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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 722 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the spaciousness, door-in-door feature, and design of the 29.7 Cu. Ft. 4-Door French InstaView Door-in-Door Smart Wi-Fi Enabled Refrigerator. They appreciate the ample storage space, convenient access to frequently used items, and stylish appearance of the refrigerator. However, some customers have concerns about the reliability of the ice maker, compressor, and cooling system, as well as the noise level and overall cost of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 722 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Convenient, looks great, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very good................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is huge, and is great for a family of five.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sterling was my salesman and he was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a perfectly laid out refrigerator. Fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Fridge with Tons of Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge is handsome, energy efficient and has tons of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Lots of room and sleek looking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The window door is great will look great in new kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alot of great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of room & customization options. Energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck, great space and amenities!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking, with new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New generation product with more space and nice look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the refrigerator. I wish it was a true stainless steal.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice Maker is a Joke

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We run out of ice every single day. The Ice Plus mode does nothing. Organizers in chest freezers are over a decade old in style. My old fridge outperformed this one by a long shot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It was very good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product I am very happy with item thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great layout and use of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOTS OF SPACE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SPACE FOR TALL ITEMS IS LIMITED. OVERALL I LIKE THIS UNIT.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this refrigerator but would have absolutely loved it if it had an ice maker that held a good amount of ice. This refrigerators ice machine holds very little and take a while to make more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Should have better features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size good, the water is not cold, the freezer and third door don’t close completely unless you do it your self, my older refrigerator will close the door completely with simple push. I haven’t used the app to rate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not LG Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Best Buy's 3rd party delivery has sent me 2 fridges with dents, broken wires, etc, the 3rd one finally came no dents, but now the ice maker is broken, but they say easy fix. Great fridge and ton of room, great features

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback, it is very important to us. I hate to hear that the refrigerator you invested in arrived damaged but we appreciate you reaching out. If there is anything we can assist you with, please contact us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this fridge and lg . The fridge has not worked correctly since it was delivered and two months later still wont go below 40 deg. LG has been horrible to work with. I have no hope of it ever working.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Refrigerators, please visit https://www.lg.com/us/refrigerators. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane LG