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Customer Ratings & Reviews

Your price for this item is $1,055.50
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Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the 29 Cu. Ft. French Door Smart Refrigerator, especially its large capacity and overall performance. Many appreciate the water dispenser, size, simple design, and quiet operation. However, some customers have reported issues with temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,215 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s one of the best choices I made. Thank you LG and thank you Best Buy for a fast and professional delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Love my new fridge.Best of all the ice maker doesn’t take up the top shelf like my old Samsung did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Here

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color goes great in my kitchen and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Great product at a good price. Our salesman was very knowable and the installers were outstanding. I would highly recommend this store and staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big family Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so roomy inside, which is very valuable for our family of 7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CSCO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator and easy to use and acclimate to! It was a good fit for my kitchen and space and goes well with all of my other appliances! I would make the purchase again... Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had purchased it sooner. I really like this and would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I made besides marrying by husband! I just came back and purchased the dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a month after the receive of our new refrig... and definitely working wonderful and love the abundant ice it produce.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Broke after 4 Months - Terrible LG Support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was purchased in March '22, manufactured in October '21. In July (4 months later), it started making a rumbling sound and after 4 days the fridge stopped cooling. At that point, the error code the fridge displayed was that there is frost build up. Their website recommended a manual defrost (aka unplugging the unit and leaving the freezer door open for 8+ hours), but this did not help. I doubted this would have fixed it in the first place as there is no visible frost in the freezer to begin with-- after all a 4 month old fridge still looks mostly brand new. After calling LG, it turns out there are 0 technicians within their expanded service network within 100 miles of where we live, even though we are in a Seattle suburb, less than 10 miles away from the city. To add insult to injury, LG will not issue a refund or a replacement for our unit unless their service technician inspects and deems it as so. We are now stuck waiting until an LG service calls us to schedule an an appointment-- and we've had our ticket open for 5 days now without any response from them.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    BestLG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used LG Refrigerator since 10years ago. This is 3rd time I bought same brand. It’s the best things if you need durable. I recommend LG.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    C+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge, but the doors don’t shut themselves. It ends up open all too often.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    chilled water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fridge. water is a bit chilled compared to old samsung fridge which water is according to outside temperature. Freezer is a bit cramped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would like the ice machine in the inside but now that I have used both I prefer the ice machine on the outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my new refrigerator, it’s exactly what I need and the price was affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are 100% satisfied with our purchase of our new refrigerator. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased it and I am loving this product. It fits perfectly in my kitchen and is a great upgrade to have. The extra cubic space is great to fit in all the stuff

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator won’t cool past 40 degrees

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed! What a beautiful refrigerator! I already returned 1 and hoped so much it was just that refrigerator so I had a replacement delivered - same problem! What a hassle! I am guessing there would be more complaints if people checked the temperature instead of assuming it was the milk instead of the refrigerator……Freezer works great! Now I have to try and pick something else - ugh! I guess it’s better to know now and not after I can’t return it anymore. I highly recommend buying a refrigerator thermometer just to check while you can still return it. I thought it was just me so I have two - plus used an instant thermometer to check my food - that’s how much I wanted to be wrong!! Good Luck!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello,We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Vanessa LG

  • Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with this refrigerator ..... love the french doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first fridge purchase ever and I’m happy with the product!

    I would recommend this to a friend