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Customer Ratings & Reviews

$749.99
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The comparable value is $1,149.99

Customer reviews

Rating 4.3 out of 5 stars with 69 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers praise the 30" Built-In Gas Cooktop with 5 Burners and EasyClean for its overall performance and ease of use. Many customers highlight the cooktop's appealing design and functionality. Several customers mention that the cooktop looks great.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-69 of 69 reviews
  • Rated 5 out of 5 stars

    LG cooktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice built in and much beautiful other supplies in our kitchen. Very easy to use and to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best services ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arturo was great he went above and beyond. Best buy have been grest to me and my family. Thank yiu so much!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Cooktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice product and beautiful product very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my new cooktop, and I’m having a so much fun cooking for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this Cooktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and elegant design..perfect for cooking..recommend yo everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product delivery time horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove top is great, but delivery took 6 weeks and was far too long.

    I would recommend this to a friend
  • Pros mentioned:
    Cooktop

    Rated 5 out of 5 stars

    LG Cooktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cooktop and great experience in purchasing at the store and installation!

    I would recommend this to a friend
  • Pros mentioned:
    Cooktop

    Rated 5 out of 5 stars

    Great wall oven cooktop combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cooktop. A great improvement over the predecessors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stove Top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was defective When Installers left we had ba Gas leak and the situation was not handled right

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Peter. Thank you for reaching out about your LG Cooktop (CBGJ3023S) model. We understand the importance of having a safe and reliable installation experience, especially when dealing with a gas appliance.

      One helpful step you can try is ensuring the gas shutoff valve to the unit is fully closed until a qualified technician can inspect the connection. This helps prevent any additional leakage while you wait for service. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 for potential solutions. We’d be glad to take a closer look and assist you directly. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can continue helping you. ^Juvy LG