Customer Ratings & Reviews
- Model:
- CBIH3013BE
- SKU:
- 6574919
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the 30" Built-in Electric Induction Smart Cooktop highly, particularly praising its ease of use and outstanding overall performance. The cooktop's design, noted for its lack of knobs, contributes to a clean and modern aesthetic. Overall, users seem very satisfied with this appliance.
This summary was generated by AI based on customer reviews.
Don't trust the BestBuy specs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dimensions in the specs are 21 x 28.5 and Best Buy lists the cutout size as 28 x 28 inches. Also BestBuy lists it as 120v. The LG site has different specs and I think I'll use their specs so I don't have a 7-inch gap in my countertop.
I would recommend this to a friendLG Induction Cooktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for an induction Cooktop and found a perfect fit!
I would recommend this to a friendWhy no buttons? Save costs?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controls are not convenient at all. It takes too long and too many steps to adjust settings.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Alan. Thank you for reaching out to us. We understand the importance of having controls that feel intuitive and efficient to use, especially on your LG Cooktop (CBIH3013BE) model.
To help streamline operations, one step you can try is using the Preset Cooking Modes within the control panel. These modes reduce the number of manual adjustments needed by automatically applying commonly used settings, which can make everyday use quicker and more convenient. For more guidance, visit https://www.youtube.com/watch?v=IQfgh5_6bEo and https://www.lg.com/us/support/product/lg-CBIH3013BE.BBKELNA. We want to learn more so we can assist you further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your details, and our team will be ready to help. ^Juvy
Terrible installation service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After my LG 30 inch stove top was installed. The installers informed me that all 30 inch models are a problem. If we want them to fix it it will cost another $200. Best Buy does not cover proper installation. Beware!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, VincentD. Thank you for sharing your experience with us. We understand your inquiry regarding the installation service. We recommend contacting BestBuy's customer service directly to address the issue, as installation services and costs are handled by them. They should be able to assist in resolving the situation with the installers and provide the necessary support.
https://www.bestbuy.com/site/lg-30-built-in-electric-induction-smart-cooktop-with-4-elements-and-ultraheat-4-3kw-power-element-black-ceramic/6574919.p?skuId=6574919
If you need any further assistance related to your LG CBIH3013BE Induction Cooktop or have any other questions, please feel free to send us a private message on Social Media @LGUSSupport. Our team is here to help with any inquiries you may have.
We appreciate your patience and look forward to assisting you further.
—Renzo