Customer Ratings & Reviews
- Model:
- LRGN6323Z
- SKU:
- 6633131
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Solid buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this unit, it has cast iron grates and griddle not spray painted aluminum. It's only been a week but so far so good.
I would recommend this to a friendLG-6.3 Cu. Ft. Freestanding Gas True Convection Sm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove top and oven is difficult to clean. Bake and Roast Convection doesn't seem to go above 325°F
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, MicheleD. Thank you for sharing your experience with us. We understand your inquiry regarding the cleaning process and the Convection temperature settings on your LG 6.3 Cu. Ft. Freestanding Gas True Convection Smart Range (LRGL5823S). Your feedback is important, and we want to ensure your cooking experience is efficient. To help with the temperature concern, please check if the "Convection Auto Conversion" feature is enabled in your settings, as this automatically reduces the set temperature by 25°F to account for the efficiency of convection cooking.
https://www.bestbuy.com/product/lg-6-3-cu-ft-freestanding-gas-true-convection-smart-range-with-easyclean-air-fry-and-ultraheat-20k-burner-stainless-steel/J7G5658LQ3
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Upgraded Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this oven. Use the air fryer and chicken came out perfect. Used the Remote start and works great.
I would recommend this to a friendRange
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product and excellent sales service. We well be back.
I would recommend this to a friendThis was a best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Best Buy. I love it especially the WiFi and the knobs which has a knob to lock which prevents accidentally turning it on. The inside color is awesome
I would recommend this to a friendGas stove available at store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was only store to have this gas stove. Grateful they have supplies at the store not just online picture. Was able to pick up stove within a few days.
I would recommend this to a friendLG Stove Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with purchase. Great looking stove with alot of features. Easy set-up of all features. Purchase went smoothly & delivery was great!
I would recommend this to a friendNew Gas Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new gas range! So much more efficient than the one we owned that was just 5 years old
I would recommend this to a friendMiss. Honey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so satisfied with this range , the oven is powerfull
I would recommend this to a friendNot here yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for the gas convention range, but I think it’s going to be a good purchase.
I would recommend this to a friendGood purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best oven quality is better then we expected would reccomend
I would recommend this to a friendLG stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kid friendly and has WiFi ability. I feel safer with this stove in my home with my kids.
I would recommend this to a friendNew stove!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get price this on this stove! We can’t wait until this is delivered.
I would recommend this to a friendLG failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this LG stove for a kitchen renovation. Item was installed after LP conversion. ;Stove top worked but the oven would shut off with error code F9 meaning there was no gas. shocker top was still working. After five attempts to rebuild it was exchange for a new one. The second one also was a complete failure. LG needs to go back to the drawing bpoard and fix the situation. the second stove did the exact same this with the oven but now the top did not work either. refused the item and requested a refund.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gary. Thank you for taking the time to share what happened with your LG Range (LRGN6323Z) model. We understand the importance of having a range that performs reliably after an LP conversion, especially when it’s part of a kitchen renovation. One helpful step you can try—if you ever work with this model again—is confirming that the LP conversion kit and regulator were fully adjusted on both the cooktop and oven sections. Even a small misalignment in the regulator or orifice settings can cause the oven to lose flame detection while the top burners still operate. For more guidance, visit https://www.lg.com/us/support/product/lg-LRGN6323Z.BBDELGA. We’d like to review your experience in detail and assist you directly. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help move things forward. ^Juvy
Great oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color of the inside, very nice calming blue
I would recommend this to a friendLG range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to reorder another stove as the first one had a inoperative oven, air fryer and convection oven. best Buy promptly reordered another without any questions asked, waived all delivery charges and even picked up my original GE oven at no cost. The new stove works very well, preheats very fast and oven cooks evenly. would give 5 stars if LG had better quality control.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, DonaldK. Thank you for sharing your experience with us. We understand your inquiry regarding the initial quality of your LG - 6.3 Cu. Ft. Freestanding Gas True Convection Smart Range. We are pleased to hear that your replacement unit is preheating quickly and cooking evenly. Your feedback is important, and we appreciate your patience.
https://www.bestbuy.com/product/lg-6-3-cu-ft-freestanding-gas-true-convection-smart-range-with-easyclean-air-fry-and-ultraheat-20k-burner-stainless-steel/J7G5658LQ3
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Bad customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever. I was greatly inconvenienced and i constantly reached out to them since their management failed to reach out to me on multiple occasions. Customer service mostly provided me with false information. Instore employee was creepy and overly fixated on females. I will not shop at best buy again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Arturo. Thank you for reaching out to us about the LG Range (LRGN6323Z) model. We understand the importance of receiving clear, accurate communication and feeling comfortable throughout your entire service and purchase journey. Once you have your unit at home, one helpful step you can try is performing a power reset by unplugging the range for 30 seconds and plugging it back in. This can help the electronic controls initialize correctly. For more additional guidance, visit https://www.lg.com/us/support/product/lg-LRGN6323Z.BBDELGA. We’d like to learn more about your experience and assist you further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your full name, contact information, and any additional details you’d like us to review. ^Juvy
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied! The purchase in the store was great. The scheduling of the installation and haul away was a nightmare. Rescheduled 4 times. When the installer came ( did a fabulous job), he could not haul the old stove away. Not on the work order!! And no room. I paid for it and it is sitting in my driveway for over a week! No one will call me back when I am even able to leave a message! Come on Best Buy - DO BETTER
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Lori. Thank you for sharing your experience with us. We understand your inquiry regarding the delivery and haul-away process for your LRGN6323Y range. We appreciate you bringing these concerns to our attention. For further assistance and to explore possible solutions for any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.bestbuy.com/product/lg-6-3-cu-ft-freestanding-gas-true-convection-smart-range-with-easyclean-air-fry-and-ultraheat-20k-burner-stainless-steel/J7G5658LQ3
We appreciate your patience. —Renzo
Best Buy once again disappoints! Surprise Surprise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My rating is about Best Buy not this product. I WOULD NOT know hownit works cause yet again Best Buy has messed up delivery and installation. I first completed my purchase in the end of June. It is not July and my delivery has been rescheduled 2 times and yet again I get a call last night about them. CANCELING my delivery for today and rescheduling it for now the 25th. SMH no one at Best Buy actually cares best no one is held accountable for how they mess up their orders and waste customer time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, KenO. Thank you for sharing your experience with us. We understand your inquiry regarding the repeated delays in delivery and installation of your LRGN6323Y range. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-6-3-cu-ft-freestanding-gas-true-convection-smart-range-with-easyclean-air-fry-and-ultraheat-20k-burner-stainless-steel/6623706.p?skuId=6623706
We appreciate your patience. —Renzo
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove, but oven fail at the third time when I turn on
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, David. Thank you for sharing your experience with your LG Range (LRGN6325X) model. We appreciate the details you’ve provided, and understand how important it is for your oven to work reliably.
For this model, one helpful step is to perform a power reset by turning off the circuit breaker for about 5 minutes, then restoring power. This can sometimes clear control board issues that prevent the oven from heating. Additionally, make sure the gas supply valve is fully open and that the range is connected to a dedicated electrical line. For more information, visit https://www.lg.com/us/support/help-library/lg-electric-range-gas-range-power-issues--1430141359009. If the oven continues to fail after these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy