stylish appearance of the refrigerator. However, some customers have concerns about the reliability of the ice maker, compressor, and cooling system, as well as the noise level and overall cost of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 722 reviews
  • Rated 5 out of 5 stars

    It's a good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It crushes ice very well. The door opens a front panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge from LG. Best Buy delivery was flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the look of this fridge! Knock on it and see it light up fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This refrigerator is very large, and it makes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator that makes great ice cubes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. It’s like having a mini supermarket in my kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is amazing! The color is great as well. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Bewarned !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased November 2019 . started making noise January 2021, so 14 months old. i have geek squad extended warranty. called tech support and they came out and said it needs defrosted and left. now im stuck with a non-defrosting, " not-self-defrosting" 3000 dollar fridge that wont defrost like a 1960's model--that still makes all kinds of noises. totally crap service from bestbuy !! have tried calling bb back 3 times. on hold for over 30 minutes each time then disconnected on .bewarned before making a 10k appliance purchase for your new home !!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We regret you did not receive support in resolving the issue and we hope that you are willing to
      allow us another opportunity to assist. Please contact LG Customer Support by direct message
      via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/).
      You can also call us at 800-243-0000. Please provide your contact information, model/serial
      numbers of the TV and date of purchase, and we will be happy to assist you.^Venette LG

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Would recommend it to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great size, great value, beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig. Love the flex area for drug or freezer area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge but I need to figure out how to adjust shelves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator and stove. Customer service was superb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it. The instant view window is a very cool feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for a compact unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of compartments and shelves and water dispencer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several LG appliances and never any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this machine. This is our first product from LG.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Very Poor Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator makes an extremely loud rattling noise. At times the noise is so loud it’s hard to speak above it. I have contacted LG several times regarding this issue. They have not assisted with the problem by sending a service rep instead they insist the noise is normal for this product. Not what I would have expected for several thousand dollars! I have scheduled a servicemen to come at my own expense to address is this issue. I would not recommend this product nor anything manufactured by LG.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use easy to reallocate space. Ice maker works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Installed call fast and correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! It is everything I wanted!!

    I would recommend this to a friend