Customer Ratings & Reviews
- Model:
- S65Q
- SKU:
- 6498848
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the sound quality, ease of use, and strong bass of this 3.1 Channel Soundbar with Wireless Subwoofer and DTS Virtual:X. Many appreciate the straightforward setup and the soundbar's compatibility with various devices. While some users found the remote control and display could be improved, the positive feedback on sound quality and ease of use outweighs these minor drawbacks. The sleek design and reasonable price point are also frequently praised.
This summary was generated by AI based on customer reviews.
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar somewhat improved the sound on the TV. However, the voices is clear on only some stations and not on others.
I would recommend this to a friendSoundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dosen’t give the clear sound I was looking for. Sound is still raspy and hard to understand speach, especially on newscast.
No, I would not recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning because it had a very muffled sound quality.
No, I would not recommend this to a friendLG soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the sound bar to work with the Samsung tv!!!
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound system. Another remote to have to keep up with.
I would recommend this to a friendLimited technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, but does not support 4K HDR HDMI pass through.
No, I would not recommend this to a friendRd75
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok system, not load enough. I don’t recommend for movie’s
No, I would not recommend this to a friendNot a good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it appears to be a good product. After a few days of use the bass begins to disconnect. a background sound is heard, nothing to do with what is seen on TV. I do not recommend it because for the price paid it is better to look for other options that are definitely worth it. Really don't buy it a lot of money for what it is
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please allow us to fix it. Reach out to us at 800-243-0000 so that we can do right by you! There may be some other issues causing your concern. We appreciate your honest feedback, It helps us to improve our products and services so this will not happen in the future. ~Tanisha
It's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to operate. Tried the app. Had to run an update to update its software
No, I would not recommend this to a friend- Cons mentioned:Remote control
Don't buy clearance display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds ok the remote doesn't work can't change sound settings
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. We're sorry to hear about the inconvenience you have experienced. We read from your feedback that you were having trouble with the product, so we’d like to help you out. Please get in touch with us on Facebook or Twitter using @LGUSSupport and we'll be happy to accommodate you. ^James.
sounds bar review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds bar does not seem to much improve the sound from the tv. It also seems very slow to turn on or connect to the tv after the tv turns on and sometime it does not turn on at all with the tv although we have correctly pushed the correct button on the remote.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Sound bars LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i except with the watts volume is to low and bass dies not has a great sound
No, I would not recommend this to a friendNot great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps turning on and off can’t figure out the problem
No, I would not recommend this to a friendMr Ak
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. It stopped working after 3 weeks. Called Best Buy, apparently after 2 weeks cannot return or exchange. I begged to make an exception. No resolution. Wasted 45 minutes on call with the technical GS at best buy, they couldn't resolve. Called LG, on the phone for an HOUR, troubleshooting, nothing worked, they advised to return to BB. Told them cannot. Now waiting for resolution under warranty. Will take weeks. Very unsatisfied
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
It will do
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was cheap so you get what you get. But the kid likes it.
I would recommend this to a friendSoundbar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed constantly disconnecting then all of a sudden won’t work
No, I would not recommend this to a friendExpensive Waste Of Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very weak soundbar. I'm not sure the subwoofer even works. No bass, just loud treble. Don't buy this.
No, I would not recommend this to a friendNot a good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really thought that this product was going to be louder, the sound bar really does not have any base sound, and the subwoofer it’s impossible to heard it, you have to touch it to feel the vibration, I believe it’s a waste of money, for this brand LG I was expecting much more
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer
Picture and sound don’t match.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very frustrated and disappointed with our tv watching since adding the sound bar. We have not been able to get the picture to sinc with the sound. The lips don’t match the sound. We’ve finally given up tying to fix it. We don’t know what more to do…..
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG-3.1 Soundbar Audio Distorted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio occasionally becomes distorted. Lasts about 1 to 2 minutes then corrects itself. Tried 3 different HDMI cables, various settings and linking it to the TV via BT. Past the return period.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you for reaching us. I understand that you have been experiencing occasional audio distortion with your LG S65Q. It lasts for about 1 to 2 minutes before correcting itself. Despite trying different HDMI cables, adjusting settings, and even connecting via Bluetooth to the TV, the issue still persists. Unfortunately, it seems that the return period has passed, which can be frustrating. I empathize with your situation and the inconvenience caused by this audio problem. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris