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Customer reviews

Rating 4.6 out of 5 stars with 1995 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,995 reviews
  • Rated 5 out of 5 stars

    Quality Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived and functions as advertised. Good size freezer. Happy with the unit

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't love this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this one immediately. No matter how you configure the shelves you cannot get a single bottle to stand up in the freezer. And the fridge shelves are not great height options either.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Katie. Thank you for sharing your experience with the LG Refrigerator (LTCS20020S) model. We understand how important flexible shelf space is, especially when storing taller items like bottles.

      For future reference, this model features adjustable door bins and removable shelves, which can help create more vertical space. For example, removing one of the freezer shelves entirely may allow bottles to stand upright. You can find setup tips and troubleshooting steps here: https://www.lg.com/us/support/video-tutorials/shelf-adjustment-and-removal-refrigerator-CT10000021-20150262918546. If you'd like us to take a closer look or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee was very helpful. Item is pperfect for my kitchen & needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service appliance was in our budget customer service was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice basic fridge.stainless is better then just a color .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Cold Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with no frills. Should give years of trouble free service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went okay, good quality, good value fir the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a brand I would have chosen as first choice. Smaller than I anticipated. Although it appears to be of good quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and always happy to buy from bestBuy. Friendly staff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its too soon to tell. It has a weird odor but hopefully it will go away after time. One thing I do not like is that all the internal parts were plastic instead of glass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice appliance and came and nice shape easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very professional and helpful with everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice easy to use slow delivery bad driver that did bring it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to do a little cleanup of taping items. Door had to switched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service,Excellent Every friend like this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Caveat Emptor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit itself functions fine, however both the original unit and the one I currently have arrive severely damaged. I rejected the first unit as the damage was around the coils and compressor and I was not going to risk that. The second unit looks as tho it was dropped on the corner, and the only reason I was willing to accept it was the damage was essentially cosmetic. BB did offer a discount as a consolation, and I chose to accept because waiting another week and having to take more time off to be around for the delivery window was not an option. The delivery people were fantastic, I know it wasn't their fault, just be careful!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for taking the time to provide feedback. We're sorry to hear about the inconvenience you have experienced. We work continuously to improve the quality of our products and services that drive customer satisfaction. If you need more assistance with any LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we'll be happy to accommodate you. ^James. LG

  • Rated 4 out of 5 stars

    Mr Matt Uebelher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. The guys wete right on time fasr clean. Ok ty. Good job. Thanks again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, except would have liked a top drawer for cheese and cold cuts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommended for people when moving to new apartment for first time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frig review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, except no light in freezeralsobeing stainless mean visible prints

    I would recommend this to a friend