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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 432 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the 3.1.3 Channel SC9S Soundbar for its impressive sound quality and balanced bass. Users also appreciate the easy setup and overall ease of use, including mounting options. However, some customers have reported compatibility issues and a desire for more connectivity options, such as adding rear speakers. The soundbar's design has also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 432 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    "Deep sound"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent "Theater sound", including my old speakers with 10" sub-woofer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving the speakers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought an open box soundbar and subwoofer, and was told the only thing missing was the remote and that it functioned well. After moving into my newly constructed home, I set it up about a week later but found that it wasn't working despite my attempts to fix it. I returned to Best Buy and consulted with the Geek Squad, but unfortunately, they couldn't resolve the issue either. Ultimately, I purchased a brand new set, and I'm pleased with the replacement product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Lg soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, but the bass in movies is not that great. Wish it was louder like a movie theater.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the bass performance of your LG - 3.1.3 Channel SC9S Soundbar with Wireless Subwoofer, Dolby Atmos, WOW Orchestra.
      https://www.bestbuy.com/product/lg-3-1-3-channel-sc9s-soundbar-with-wireless-subwoofer-dolby-atmos-wow-orchestra-black/JJ8VPZR245
      To enhance the low-end sound, we recommend adjusting the "Woofer Level" within the sound settings or using the LG Sound Bar app to select the "Bass Blast" sound effect. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Best system I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t regret. Just don’t use while anyone is trying to sleep in the house. Best system I’ve ever owned and the WOW Orchestra is amazing. It will shake walls if you allow it to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoying LG Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great match with the new LG OLED TV gives great clarity with adjustments to support different listening environments.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good sound, not good ease of use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has great sound for the money. it sucks that you need an app to truly control it. but its very sleek, with good sound production.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Depth of sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really changes the quality of sound compared to just the TV. Using tv speakers in combination give deoth of sound that I wasn't expecting

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar C and subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality although my wife seems to think it has a little too much bass sound, but I imagine it can be adjusted. However, I am satisfied with the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound…!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and great value. Matches and syncs right up to my new LG tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying the soundbar. We are so happy we purchased this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this soundbar, had to take a star do to not being able to add rear speakers, LG discontinue them, and there are no kits available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Bluetooth Sound Bar System!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound system that connects via bouetooth to the TV, and has it's own shelf on the base of the tv for the Sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and great sound on LG TV 77 inch with acoustic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several sound bars but none with the sound I get with this one. In combination with the LG television it is really clear.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    lg soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Easy to set up and it sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Sound Bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sound quality and works great with our LG TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kick Butt Sound Bar!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system works perfectly with the TV. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing, pairs well with my oled c2 tv, enjoy the heavy and adjustable bass from the 400w subwoofer

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for letting us know. Your feedback helps us do better. Here at LG, we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport. Thank You! `Jai. LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar, with bracket included. Had Dolby Atmos as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, reasonable price; fits nicely on TV!!

    I would recommend this to a friend