Customer Ratings & Reviews
- Model:
- LRFWS2906S
- SKU:
- 6447111
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 29 Cu. Ft. French Door Smart Refrigerator, especially its large capacity and overall performance. Many appreciate the water dispenser, size, simple design, and quiet operation. However, some customers have reported issues with temperature control.
This summary was generated by AI based on customer reviews.
Delivery services
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was little bit delayed.. it's understandable due to current situation. Installation and additional guidance is very good
I would recommend this to a friendMisleading description!!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Misleading description!!!! Ice does not come from the dispenser at the door.
No, I would not recommend this to a friendTerrible, lasted 14 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge in feb 2023, it is april 2024. The compressor just went. Trash.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kristina. Thank you for taking the time to share your experience with LG Refrigerator (LRFWS2906S) model. We're sorry to hear about the compressor with your fridge. We aim to provide durable, high- quality products that meet our customers needs and expectations. Your feedback is important and will use it to improve our products and services. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Loud noise after 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and lots of space but we just purchased this March 15,2023 and it’s only been 5 months and now it’s make a loud noise. When we open the door the noise stops. Need to call LG and figure out what the heck is going on.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG French Door Smart Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Nasty Tasting Water
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy. Dispensed water has very nasty taste, even after drawing 17 gallons of water (2.5 gallons recommended by LG) thru the dispenser over 3 day period. This new refrigerator replaced a 9 year old LG with no water issues. LG customer service Is blaming the nasty tasting water on braided stainless steel water line installed by Best Buy. Best Buy is saying they used the water line specified by LG. LG is saying the water line should be PEX Food Grade. Waiting 3 weeks for an in stock water line to be brought out by Best Buy. In the meantime, I am having to buy bottled water and bagged ice at the rate of $10 per day, making me even more unhappy. Never again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not like the lower freezer with only i door the rest was great
No, I would not recommend this to a friendDo not buy at Best Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Damper on this model is bad the technician working on mine informed me that just that day alone they had seen 4 refrigerators same make and model with the same problem. Geek Squad is no help with the repairs LG did help me but I would not recommend Geek Squad or this refrigerator save yourself the time and trouble dealing with them Next time I’m going to Home Depot
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience and provide feedback. We regret to hear about the issues you encountered with your LG Refrigerator (LRFWS2906D) model purchased from Best Buy. We understand how frustrating it can be when expectations are unmet, and customer service falls short. To address this, we recommend contacting Best Buy customer service at 888-237-8289 to discuss your situation and explore possible solutions. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Pros mentioned:Overall performance
LG 29 disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Off the truck there is a dent in the front door. However, The Refrigerator works great. The Delivery and installation was POOR. DID not know looking for a new one that I would got scratch and Dent!!
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
ITS A FRIDGE
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is okay... just a basic fridge. Kind of boring and little pizzaZZZ
No, I would not recommend this to a friend- Pros mentioned:Capacity
Food, with nowhere to go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wide open spaces. Literally. Because there is no refrigerator to put in the spot. It has been delayed. Oh wait! It was delayed again. My outlet is getting lonely. The weather is getting cold. If only there was an appliance to plug in to keep it warm at night.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
LG Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is very good except water dispenser is spraying all over.
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water filter stopped working 8 months after purchase even after multiple filter replacements. We avoided drinking the water anyway because it still tasted like plastic. Same problem with the ice. Ice maker still works but the ice tastes like plastic.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, BrantleyS. Thank you for sharing your experience with us. We understand your situation regarding the water and ice tasting like plastic despite multiple filter replacements.
To resolve this issue, we recommend trying the following steps:
Ensure the water filter is installed correctly and that the filter is the correct LT1000P model for your refrigerator.
After replacing the filter, it may take some time for the water and ice to completely clear any residual tastes from the plastic. We suggest discarding the first few batches of ice and water after a new filter is installed.
If the issue persists, it might be helpful to check the air filter (LT120F) as well, as a blocked air filter can sometimes contribute to odors or tastes in both water and ice.
https://www.bestbuy.com/site/lg-29-cu-ft-3-door-french-door-smart-refrigerator-with-ice-maker-and-external-water-dispenser-black-stainless-steel/6447110.p?skuId=6447110
To assist you further, please contact us directly by sending a private message on Social Media @LGUSSupport. Our team will be happy to explore additional troubleshooting steps or solutions.
