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Customer Ratings & Reviews

$749.99
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Customer reviews

Rating 4.6 out of 5 stars with 1995 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,995 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very spacious . I love how big the side door shelves are . It’s easier than having the juice and half n half in the door shelves than taking up so much room in/ on the main shelves . The veggies and fruit stay fresher in the designed drawers . Great refrerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good space for a compact appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Cools and freezes fine. Decent space too for a compact alliance. Much better than the unit I previously had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator plenty of room for all my items

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent fridge! It's spacious and runs very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look. Amazingly roomy. Runs quietly and well. A top notch refrigerator for the price. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Just got it but it seems just fine......but i like it already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent for my garage good size does not take me much space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG 20.2 cu ft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! It fits my space perfectly and looks really good. It has more storage space than I thought initially and it is more than enough for me and my wife. Also the delivery was a smooth process, the delivery guys called me when they were 20 mins out to give me a heads up. They were professional and didn’t scratch anything. Overall great decision going with best buy on this one!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Nice color fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice looking fridge that works well. I like the color and it isn't very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice refrigerator. It is nice upgrade for us to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works good. Used thermometer and got good steady temps all over fridge and freezer. Had nothing but issues with my old Samsung. I give this 4 stars because it is hard to see what is in fridge, and the shelves aren't great. One shelf I have sags just a little in the middle. While this is a value fridge, no reason they can't have a shelf that doesn't sag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Better Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is better than the one we had previously

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG REF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall but ice sounds alot it has great capacity overall

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good simple budget fridge option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple, good refrigerator for a decent price. We got this to be our garage refrigerator. I love LG appliances because they're reliable. For being a fairly small fridge, the storage is very reasonable. Arrived in good condition. We got the one without ice-maker, so just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Good and cheap refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good, sizable, and effective refrigerator for the right price, especially if you do monthly interest free payments with the Best Buy credit card.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice big fridge for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is pretty deep inside, The LED light inside give plenty of light, it's also very quite too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Works as expected so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been only a month. Refrigerator is a good size and works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and good looking. Stays clean easily with the finger print proof layer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Excellent service by the associates.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    A Nightmare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator quality very good, ice maker faulty, delivery, setup terrible. Had to return two Refrigerators (delivery damage and installation damage) and one faulty ice maker. One deliver didn't even remove refrigerator plastic/tape or plug it into outlet. One delivery cancelled one block from house because of slippery hill (told dispatcher of better route but delivery was cancelled anyway). The delay resulted in spoiled food and multiple cite prep/furniture movement. Representative promised to have someone call to reimburse us for food loss. No call received.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, James. Thank you for reaching out to us. We understand the importance of having your LG Refrigerator (LTCS20020S) model delivered and set up correctly, especially when dealing with repeated delivery and installation challenges.

      For the ice maker issue, one helpful step is to check that the water supply line is properly connected and the valve is fully open. You can also reset the ice maker by pressing and holding the Test/Reset button located on the ice maker until you hear a chime. This helps restart the cycle and can resolve faulty operation. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. If the issue continues after these steps, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy LG