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Customer Ratings & Reviews

$1,649.99
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Customer reviews

Rating 4.4 out of 5 stars with 303 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's size, overall performance, and capacity, noting it works well and offers ample space. The water dispenser, quiet operation, and design are also well-received. However, some customers have expressed concerns about its susceptibility to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 303 reviews
  • Rated 4 out of 5 stars

    Like overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the refrigerator is made and the room inside. Only minor complaint is the loud noise it makes sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Refrigerator is good but, lacks features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator over the internet. I did not speak to anyone in regards to the purchase. I am happy with the overall appearance and performance. MY disappointment was when the refrigerator was delivered, it only dispenses water through the door. NO ICE IN THE DOOR. I am heartbroken I made a purchase and did not receive all of the features I had entered into the columns. So, now I live with a product that did not fulfill all of my requests.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it feels on the cheap side. I do not like the top of the refrigerator, where a good part of it you can't use. It doesn't show in the pictures. It should be even or close to being flat, not cockeyed. . I do not like that I can't use my magnets on the front.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, OlgaK. Thanks for reaching out. Your feedback is considered for our continuous improvement. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great. Fits in location perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Third Time is the Charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing new family member is relatively quiet unless we trigger the open door alarm. Love the internal ice dispenser. Interesting changing shelf configurations for tall items.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed!! The refrigerator after being installed did not cool properly and was told that I needed to reach out to LG to have it fixed. after several weeks and still not fixed we are waiting for a new compressor, the repair man said that some one had worked on it already and I was not told about this issue. Thought I was buying a working refrigerator and that it had just cosmetic issues.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Craig. Thank you for reaching out. We understand the importance of having your LG Refrigerator (LFDS22520S) model cooling properly from the moment it’s installed. One helpful step you can try while waiting for the compressor replacement is confirming that the temperature settings are at their default levels (37°F for the refrigerator and 0°F for the freezer). This helps the system stabilize as much as possible and ensures the unit isn’t working harder than it should. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. We’d like to take a closer look at your situation. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy LG

  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Works well, no problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this over a month and we've had no problems. Ice maker in freezer creates plenty of ice and the water dispenser is working fine. We are very happy with this!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good product and looked very nice. Freezer is kind of small, but fridge had very nice capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful finish on my new LG 3 door refrigerator. LED lighting within, and very modern feel to a necessary home appliance. You will like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than we wanted, the sales person told me it would be the perfect fit. We could’ve gotten a bigger size and after being hooked up and waiting for the icemaker to freeze the ice, the icemaker did not work and we had to wait a week to get it fixed

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, ShaneO. Thank you for sharing your experience with us regarding your LG - 21.8 Cu. Ft. French Door Refrigerator with External Water Dispenser - Stainless Steel. We understand that this unit didn't meet your expectations, and we understand your inquiry regarding the size and the ice maker performance. To ensure your ice maker functions correctly moving forward, we recommend checking that the water line is fully connected and that the freezer temperature is set at or below 0°F (-18°C).
      https://www.bestbuy.com/product/lg-21-8-cu-ft-french-door-refrigerator-with-external-water-dispenser-stainless-steel/J7G56FY52F
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete upgrade. Very easy changing the water filter... that’s huge as we use it often

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolute love this fridge/freezer. It has so much more room than I thought it would have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this refrigerator except the minimal storage for gallon jugs. There is one shelf on each door which accommodates tall pitchers and jugs. If I have more than 4, they have to lie down or I must remove a shelf. I do wish that it was fingerprint resistant. Otherwise, this fits our family of 4 just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our LG fridge, it’s one of the few we could find a freezer drawer that fit our space. Lots of space!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. Water dispenser on the door is awesome, ice works like a charm. LED lights are a nice touch, the night light on the door is a bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fit's my space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything works well. Seems a bit small even for a single person. However it works if you have tight spaces

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks good and working as it should. Gets cold run quiet beeps when left open. Bright lights. I haven’t used th

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product--very happy with it including design, storage, and ease of operation

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not owned the refrigerator for long, but we are very pleased with our purchase. it is quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the professional install of our product. just got it today and surprised as to how quiet it is when I have read other reviews talking about how loud it is. hope it continues to impress.

    I would recommend this to a friend