Customer Ratings & Reviews
- Model:
- S65Q
- SKU:
- 6498848
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the sound quality, ease of use, and strong bass of this 3.1 Channel Soundbar with Wireless Subwoofer and DTS Virtual:X. Many appreciate the straightforward setup and the soundbar's compatibility with various devices. While some users found the remote control and display could be improved, the positive feedback on sound quality and ease of use outweighs these minor drawbacks. The sleek design and reasonable price point are also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Tech fellows probably didn't test/repair my unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This used soundbar was returned by former owner but probably was not "inspected or "re-conditioned" by the Best Buy tech team. They likely put paperwork together and put it as "open box". WHEN SPEAKER WORKS, it's good, but there is glitche in operating system causing soundbar to TURN OFF automatically after 45 minutes. Also, you have to do a "set up" each day you turn it on!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for sharing your feedback with us. I understand how frustrating it must be to deal with a soundbar that has glitches in its operating system, such as turning off automatically and requiring daily set up. It sounds like the product may not have been thoroughly inspected or re-conditioned as expected. I'm sorry you're experiencing these issues. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Julzs best product ever. I recommending this product
I would recommend this to a friendsoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little disappointed in the sound bar the bass doesn't want to stayed paired to the TV, Tech told me to leave on the cable box, which Ive never done, always turned it off to save electricity
No, I would not recommend this to a friendFather's Day Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy. Was a gift for my husband, he loves it
I would recommend this to a friendCool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!””””””””””””””””””””””””””””””””””””””
I would recommend this to a friendNot bad but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but not great, Subwoofer is sub-par, volume goes high without distortion but the sound quality isn't the best. Not a bad unit for the money but for a little more you can gain so much more.
No, I would not recommend this to a friendSound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping that the volume can go a little louder. It is better than TV speaker for sure. Purchased to replaced the old sound bar. Price was 50%off and the original price was $400. Over all, you get what you paid for. I like it.
I would recommend this to a friend- Cons mentioned:Remote control
Sounds good but not functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We tried to use this several times but had a faulty remote and felt the paring between the bass speaker and bar took up to several minutes. We returned this 2 weeks after purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Don’t waste your money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall sound is not much better than without a sound bar. Very disappointing.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great sound ... Horrible connectivity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially purchased this for our new Sony 65" X85K 4K HDR LED television. The sound was really good and crisp. It would not, however, stay connected. Multiple attempts to fix this did not work. Even a call to LG was pointless. I was told to unplug it and plug it back in. When that did not work I was told they would "have to repair it". No thanks, so i returned it to Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Kevin. We appreciate you sharing your experience with our Soundbar. We're glad to hear that you found the sound quality impressive initially. However, we deeply regret the inconvenience you faced with the connectivity issue. This certainly doesn't align with our standards. We apologize for the frustration you experienced while trying to resolve it. If there's anything else we can do or if you have further feedback, please don't hesitate to reach out to us via private message on Facebook or X (Twitter) @LGUSSupport. Your input is invaluable to us. Thank you for your patience. —Kai
Decent for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, nothing special, sometimes there are connection issues when you power on and off the tv.
No, I would not recommend this to a friendEh, it’s okay if you want a little more sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly for the price I’d expect more from this sound bar. The sound quality kind of sucks. I’m disappointed as the bestbuy associate really sold it up.
No, I would not recommend this to a friendSpeaker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not the best with the Bluetooth connection. The connection kept fading out and then you have to reconnect. Overall, good speaker.
I would recommend this to a friendGood price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine, no complaining here. I would say you get some of theatre experience…
I would recommend this to a friendIts ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar sounds ok, the sub lacks low bass. I bought it cause it is a match to the TV. Would not purchase again.
No, I would not recommend this to a friendLG can't keep up with Samsung.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound bar but no where near the quality of a comparable Samsung 3.1 sound bar.
No, I would not recommend this to a friendNot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent sound bar. Looking for a little bit more though sometimes. Samsung's good, but other products seem to be a little bit better on my opinion
I would recommend this to a friendNo as we exceptEd-
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as what we were expecting it’s ok not great, looking more for a Surround sound effect this is what was sold to us when we were looking to upgrade our 12 year old Surround sound system there is no surround sound effect with this it’s just a sound bar! Very disappointed especially with the lack of experience of the sells associates here at our location, wow! All we can say is wow people!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Subwoofer makes no detectable sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is fine, but the Subwoofer is not wireless and no sound comes out of it that I can hear.
No, I would not recommend this to a friendAudio quality : Average
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung for the same price is better. This doesnt have sound quality and base
No, I would not recommend this to a friend