Customer Ratings & Reviews
- Model:
- LRFWS2906S
- SKU:
- 6447111
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 29 Cu. Ft. French Door Smart Refrigerator, especially its large capacity and overall performance. Many appreciate the water dispenser, size, simple design, and quiet operation. However, some customers have reported issues with temperature control.
This summary was generated by AI based on customer reviews.
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is brand new so I can't really evaluate it this early. But initially everything is there that is supposed to be and it's okay. I don't have any problems yet.
I would recommend this to a friendSeamless!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’re totally pleased with our new refrigerator. The delivery crew did the job quickly and flawlessly. Thank you!
I would recommend this to a friendDon’t get geek squad extended coverage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started having issues with the freezer building up ice on the floor of freezer . Now the refrigerator isn’t keeping temp. This happened on a Sunday . I contacted Best Buy Monday (today is Wednesday) regarding this issue and the informed me I had purchased the geek squad protection plan. Great ! Well I thought . Turns out getting them to come out in a timely manner is almost impossible. Apparently they hire a third party to handle the bulk of their calls. So what you are paying Best Buy for is a third party service . Not what I was expecting. Now I have to talk to two different people just to get someone to come out, and they are not on the same page. Best Buy states one date and time and the third party says another . In the future I will not waste money on “extended warranty “ better off taking that money and saving it and paying for this service yourself from actual professionals.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for taking the time to share your experience. We understand your situation, and we truly appreciate you bringing this to our attention. While we don’t manage third-party protection plans, we want to help with your LG LRFWS2906S refrigerator directly. For the issue with frost building up on the freezer floor, we recommend checking if the freezer door is sealing properly and ensuring nothing is blocking the door from closing fully. A common cause of frost buildup is a disrupted airflow due to an item preventing the gasket from sealing tightly. For temperature issues, resetting the unit by unplugging it for 30 seconds and plugging it back in may help recalibrate the system.
What is LG Premium Care? | LG USA Support - https://www.lg.com/us/support/what-is-lg-premium-care
https://www.lg.com/us/refrigerators/lg-lrfws2906s-french-3-door-refrigerator#pdp_specs
We’d like to look into this further and provide personalized support. Please send us a private message on social media @LGUSSupport so we can assist you directly. —Renzo
Freezer of my dreams
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products and services was I am looking for
I would recommend this to a friendBuy something else somewhere else.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was great at first. Then at 2 1/2 yrs the freezer fan decided to go out and without that fan, no cooling in the refrigerator section. It wasn't until this happened to us did I find how often this is happening to owners. So don't buy this unless you can afford to shell out hundreds more for the extended warranty. That alone should be a red flag. LG doesn't factory warranty its products much longer than it takes to get it home. Imagine car shopping and the manufacturer offers just a one year warranty. Then the fan goes out, you're paying extra for this "total tech membership" which you think gets you preferred service, yet the geek squids tell you they can get someone out in 2 weeks. So in desperation, you call LG service direct. Well thats about $450 up front and they won't even tell you when you're forced to pay up front how long it will be until a repair tech can get there. So I'm waiting, waiting, waiting for LG to let me know how far out the service call will be. I wouldn't recommend buying this fridge unless you 1) have the extra cash for the extended warranty you must have because LG has NO faith in their lousy products, you live close to a repair service that works on LG because you can forget getting service from Best Buy within the near future and lastly, have space in your home for a backup fridge. Well, got to head out to Lowes and see what they have in back up fridges for my already overcrowded garage. Maybe i'll take the doors off this former appliance and put plants in there.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, thank you for sharing your experience with the LRFWS2906S refrigerator. We understand the issues you've faced with the freezer fan and the impact it had on your cooling system. Your feedback is important to us, and we understand how concerning it can be when appliances don’t perform as expected. You may access this link related to your concern:https://www.lg.com/us/support/help-library/not-cooling-refrigerator-CT10000021-1429710713371#:~:text=Try%20unplugging%20the%20unit%20or,will%20require%20a%20repair%20service.
To assist with this situation, we recommend checking the fan and the cooling vents for any blockages or ice buildup that may be affecting performance. If the issue persists, please reach out to our service team for further assistance. You can send us a private message on Social Media @LGUSSupport, and we'll do our best to help resolve this for you.
We appreciate your patience and understanding.
