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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 802 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers commend the superb sound quality, encompassing impressive bass and clear audio, making it ideal for home theater setups. The ease of setup and user-friendly design are also frequently praised, along with the powerful volume output. While some minor issues were noted with the remote control, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-802 of 802 reviews
  • Rated 1 out of 5 stars

    Terrible Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend staying as far away from this soundbar as possible, as it's been nothing but a headache since I purchased it. It consistently glitches my tv, it shuts off audio on its own, and it just does not sound good despite all the settings I've changed. By the time I had time to return it, I was one day outside the return period. There are much better values out there.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Joe. Thank you for taking the time to share your feedback with LG Soundbar (S80QY) model. We're sorry to hear about the issues you've experienced with the unit. We aim to offer top notch products and ensure a smooth and seamless experience, but it seems we missed the mark this time. Please visit https://www.lg.com/us/support/help-library. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 1 out of 5 stars

    Very disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a disappointment. First, no bass in the subwoofer, it is very weak. Had up as high as it would go. Second, can’t turn the LED display off. It would go dim, but not off. Third, the remote is the most confusing thing I’ve ever seen. I had good expectations for this sound bar, but at $500, it’s going back.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We regret to hear your LG 3.1.3 Channel Soundbar failed to meet your expectations. If you wouldn't mind, we'd greatly appreciate it if you could leave your feedback here: https://www.lg.com/us/support/feedback. We'll use your feedback to identify areas we could make improvements in. ^Chris LG