Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,649.99
Save $750
The comparable value is $2,399.99

Customer reviews

Rating 4.4 out of 5 stars with 303 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's size, overall performance, and capacity, noting it works well and offers ample space. The water dispenser, quiet operation, and design are also well-received. However, some customers have expressed concerns about its susceptibility to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 303 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Did not realize it did not have ice from the door,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is smaller cf than my GE, but for some reason it seems to hold quite an bit. The freezer has quite a bit of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and products that are available and many choices of quality merchandise

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Loved it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge more that anything else. It is so easy to use. Now I can put more food in my fridge without worrying about not having enough space. The defreezer is more deeper that I now have more food to be saved.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 30 months. Best one. Buy itvvvvvvvvggffddddghjjbbbvvggffg

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke Down in One Month

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit broke down after 4 weeks, and everything defrosted in the freezer and was ruined. I spent a very long time on hold with The Geek Squad to get a repairman out, only to be told that I had to schedule that with LG directly. I spent 45 minutes with LG, and couldn't get a repairman out for 5 days. I went ahead and set up a replacement fridge, but of course, it can't be delivered for another 4 weeks! This should not happen with a brand new refridgerator !

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No ice dispenser.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize it didn’t have an ice dispenser, it only has an icemaker. Outside of that it’s a great refrigerator so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quality Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the new refrigerator. Unit fit very well into space provided. Still working on right temps for each storage area. Good choice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO much better than my old fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fridge for a week now. This LG replaces a larger Cu.Ft. Whirlpool that had a top freezer. The Whirlpool never kept consistent temperature, everything on the bottom shelf would freeze, only the middle shelf was the correct temp. I have used my fridge thermometer in the new LG and the temp is consistent on every shelf. Not only that, but even though this refrigerator is smaller, it holds more! I do wish that one of the shelves would slide back to allow for taller items to be placed in the space, but we're making it work. This is the one thing LG needs to improve, wine and milk storage is important!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Roomier and quiet!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet refrigerator. Internal space bigger than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent product… I am pleased with the features, how will the storage compartments for fruit and vegetables work efficiently with a new product. Also to mention water taste great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a year having it, i'm so happy with my LG refrigerator. it is really good for condo. it also works great. i love LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best to see the product in person before buying

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, So good. The water dispenser in the door is basically flush with the skin of the door. You can not set your glass on a shelf to fill it. This was a disappointment. A pitfall of shopping online. Really my fault for not seeing the product in person.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lg fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for three years for a refrigerator that fits in the space. Perfect fit that was the biggest problem I was very happy to see an icemaker I didn’t realize came with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great roomy fridge and freezer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. The only thing I would like to be better is the flow of water. It’s quite slow. Other than that it is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turns itself off constantly

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator one year and 10 months ago. Now it turns off and goes warm constantly. It can be restarted but it still does this constantly, spoiling the food. I had an expensive repair done. He said it was the relay. He said he fixed it but it is still going out constantly. This a huge hassle and an irritation.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding your LG 21.8 Cu. Ft. French Door Refrigerator turning off. Since you mentioned the unit continues to go warm after a repair, we recommend ensuring the vents inside the cabin are not blocked by food items to allow for proper airflow. We would like to investigate this further and assist you with a more permanent resolution.
      https://www.bestbuy.com/product/lg-21-8-cu-ft-french-door-refrigerator-with-external-water-dispenser-stainless-steel/J7G56FY52F
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New appliance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. Very bright. Freezer big enough. Great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In Houston

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but. Installation was speedy and effective. Nice refrigerator. French doors are impressive. Good bu

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    best refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this frig so much space I love inside and freezer on bottom just perfect and best buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big Little Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I have limited space and this thing is amazingly large for the small area it fits in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stylish

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Needed a larger refrigerator and knew that a L.G. Has a 5 star rating. Had one in my other home which was sold. Definitely wanted to stay with LG.

    I would recommend this to a friend