Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,649.99
Save $750
The comparable value is $2,399.99

Customer reviews

Rating 4.4 out of 5 stars with 303 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's size, overall performance, and capacity, noting it works well and offers ample space. The water dispenser, quiet operation, and design are also well-received. However, some customers have expressed concerns about its susceptibility to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 303 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love having water in the door

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great. Makes ice fast and water comes out cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge the only negative thing I can say about it is that the handles pull right off. They will slide back on it’s just annoying.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of space, a little noisy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Good space inside, lots of shelves. Freezer good too. Has a loud hummmm noise, but not too bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this appliance for its large ice-making capacity & filtered water. We've not been disappointed. It is, however not finger proof but we're enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love the extra room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a side-by-side and can't believe the extra room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful fridge we will love it just wanted to get here this review came before when I imagine it would be as awesome as it looked in the storm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge for the size!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great fridge! lots of utilization for the space of the whole thing. The ice on the bottom isn't bad at all and I thought it was going to be inconvenient not having the ice in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everything went just fine. Workers were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and service i would highly recommend people dealing with best buy in shamokin dam

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that the tall bottles like milk have to go in the door because the shelves aren’t spaced widely enough.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product width is completely FALSE!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely misleading. BestBuy specifies the width is 30 and when it show up its larger than a 32". I even double checked the model number and the website with the guys that delivered it. I've spoken to Bestbuy and they've done nothing to remedy the situation. I think i'll give the competitors a shot and hard earned dollar. Supper frustrating none the lease.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG

  • Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. installation was fast and clean. The delivery was excellent. The men were very polite and called before arriving.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst fridge I have ever had.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst fridge I have ever had. Poor plastic quality, bottom drawer broke before a year of use. Poor distribution design. Even when moving shelves around not good for tall items. Too deep, you cannot find things easily. Finger prints constantly left on stainless steel, even when cleaning with a special product. Difficult to clean, spills got in between the plastic-glass shelves, impossible to remove. Filter was changed, the light still prompts for a change.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Liliana. Thanks for sharing your experience with the LG Refrigerator (LFDS22520S) model. We appreciate your detailed feedback and understand how important it is for your appliance to be both durable and user-friendly.

      To reset the filter light after replacing the water filter, press and hold the "Filter" button on the control panel for 3 seconds until the light turns off. This ensures the system recognizes the new filter and clears the prompt. For cleaning between the plastic-glass shelves, carefully remove the shelf and separate the glass from the frame if possible. Warm soapy water and a soft cloth can help loosen residue without damaging the materials. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-cleaning-exterior-stains-and-residue--20154714975288. If you’d like us to take a closer look or explore replacement parts for the drawer, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge and freezer work fine. I like the ice machine being in the freezer as it creates less condensation issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top class service! Great prices!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What FABULOUS PEOPLE! Thanks y’all for not once but twice delivering a great fridge to us!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great for small area

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is loud when dropping ice and refilling water for ice. Good for kitchen with small area.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette LG

  • Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days in and working as expected. Water needs to run for a while to get full pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good condition. looks like brand new. very good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    lg refidgerator

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size fits perfect, but the biggest disappointment.. I only had it for 2 years 3months and it stop working, now trying to get a tech to come out to look at the problem to fix is being impossible.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Crystal. Thank you for sharing your experience with the LG Refrigerator (LFDS22520S) model. We’re glad to hear that the size fits your space perfectly, but understand your concern about facing issues so soon after purchase. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. If you haven't already, try contacting LG customer service directly for assistance in scheduling a repair, as they may have options to expedite the process.

      If you need further help or have any questions, please send us a private message on social media @LGUSSupport. We're here to support you. ^Juvy LG

  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than what I expected. The only thing that I don't like is that the first freezer tray comes out half way.

    I would recommend this to a friend