Customer Ratings & Reviews
- Model:
- S65Q
- SKU:
- 6498848
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the sound quality, ease of use, and strong bass of this 3.1 Channel Soundbar with Wireless Subwoofer and DTS Virtual:X. Many appreciate the straightforward setup and the soundbar's compatibility with various devices. While some users found the remote control and display could be improved, the positive feedback on sound quality and ease of use outweighs these minor drawbacks. The sleek design and reasonable price point are also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked better than the other one i had to bring back.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful sound fast shipping. All around nice purchase
I would recommend this to a friend - Pros mentioned:Sound quality
Best sound bar for LG tv’s….
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition to new 65’ LG oled tv. All good.
I would recommend this to a friend Spend a little more and get better.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not as good as some reviews make it out to be.If i could have listened before i purchased i would have purchased different unit.very easy to install works well with lg tv and cable box remote.
No, I would not recommend this to a friendGood value, lacking bass if put in a large room.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a basic setup. Serves is intended purpose, does not have great bass, but it's decent for a bedroom.
I would recommend this to a friendOk sound for ok price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. Would’ve been nice to have better sound, but wasn’t going to spend twice as much.
I would recommend this to a friendvery pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was happy to have found one as an open box in just about brand new condition. Only downfall was no remote for it but was able to utilize it with my TV remote
I would recommend this to a friend- Pros mentioned:Sound quality
questionable quality of the sub woofer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this LG 3.1 soundbar with WiFi sub woofer which I thought would pair well with my new LG smart TV. The sound quality was good and paired well with the TV however, after a year the sub woofer stopped working and I could not get it to connect again and the warranty had expired. I would not recommend purchasing this product for that reason.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Monty! We read your feedback, and we’re sorry our LG - 3.1 Channel Soundbar with Wireless Subwoofer and DTS Virtual:X didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance, please contact us at LG Customer Service, 800.243.0000. ~Rita
better than surround sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.still trying to refine the sound as not all programs are not the same
I would recommend this to a friend- Pros mentioned:Sound quality
Lemon Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar in 2022 and it had started intermittently losing sound and then coming back on after an hour of it being off. Eventually it completely lost sound. I had it warrantied through LG and got it “fixed”. Six months later it lost sound completely again and now is out of warranty and LG won’t fix it unless I pay $200 to repair it. Very unfortunate since it did sound great when it was working.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Katz. We're so grateful that you took the time to share your experience on the LG Soundbar (S65Q) model. We understand how frustrating it can be to experience such issues with a product, especially after having it warrantied and seemingly fixed. We apologize for any inconvenience caused by the recurrence of the problem and the associated repair costs. This certainly isn't the experience we want for our customers. We wanna help you out fixing this issue promptly, please visit this link: https://www.lg.com/us/support/help-library/device-has-no-audio-soundbar-sound-plate-home-theater-CT41000327-1422464978777. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Not my favorite
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is little too hard to use on Mediacom - would get Samsung sound bar next time
No, I would not recommend this to a friendUsed and no power cord.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it. Used had to return it because it didn’t come with the power cord.
No, I would not recommend this to a friendDanny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.7.5/10. Terrible instructions decent quality for the price you get what you pay for
No, I would not recommend this to a friend- Cons mentioned:Remote control
Linda
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAD TO RETURN IT. DEFECTIVE. LG sent us a second remote and still didn't work.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Linda. Thank you for sharing your experience with the LG Soundbar (S65Q) model. We apologize for the inconvenience you encountered with a defective unit and the additional remote not resolving the issue. We understand how frustrating this must have been for you. For basic troubleshooting, you may visit this link: https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273. If you find that the issue persists after following the provided instructions on the link, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
No the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We still need to turn the sound way up when watching movies.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for sharing your experience with us. I'm sorry to hear that you're experiencing difficulty hearing sound when watching movies on your device. As an LG representative, I understand how this can be frustrating and impact your viewing experience. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Returned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this LG soundbar on 2/14/23 and returned it on 2/15/23. I then purchased a JBL 5.1 soundbar which is so much better
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We really appreciate your honest review. Your feedback will help us maintain a fresh view on potential ways to refine our service and upcoming product developments. It will be shared with our product and marketing teams to meet your expectations moving forward. ^Danee
Subwoofer is dead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1.5 years subwoofer is dead. Before it died, many issues with staying connected and ways cutting in and out. Very disappointed in this product for the money that was paid.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with setting up an out of warranty repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
There are better ones out there for same $$
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt sound very good, doesnt connect when turning my lg tv on even after hours of troubleshooting and trying all of the different connection options.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Soundbar (S65Q) model. We understand that the sound quality and connectivity issues you encountered are disappointing, especially after investing time in troubleshooting and exploring different connection options. We aim to provide reliable, high-quality products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-tv-how-to-connect-a-sound-bar-or-receiver--20153207557627. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Subwoofer pairing issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked great for about 2 years but then the subwoofer stopped pairing with the Soundbar, essentially making the whole system useless. Internet searches revealed this seems to be a common complaint. Would not recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Engineering Defect With Subwoofer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The PCB in the subwoofer failed after less then 2 years. It turns out that this is a common issue.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer