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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1995 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,995 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge, it's spacious and perfect for the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Went Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy pre-order check list is a good way to insure to have enough space for the new refrigerator. The refrigerator works well. The delivery and installation went well too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! I have no further comment! So far it has been great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new fridge, wish it had another door shelf to store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Work great and great delivery experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! It is used in my garage and can get extremely cool on the highest setting. The fruit/produce bins work very well and can keep celery, onions etc fresher longer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. First one i had to actually buy and have not had any issues. Hoping to get the ice maker attachment to go with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was great, but the deliveries scratched the surface of the refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price. Works great and keeps food cold

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice Stainless Steel Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the LG refrigerator was made online. The old refrigerator was removed by the Geek Squad. They were on time and finished the installation in 20 minutes. The refrigerator is quiet and the lighting inside.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a good value. It was exactly what we wanted. Big enough for our use for 2 people. No frills like water or ice maker as we did not want that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lg refrigerator second try better than first one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    August 11th first lg refrig delivered but new braided water connection wasnt ordered by salesperson & drivers weren't allowed to use existing plastic tubing. They left refrig unplugged in kitchen & drove away. I plugged it in & pushed it in place without icemaker being installed. Found that doors wouldnt close completely unless pushed the last couple of inches. Contacted geek squad & notified them of issues. 8-11 delivery guys came & installed ice maker & braided hose that hadnt been ordered. Noted with them issues with doors not closing. 8-29 geek squad rep came for door issues & ordered new hinges. 9-17 rep came & installed new hinges but didnt fix issues. Ordered replacement refrig & icemaker. 10-7 new refrig delivered but drivers couldnt remove original icemaker to swap into replacement refrig, had to order new icemaker. 10-20 new icemaker delivered & installed. Working ok so far but best buy ordering & delivery system needs work. The geek squad rep who replaced the hinges was helpful but the delivery drivers were uninformed about what was supposed to be done beyond delivering the refrigerators.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, John. Thank you for sharing your detailed experience with the LG Refrigerator (LTCS20020S) model. We appreciate the time you took to outline the delivery and installation process, and we’re glad to hear your unit is now working properly.

      For the door closure issue you mentioned, it’s helpful to ensure the refrigerator is properly leveled. If the front of the unit is slightly higher than the back, the doors will naturally close more easily. You can adjust the leveling legs at the bottom of the unit by turning them clockwise to raise or counterclockwise to lower. This small adjustment can often improve door alignment and closure. For more information, visit https://www.youtube.com/watch?v=x9rfSiLLVus. If you’d like us to take a closer look or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator work perfectly well. Highly recommended for anyone out there. You won't regret it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG makes a decent fridge. We will see long-term ho

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid product. More spacious than I initially thought it would be. Getting delivery was a bit of a pain and ended up canceling the service and picked it up myself. The overall experience was good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to let you know that you have a gem in your company by the name of Valerie Jacobs. I have never had as many problems with a company as I have had with Best Buy after ordering a refrigerator from them. I could list every incident that has happened in the past 4 months since ordering the frig, but you probably know about them. I would have contacted consumer reports, the Federal Trade Commission, the BBB, the Consumer Protection Agency, and anyone else I could think of to report what had become ridiculous to me. It was Valerie Jacobs, because of her sweet disposition, her respect, her honesty, and her ability to deal with people, who kept me calm. (I was getting more and more angry each time an incident occurred.) Anyway, she is truly a gem and should be in a position with authority for that company.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exceptional! It has great sturdy glass shelves. It is nice size to fit in a kitchen spaces!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been great. There is plenty of room and everything fits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious and cold fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great fridge, keeps things cold with no issues. Might be a little too big for single person living but I’m okay with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean lines, has basic functions that I wanted, wanted white

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice has a lot of space and it’s cold food right away has many ways to fill up your food really recommend purchasing

    I would recommend this to a friend