Customer Ratings & Reviews
- Model:
- LRFWS2906S
- |
- SKU:
- 6447111
Customer reviews
Rating 4.5 out of 5 stars with 1215 reviews
(1,215 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 29 Cu. Ft. French Door Smart Refrigerator, especially its large capacity and overall performance. Many appreciate the water dispenser, size, simple design, and quiet operation. However, some customers have reported issues with temperature control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had realized it didn't have ice on the outside!
This review is from LG - 29 Cu. Ft. 3-Door French Door Smart Refrigerator with Ice Maker and External Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the delivery, installation and the product
I would recommend this to a friendRated 4 out of 5 stars
MrB
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was good and product was excellent would purchase again
This review is from LG - 29 Cu. Ft. 3-Door French Door Smart Refrigerator with Ice Maker and External Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GREAT SERVICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SERVICE. DELIVERED WHEN SAID WOULD BE DELIVERED.
I would recommend this to a friendRated 5 out of 5 stars
Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. Great quality and fits like a glove
I would recommend this to a friendRated 3 out of 5 stars
Slamming door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grea roomy fridge, left door slams shut no matter how careful you are
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for your feedback on the LRFWS2906S refrigerator. We’re glad to hear that you’re pleased with the roomy design, but we understand the issue with the left door slamming shut. You may access this link related to your concern:
https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-troubleshoot-a-refrigerator-door-not-closing-properly--20153109606488
This could be due to the door alignment being off or a problem with the door hinge. We suggest checking if the door is properly aligned by ensuring it’s level and that the hinges are securely fastened. Sometimes adjusting the door’s position slightly can help resolve this issue.
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to provide further assistance and solutions. We appreciate your patience and look forward to helping you resolve this matter. —Avril
Rated 5 out of 5 stars
LG-29 cu. ft French Door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge so far, the delivery went real smooth
This review is from LG - 29 Cu. Ft. 3-Door French Door Smart Refrigerator with Ice Maker and External Water Dispenser - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Dangerous Internal Temperatures
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom shelf stays above 40 degrees no matter what the thermostat is set to. Milk spoils quickly. God forbid if you open the fridge to put groceries away, the temp goes up to 50 degrees and it takes until the next morning to get back down.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand the issue you're facing with the temperature in your LG LRFWS2906S refrigerator. Your feedback is important, and we want to ensure your refrigerator functions optimally.
To address the temperature concern, please check the following:
1. Ensure that the vents inside the fridge are not blocked by items, as this can restrict air circulation.
2. Verify that the door seals are properly closed and not damaged.
3. Check if the temperature settings are adjusted correctly for your current environment.
For more detailed assistance, please send us a private message on our social media platform via @LGUSSupport. Our team will be happy to guide you through additional troubleshooting steps or discuss possible solutions.
We look forward to resolving this for you!
^Sam
- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Buy refrigerator thermometers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the refrigerator to cool to 37-43°F, it has to be set to 33°F and the freezer to -7°F. If set at 37°F, it does not go below 44°F, which is to low for food safety. Thankfully BestBuy has a 2 week return policy.
This review is from LG - 29 Cu. Ft. 3-Door French Door Smart Refrigerator with Ice Maker and External Water Dispenser - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Zen. Thank you for sharing your experience with us. We understand you’re having difficulty maintaining the proper cooling temperatures with your LG Refrigerator (LRFWS2906D) model. We strive to provide high-quality products that exceed our customer's needs. To address the cooling issue, please ensure that the vents inside the refrigerator are not blocked and that the unit has adequate ventilation. Sometimes, adjusting the temperature settings slightly can help achieve more consistent cooling. Also, make sure that the doors are sealing properly. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. For further assistance and to explore possible solutions, please send us a private message on social media @LGUSSupport. Our team will be more than happy to provide additional support and ensure that your concerns are addressed. ^Juvy
Rated 1 out of 5 stars
Worked for less than 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this fridge less than 2 years and it has stopped cooling properly. Of course, it stopped working while we were on vacation so all of our food spoiled. (No other appliances had problems so no electrical outage.)
This review is from LG - 29 Cu. Ft. 3-Door French Door Smart Refrigerator with Ice Maker and External Water Dispenser - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brittany. Thank you for taking the time to review the LG Refrigerator (LRFWS2906D) model. We understand the importance of having a reliable refrigerator that keeps your food fresh and properly cooled. We aim to offer goods and high-quality products that meet our customers' needs and satisfaction. For more help, visit https://www.lg.com/us/support/help-library/not-cooling-refrigerator-CT10000021-1429710713371. Please reach out to us on social media @LGUSSupport for further assistance. ^Juvy
- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Gave it a chance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not stay cold, the fridge stayed around 40F to 42F or higher trying not to open the doors much, even when set to the lowest temperature. Used a digital thermometer to check. Sent it back and got the LG 27.7 cf fridge and its always at 36F +/- and tons of room.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi. We appreciate you choosing LG for your refrigerator! We understand you may be experiencing cooling issues and would like the opportunity to assist! Please reach out to us on either our Facebook or Twitter pages for support from our social media team. If you don't mind, please send us a private or direct message with your phone number and refrigerator information (model and serial numbers). We look forward to your message and are confident we can reach a resolution you can be satisfied with! ^Chris
Rated 3 out of 5 stars
New Updated Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't care for this refrigerator, the lighting inside is dark, the water comes out too fast and sprays everywhere. I older model to this refrigerator was amazing - this new one - not so much.
No, I would not recommend this to a friendRated 2 out of 5 stars
Product great. Delivery problems.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet. Spacious. Just what we needed. However, three failed delivery attempts. Finally, the installers did a wonderful job getting everything installed.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Jovelyn
Rated 3 out of 5 stars
Not as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good look however, after buying the product I realise the ice maker is on the inside. I have to open the freezer every time I need ice. The outside gets messy very easily.
This review is from LG - 29 Cu. Ft. 3-Door French Door Smart Refrigerator with Ice Maker and External Water Dispenser - Black Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased less than 2 years ago and it’s already malfunctioning! Protection plan has a $99 deductible for appliance repairs. I’m a very unhappy customer!
This review is from LG - 29 Cu. Ft. 3-Door French Door Smart Refrigerator with Ice Maker and External Water Dispenser - Black Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. 3 months after purchase the freezer door jammed and wouldn’t open. Geek squad came couldn’t fix it now waiting for LG to fix.
I would recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Great fridge, but fridge temp is too warm.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge. Unfortunately, the temp in the fridge ranges from 40-42, while being set at 33. This after being plugged in for 4 days. Very few items stored inside, so it's not an air flow issue. Milk stored in the door ranges from 41-43. This are not safe food temps. As nice as it is, the main reason to buy a fridge is to keep things cold. It's going back.
This review is from LG - 29 Cu. Ft. 3-Door French Door Smart Refrigerator with Ice Maker and External Water Dispenser - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy at night.... always some sort of tapping or knocking sounds other than ice maker Also refrigerator was delivered dented and upside down handles
No, I would not recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
LG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this LG refrigerator but it would not cool under 41 degrees. We called and asked for an exchange and ended up having the same issue with the same second refrigerator so we returned as well. Also, both were noisy while running.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. We're sorry to hear about the inconvenience you have experienced. We work continuously to improve the quality of our products and services that drive customer satisfaction. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we'll be happy to accommodate you. ^James.
- Cons mentioned:Temperature control
Rated 1 out of 5 stars
low Quality defrost system
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks are nice good space, BUT had it for 2 years. all of a sudden just stops cooling, 3 times food has gone to waste due to it. so disappointing never had this kind of issues with other fridges. the automated defrost is bad.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Kary, we realize how important your refrigerator is to your cooking routine and are here to assist if your issue remains unresolved. Our social media team is available for support at the handle @LGUSSupport. Feel free to reach out to us via PM on Facebook or via DM on Twitter. If you don't mind, please include your phone number and refrigerator information in the message (model and serial numbers). We look forward to your message and ultimately getting this issue resolved. ^Chris


































