Customer Ratings & Reviews
- Model:
- SC9S
- SKU:
- 6537780
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 3.1.3 Channel SC9S Soundbar for its impressive sound quality and balanced bass. Users also appreciate the easy setup and overall ease of use, including mounting options. However, some customers have reported compatibility issues and a desire for more connectivity options, such as adding rear speakers. The soundbar's design has also been positively noted.
This summary was generated by AI based on customer reviews.
Terrible product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. It turns on and off periodically and needs a reboot every couple days.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Eric. Thank you for sharing your experience with us. We understand that the LG Soundbar (SC9S) model is turning on and off periodically. We strive to provide reliable, high-quality products exceeding our customer's needs. A helpful troubleshooting step is to ensure that the unit is connected to a stable power source. Sometimes, fluctuations in power can cause intermittent operation. Additionally, check if there are any software updates available that might improve performance. For guidance, regarding updates, visit https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-update-the-software--1428604854142. Your feedback is very important to us, and we’d like to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions together. We appreciate your patience. ^Juvy
Rep recommended wrong product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong soundbar for the TV. The combo was recommended by the sales rep. Very disappointed that it could not be attached.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Sound Bar (SC9S) model. We're sorry to hear about the confusion caused by our sales representative. We aim to give accurate recommendations but missed the mark this time. To address your concerns and get help, please contact Best Buy customer service at 888-237-8289. You can also reach out to us on social media @LGUSSupport for more assistance. ^Juvy
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Bought January 1st and already doesn’t work. Will not stay on. Turns off with in a few seconds of turning on.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Carl. Thank you for leaving a review about your experience with the LG Soundbar (SC9S) model. We're sorry to hear about the unexpected malfunctions of your unit. We strive to deliver high-quality products that meet our customer's needs and expectations. For help, please visit https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Samsung tv installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation of Samsung tv. Installers great
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Love the sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and very easy to instal with lg oled tv. Sounds …… great
I would recommend this to a friend - Pros mentioned:Sound quality
Loving the IMAX Enhanced and Dolby Atmos!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently picked up this soundbar and subwoofer to go with my 65" LG C3 OLED, and let me just say im loving it so far! Watching movies in Dolby Atmos and IMAX Enhanced is spectacular! Gaming on it is incredible! I will eventually add some rear speakers for it but good sound quality!
I would recommend this to a friend - Pros mentioned:Sound quality
My theater yeee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is the cherry on top , I purchased a lg c3 pled tv and I was dragging my feet on getting the sound bar but I went ahead and picked it up and I’m glad I did . It sounds as if I’m in an iMac theater with great sound .
I would recommend this to a friend - Pros mentioned:Sound quality
LG SOUNDBAR CREVIEW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE LG DOLBY ATMOS SOUNDBAR REALLY ADDS THE SOUNDS EFFECTS TO CREATE THE MOST REALISTIC ATMOSPHERE TO MATCH THE VISUAL SCENES AS THEY UNFOLD.
I would recommend this to a friend Best looking slim soundbar to match
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives a nice elegant look so soundbar is slim with the tv
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, thank you for your positive comment on the design of your 3.1.3 channel sound bar! We love that you're satisfied with the sound quality in your sound bar! Enjoy the mesmerizing audio experience made possible by Dolby Atmos technology. ^Chris
- Pros mentioned:Sound quality
Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is perfect It feels like you in a movie theater
I would recommend this to a friend - Pros mentioned:Sound quality
New C3 LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great with my new LG C3 65 inch TV awesome depth and color
I would recommend this to a friend - Pros mentioned:Bass
Poor sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the sound bar to go with the LG77C3 OLED. The woofer had trouble syncing with the sound bar and found that the woofer was defective. I did get the chance to watch a movie with everything working and I thought the sound was extremely poor. The base sounded fine but the mid range (voice) speakers were horrible. The voices sounded mumbled and lacked any depth and richness. I returned the sound bar and replaced it with the Sonos Arc. The Sonos was a little more money but completely worth it. Absolutely no comparison between the two.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG - Soundbar C with Wireless Subwoofer, Dolby Atmos, DTS:X & IMAX Enhanced - Black sound bar (SC9S) model. We appreciate your feedback and want to apologize for the disappointing experience you had with our product.
We are sorry to hear that you encountered difficulties with the syncing of the woofer and found it to be defective. We understand how frustrating this can be, especially when it affects your overall sound quality.We also apologize for the poor sound quality you experienced, particularly with regards to the mid-range speakers. We strive to provide a superior audio experience, and it is disheartening to hear that we fell short of your expectations. We appreciate your understanding and decision to return the sound bar. We are glad to hear that you found a suitable replacement in the Sonos Arc. We understand that sound quality is a crucial aspect of your home entertainment experience, and we are grateful for your patience and willingness to explore other options.
If there is anything else we can do to assist you or if you have any further feedback, please do not hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
LG Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to pair with my LG TV because of connection issues I was constantly having with a Vizio brand sound bar. So far everything has worked great.
I would recommend this to a friendOK but not great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am somewhat disappointed in the sound quality of this sound bar.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We understand your inquiry regarding the sound quality of your LG - 3.1.3 Channel SC9S Soundbar. Thank you for sharing your experience with us. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-3-1-3-channel-sc9s-soundbar-with-wireless-subwoofer-dolby-atmos-wow-orchestra-black/JJ8VPZR245
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Never Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is grey in color and doesn’t look good with the black TV. I also bought all of this because I thought Best Buy would install it but they cancelled my installation order after rescheduling me twice because they said it was too high. 5 years ago they were able to install a different set-up in the same place. I ended up having to pay a guy off the internet to install it who said he used to work for Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Amy. Thank you for taking the time to share your experience with the LG Soundbar (SC9S) model. We understand your concern about the color of the sound bar and the challenges you faced with the installation process. We strive to provide reliable, high-quality products and exceptional customer service that meet our customer's needs and expectations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
You Are Kidding Me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how to review a product that Best Buy failed to deliver. Your shipping agent allegedly was to have have lost it. I was informed after completing a request for a replacement and being assured that it would be on the way shortly, my order was cancelled. While your website still showed the item available the cancellation notice stated it was not. Very disappointed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We sincerely appreciate you taking the time to share your recent experience with LG Soundbar (SC9S) model. We're sorry to hear about the disappointment with the delivery of your order. We strive to provide excellent service and ensure that our customers have a seamless and hassle-free experience. We'd like to make things right for you. Please reach out to us on social media @LGUSSupport so we can investigate this matter further and work towards a resolution. ^Juvy
Dont buy open box.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most parts missing. Open box deal was not a deal at all.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Soundbar (SC9S) model. We appreciate your feedback and apologize for any inconvenience you have experienced with your open box purchase.
We understand that some parts were missing from the package, and we apologize for the oversight. Open box items should be thoroughly inspected to ensure all components are included. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do to assist you with, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and our dedicated team will be more than happy to assist you further with resolving these issues. ^Juvy