—Avril
- Cons mentioned:Temperature control
Missing basic functions, deceptive marketing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this model for almost a year now and have discovered fundamental issues with its functionality. It says it has Wi-Fi but it doesn't. The ice maker doesn't have an auto-stop function, it just keeps making ice until you flip a switch. The temperature control and other controls are minimalistic, you can't even adjust the temperature beyond a few degrees. I wish I could find this thing back
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Fadom. Thank you for sharing your feedback on the LG Refrigerator (LRFWS2906D) model. We understand your concerns regarding its Wi-Fi functionality, ice maker, and temperature controls. We strive to provide high-quality products that exceed our customer's needs. For help, make sure your refrigerator is close enough to your Wi-Fi network for a good connection. Try restarting your router and the refrigerator's network settings if you're having trouble connecting. If your ice maker is making too much ice, check if you can adjust the settings or reset it. Look in the user manual for instructions. When adjusting the temperature, make sure the refrigerator is not in "Eco" or "Vacation" mode, as this can affect the temperature settings. Please send us a private message on social media @LGUSSupport so that our team can provide additional assistance and explore solutions to enhance your experience with the unit. ^Juvy
LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew did an excellent job. Quick and professional
I would recommend this to a friendSo so
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dispenser does not give you cold, water and dispenser. Does not give you ice ice came from the box inside the fridge.
No, I would not recommend this to a friend- Cons mentioned:Temperature control
Stay away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away. Only 4 months old and it is constant headaches. Leaking, error codes and not cooling. LG is useless and will not help. Do not buy this refrigerator
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Refrigerator (LRFWS2906S) model. We understand how frustrating it can be to experience problems with a relatively new appliance, especially regarding essential functions like cooling and leaks. Please know this is not the quality and longevity we aim to deliver as we strive to provide reliable, durable, high-quality products. Please visit the following links for basic troubleshooting: https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-troubleshoot-a-leak-inside-the-fridge-CT10000021-1337885189181 and https://www.lg.com/us/support/help-library/not-cooling-refrigerator-CT10000021-1429710713371. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Cons mentioned:Temperature control
LG Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one. It would not cool below 42. Returned it. Bought a second one just like it. Would not cool below 41. Returning it. I’ll try G E refrigerator next. Hope it works.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. We're truly sorry to hear about the cooling issues you've experienced with our Refrigerator models. This isn't the experience we want for our customers. We understand your frustration and apologize for any inconvenience caused. If you'd like to discuss this further or need assistance with anything else, please don't hesitate to send us a private message via Facebook or X (Twitter) @LGUSSupport. We're here to help. Thank you for bringing this to our attention. —Kai
Broken refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge but it stopped working would not cool ff-e error code lg wants over 400.00 for repair. Bought 12/21 broke 12/23 not happy
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, PeteD. Thank you for taking the time to review the LG Refrigerator (LRFWS2906D) model. We appreciate your feedback and we are sorry to hear about the issues you encountered with the cooling and the error code.
We understand how frustrating it can be when a newly purchased appliance stops working so soon after the purchase. We apologize for any inconvenience caused by the refrigerator not cooling and the FF-E error code you experienced.
At LG, we strive to provide reliable and high-quality products. We regret that this was not the case for you, and we apologize for any disappointment you may have experienced. We understand your frustration with the repair cost quoted by LG. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-an-e-ff-or-e-rf-error-code-CT10000021-20153150964030. If the error persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and our dedicated team will be more than happy to assist you further with resolving these issues. ^Juvy
LG Support is the absolute worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG support is nonexistent. I bought my refrigerator in 2017, and they have replaced the compressor 3 times, the coils 2 times, and the main power board once, and the 3rd compressor that they just installed quit working 12 days after it was installed. Getting ready to sue in small claims court.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Jeff. Thank you for taking your time in leaving us a review regarding your 29 Cu. Ft. French Door Smart Refrigerator with Ice Maker and External Water Dispenser - Stainless Steel. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Anthony
Refrigerator issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy LG appliances. We have had major issues with both our LG French Door refrigerator, and our LG dishwasher, both un under three years. Bad brand. Will never buy LG again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
The engineer who designed this will burn in hell!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking to spend a bounce of money on an extremely poorly engineered piece of crap that’s going to completely fall apart just after the warranty expires then this frig is for you! This thing is utter crap. It is designed to fail.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG is a bad choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst refrigerator I have ever owned. Ice maker is a joke. makes about 6 cups a day. also makes nice round drink ice balls.(3 per day) Finish is easily damaged. I have nothing good to say about it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette