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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1995 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,995 reviews
  • Rated 4 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a basic fridge. No bells or whistles. Gets the job done. Ice crystals do form on items in the freezer. Not sure why.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should. No issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. The shelves are a little small on the inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator and freezer. It is a nice appliance and it was reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, on time delivery and hassle free in buying. The refrigerator is fantastic, and my wifr loved it so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Owings Mills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from LG best experience with staff knowledgeable quick to process my purchase picked it in store..keep the good work @ Owings Mills Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fir for our work kitchen at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG brand is synonymous with quality and this refrigerator is replacing the LG refrigerator we used for 15 years! Notable: Very good storage areas.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    It's a refrigerator. Nothing special.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a refrigerator. It is quiet enough. Nothing special about this refrigerator. I'm downrating because it is missing a bottom third door bin. I mean I would have found a use for even a smaller bin but LG decided to get rid of it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Delivery is not good, the fridge we like!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was okay, but the delivery was troublesome. The first time around, the delivery person said the fridge was hit on the back (??) therefore he would not suggest us to take the delivery. If it is banged up, why would you take it out from the warehouse for delivery on that day anyways? Then the next time, the fridge came in, but he did not switch the door, even though we paid for it. On the third time, it was all done, but I would give 1 star overall for the delivery experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ,...,,,...........................,,,,,,,,,,,...............................,,,,,.,lllllllllllllllllllllooooooopppppppppp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my Garage and we are loving it. It’s spacious and black color looks really nice with gray painted garage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WHAT DO YOU MEAN?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE IT BUT MISS A CHEESE DRAWER ON THE TOP SHELF.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 20.2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not gave it a 5 star because there is always room for improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with best buy, their products, their customer service and support. I am very satisfied with my refrigerator and the install crew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be sure of the measures for your space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had measures and still it could not go through the main door. Had to get out the main door for it to go through, but still good and complete fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless, can't wait for that crew to assist again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ralph, thank you for your in store assist. Delivery crew, thank you. The best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Refrigerator is just what we wanted. The insides are well lit and the shelves and bens are well made. We are very pleased with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator overall, but it is very very low to the floor. When you close the refrigerator door the freezer door pops open but shuts, That concerns me if it would ever stay open my food would be ruined

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! It’s a spare refrigerator for the garage. Just remember you will bend to get a good view in what is in it. No light in freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peezy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesman was friendly and knowledgeable. He helped me make the decision and set up delivery.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Okay refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still checking, so far is okay, but I lately find out the freezer kind of over freezing and I only put recommended temperature for 3

    I would recommend this to a friend