Customer Ratings & Reviews
- Model:
- LG GX SOUND BAR
- |
- SKU:
- 6413624
Customer reviews
Rating 3.8 out of 5 stars with 182 reviews
(182 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the sound quality and ease of use of this 3.1-Channel Soundbar System. Many appreciate its sleek design and slim profile, which complements their television sets. However, some have experienced issues with the subwoofer's performance and longevity. The system's overall appeal is strong, despite this drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
LG Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Soundbar! Deep bass and the sound is so crisp and clear!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly clear & powerful sound... works great with rear wireless lg speaker set!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is fantastic. It goes perfectly well my TV
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds awesome, I love how it hangs on the wall. Goes great with our new LG tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound that I get with this system. Plus it looks great.
I would recommend this to a friend Rated 5 out of 5 stars
Pairs great with 65 gx
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs great and looks wonderful underneath the 65 inch lg gx tv.
I would recommend this to a friend- Cons mentioned:Subwoofer
Rated 1 out of 5 stars
Rate it a ZERO!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash. Muddy muddy muddy. Too much bass, ZERO midrange. I LIKE strong bass, but this sounds super strained and the mis and highs are virtually nonexistent. A sound bar is supposed to ENHANCE the voices and embody the bass. On a scale of 1 to 10, using that as a measuring stick, this ranks a big fat ZERO!
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit connects to LG tv quickly. Very easy to use.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great soundbar - integrated well with our LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar - integrated well with our new LG TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Very clear. Nice flush mount look.
I would recommend this to a friend Rated 5 out of 5 stars
Quality sound bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was installed with an LG GX 77” OLED TV and the sound is excellent. I was hoping for quality, clear sound and we have it. I have a hearing issue, but this unit brings out all of the sound components.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Lg gx sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound bar goes perfect with the lg gx 65" tv
I would recommend this to a friend - Cons mentioned:Subwoofer
Rated 1 out of 5 stars
One my worst purchases in memory
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year of just about zero use the subwoofer stopped working, we only turn on to watch movies and maybe done that 3x. No way to replace just the subwoofer either so paid over $1000 for a sub less sound bar!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Rated 2 out of 5 stars
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great sound quality, especially given the price. Like the look and the low profile….but wouldn’t recommend this product. I paired with a LG 65” class G2 OLED and noticed a serious lag between audio and video on both HDMI (ARC) and BT, but not internal speakers. Cannot be corrected with TV settings. Do yourself a favor and use a product from a company that specializes in audio.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^James.
- Cons mentioned:Subwoofer
Rated 1 out of 5 stars
Subwoofer constantly disconnects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not owned this product for a full year. The subwoofer continues to disconnect and won’t pair. I have unplugged and reset the Soundbar. It will work after the troubleshoot, but not pair the next day. It’s annoying. Take my advice. The look is sleek, but not worth your time if you have to continue to deal with this headache.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Subwoofer
Rated 1 out of 5 stars
That was not happy with the sound bar. I bought it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That was not happy with the sound bar. I bought it because it matched my LG TV but was never happy with the sound and a year later the subwoofer stopped working which made the sound for worse. I would not recommend this product
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
avg sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AVG sound its just that its flat and matches, but avg sound
No, I would not recommend this to a friend- Cons mentioned:Subwoofer
Rated 1 out of 5 stars
Good looking, but a terrible sound bar.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! I have had problems with this sound bar almost from day one. After have this one for a year, I regret buy it. Very disappointed in the sound quality, my speakers on the TV offen does a better job than the sound bar. Now the subwoofer does won't to work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Subwoofer
Rated 1 out of 5 stars
BAD SUBWOOFER
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar looks sleek when mounted. Subwoofer DIED and it has only been under 2 years of use. Disappointed as the manufacture warranty and to total tech plan does not cover this. I would say for the price it should work longer than this.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to leave us feedback. We read from your feedback that you were having trouble with the product, so we’d like to help make it right. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, or call us at (800) 243-0000 and we'll be happy to assist. ^James.
- Cons mentioned:Subwoofer
Rated 1 out of 5 stars
Sub speaker failed with low use.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sub lasted 1.5 years. We hardly use the tv and speakers. Other than that we have enjoyed it. Never had a speaker go bad, ever. It’s built cheap but looks and sounds nice once you tune it properly. Sub doesn’t power up.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We are trying to do our best to serve and cater all of your questions but for some cases we recommend our Customers to contact our Customer Support for troubleshooting or to reach out to our specialist so we can provide you the better answers to your concerns.please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000. ^Vanessa