We appreciate your patience.
—Renzo
rude delivery driver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery driver was rude and unhelpful. He ignored me, took the front door off its hinges without consulting me, wrote notes on his hand and back up when he called to get authorization on-something walked out without saying goodbye, parked the van in the middle of the street near my house, they put the handles of the fridge on upside down and were overall gruff and disrespectful
I would recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Looks pretty—water tastes bad!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water tastes like plastic. I’ve already filtered through 10+ gallons. Every time I come back for water after it’s sat for a day, it tastes like plastic!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Please know that your health and satisfaction matter to us the most, thus, we're saddened to hear your feedback with this LG Fridge's water taste. Although, there are several possible causes and solutions to consider:
1. Newly installed water lines: Flushing the new water line a couple of times can help remove any residual plastic taste
2. Emptying the tank or reservoir once or twice may also improve the taste
3. Water filter: Ensure that the water filter is properly installed by gently twisting it to the right. ensure that you're using the right water filter type for your LG Refrigerator. If the taste persists, it's possible that the water filter should be replaced.
4. Water supply issues: If the water tastes salty even after removing the filter, the main water supply may be the problem.
There ares still few other factors. If none of the above solutions work, please reach out to us on Facebook or Twitter/X through @LGUSSupport, and we'd be pleased to help you rectify this issue. ~Bridge
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice fridge, lot of room for storage . Delivered on time .
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Water leak
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My appliance was delivered on Wednesday. Thursday I noticed water on the ledge under the left side French door. The water dispenser housing is leaking. I called LG today. A repairman is coming on Monday. We’ll see what happens. At this moment I am not happy with my purchase. Hopefully LG will remedy the situation.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused.^Venette
Two warranty repairs done under a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While under my 1 year warranty I had to call LG to repair the fan due to a noise . Now I’m out of warranty and my ice machine stopped working . Not happy with this purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, thanks for taking the time to post your review-we regret to hear of your experience with your smart refrigerator. Please feel free to contact us so that we can go over repair options. You can see our contact options here: https://www.lg.com/us/support/contact. We'd love to assist in getting your fridge back in working condition. ^Chris
Quality is less than expected. Life span too short
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchase this LG refrigirator to replace our 20 years old GE (which is still working great but got moved to the garage). In less than 6 months the external LED night light stopped working. Them little over a year the filter housing started to leak water inside the refrigerator so we turned off the water and now the water dispenser and ice maker are not working.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. We appreciate your feedback on your LG refrigerator, and we're genuinely sorry to hear about the issues you've encountered.
It's frustrating to have problems with the external LED night light, filter housing, water dispenser, and ice maker within a relatively short period. Your feedback is important to us, and we're committed to assisting in resolving these matters.
To address the issues you've described, please consider reaching out to our customer support team for assistance. You can contact us via private message on Facebook or X (Twitter) at @LGUSSupport, and we'll work to find a suitable solution for the problems you're facing.
Thank you for your patience, and we hope to help you get your LG refrigerator working as intended.
-Junel
Stainless scratches with no effort
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator but don’t put anything on the stainless doors. they will scratch very badly with no effort.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG Refrigerator (LRFWS2906S) model. We regret to hear about the inconvenience you have experienced caused by the scratching issues you have encountered with the stainless doors.
We understand that scratches on the stainless doors can be frustrating, especially when they occur with minimal effort. While stainless steel is known for its durability, it is still susceptible to scratches under certain circumstances. Please visit this link for help and guidance: https://www.lg.com/us/support/help-library/rust-scratches-dents-CT00023125-1339010371137. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
recommend the product, but not the Best Buy servic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was very poor. The technician who came for delivery was extremely rude. He rang the bell, and when I came out, he was on his phone. He continued to talk to someone for a while. I assume the call did not go well because he was agitated. When I asked a couple of questions about the fridge, he told me that it was not his job to explain. DO NOT RECOMMEND BEST BUY SERVICES
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience delivering your LG Refrigerator (LRFWS2906S) model. We understand the importance of having a positive and helpful experience when welcoming a new appliance into your home. Please know this is not the level of service we expect from our team. Our technicians must be knowledgeable and supportive when answering your questions about the product. Rest assured, we take your concerns seriously and will address this matter with the technician involved to ensure that such incidents are not repeated in the future. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy