Customer Ratings & Reviews
- Model:
- LTCS20020S
- SKU:
- 6360748
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.
This summary was generated by AI based on customer reviews.
Good fridge for our condo rental!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a fridge for our condo rental. Good quality and the option to add a ice maker if we want too.
I would recommend this to a friendVery good product!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product two years ago when the one I had before was not working properly. This product is working very well and has not given any problem since I bought it. Thanks
I would recommend this to a friendGeek Squad -- excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your 2 Geek squad men-- Alvin and Stephen-- were great. They explained the problem and took pictures of the area I called about. It was a pleasure.
I would recommend this to a friendBest Buy stands behind their products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the refrigerator and noticed a small dent on the side after I unpacked the unit. Best Buys replaced the original refrigerator, no questions asked.
I would recommend this to a friendMrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator. I have one small issue, the top freezer compartment is larger than previous fridge and because it’s larger, I have to bend over to see items on the top shelf primarily.
I would recommend this to a friend- Pros mentioned:Overall performance
Good price but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall for the price but Besy Buy added shipping charge while it should be for free with this price!
I would recommend this to a friend Great Purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this appliance March/2023 and so far its been easy to deep clean and no issues (knock on wood)
I would recommend this to a friendFRIG REVIEW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE LOVE THE FRIG BUT THERE WAS A MIX UP ON THE ORDER WE WANTED A FRIG WITH A ICE MAKER THE WEB SITE LEAD US TO THINK THAT THIS WAS WHAT WE WERE BUYING WE DID NOT FIND OUT UNTIL THE DAY IT CAME OUT THAT IT DID NOT HAVE A ICE MAKER.
I would recommend this to a friendVery nice quality refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several units of apartments. This refrigerator was purchased for one of those apartments. This is an inexpensive and convenient refrigerator. Compared to other companies' products, this is very nice quality product.
I would recommend this to a friendFridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge came in perfect condition and also very helpful mover who helped set it up !
I would recommend this to a friendNotquite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed, spent more money to upgrade to the LG and it makes a little more noise than what I was expecting
No, I would not recommend this to a friend- Cons mentioned:Ice maker
No more LG for ME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer doesnt freeze solid unless on the highest setting. The controls for both freezer and refrigerator are in a bad location, they get blocked by stored foods
No, I would not recommend this to a friend Not too shabby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for a few months. No complaints on functionality Its on the smaller size, perfect for 2 people. But we definitely find ourselves re-organizing to fit the pizza box Really prone to finger prints
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was delivered on time as promised schedule. Within memberships, Best Buy was able to delivery including setup with free of charge. Thank you so much!
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a nice refrigerator, just makes a sound like water is running thru it all the time.
I would recommend this to a friendRecommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. I do like it. Just wish I could have a bottom freezer which was not available on a short notice when current refrigerator died.
I would recommend this to a friendSpacious fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator has a lot of space inside also has veggie n fruit container at the bottom of the fridge labeled,,the door shelves are spacious for lots of food would recommend to family n friends
I would recommend this to a friendNo freezer light
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You would think a freezer light would be standard. Was surprised to find out it doesn’t come with one after I had purchased it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, EileenS. Thank you for sharing your experience with us. We understand that the LG 20.2 Cu. Ft. Top-Freezer Refrigerator didn't meet your expectations regarding the interior lighting features. We understand your inquiry about the design of the freezer compartment. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-stainless-steel/J7G56FP6GX
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
- Cons mentioned:Fingerprint resistance
It's not magnetic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge magnets don't stick to this thing, so Q.E.D. this is not a fridge. It's a shame, because it works pretty well, whatever it is. One thing that will stick to this fridge is fingerprints though. If you or anyone touches the front, it will be hard to clean and you won't have enough motivation to do often it and it'll look gross. I wish I could return it but I had to remove doors & wood panels to get it in my house... it's not worth it to go through that again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
LG refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works perfectly well but during delivery the fridge door got a little bent and I didn't want to go through the hassle of replacing it
I would recommend this to a friend