Customer Ratings & Reviews
- Model:
- 32LK610B
- SKU:
- 6229541
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, color, price, easy setup, smart TV features, design, and sound of the 32" Class - LED - 720p - Smart - HDTV. They particularly appreciate the outstanding colors and clarity, as well as the great price point. The smart TV features are also a hit, with customers enjoying the convenience of accessing streaming services and apps.
This summary was generated by AI based on customer reviews.
Not a great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really like it couldn’t get the WiFi on it can download some apps
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble keeping your TV connected via WiFi. You can troubleshoot issues with wireless connectivity from the following help article: https://www.lg.com/us/support/product-help/CT10000018-1426626051711-network-connection-issues If you need further assistance, please contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Not happy with product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a LG fan but this TV is dark and dull. I went in to brighten it up but still not happy with it. Sharpness, contrast and other options didn’t help ether. Because my tv was set up passed the 14 day return policy it can’t be returned. I am very disappointed that Best Buy would not take it back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Shelby, thank you for the feedback! I hate to hear you were not satisfied with your television. If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Ok, poor pic qc.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to see screen. Can't see in light areas. Well not recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you are having issues with your television quality I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH
Not too smart of a tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG tv didn't interface with xfinity. I was very disappointed because it seemed to be a good deal. I did return it and got a Sharp Roku smart tv, read that review next to see why not to buy a low priced TV
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Greg, thank you for your feedback. I hate to see that you were not satisfied with your purchase resulting in returning the television. I can understand how frustrating this may be for you. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Good TV but Wifi drops EVERY TIME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid TV, but the only, MAJOR downside is that the wifi loses connection EVERY TIME after the TV is turned on. This is a fundamental problem for a purported "smart TV." LG - how will you fix this?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, thank you for taking the time to write a review on the television you purchased. It is great to hear that you are satisfied with the television overall besides it dropping your WiFi connection. I can understand how frustrating this may be for you and I would be happy to help. If you will, click the link pasted below for some helpful troubleshooting steps https://www.lg.com/us/support/product-help/CT10000018-1426626051711-network-connection-issues or feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Brought it back
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very unhappy with this TV. Although the picture was OK the sound quality was tinny. It also dropped the Internet connection often. We returned it within a week.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you were unhappy with the sound of your TV and returned the unit. This unit has a Speaker Output of 10 watts and features DTS-HD. We hope you continue to allow us to provide for your home entertainment needs. If you ever have any questions please don't hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ ^CP
Bad quality picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice looking tv with a lot of features. But the tv screen picture is bad to dark. Even when correcting the tv menu setting picture quality.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback . Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 should you need any assistance. ^MC
Not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t keep WiFi, it was very disappointing. However I did like the white color
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble keeping your TV connected via WiFi. You can troubleshoot issues with wireless connectivity from the following help article: https://www.lg.com/us/support/product-help/CT10000018-1426626051711-network-connection-issues If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, poor picture, returned since TV did not work in less than a week.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize you are experiencing this problem with your TV. We have a help library full of content that can help with this issue. To help improve your picture quality please refer to: http://www.lg.com/us/support/product-help/CT10000018-20150350133130-poor-picture-quality You can also reach out to us on facebook at @LGUSA or on twitter at @LGUSSupport. ^CP
Worst TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning it tomorrow. Had it for 3 weeks and the WiFi won’t stay connected.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that the WiFi on your Television was not working. I would love to look into your case and help you find a solution. If we can do anything to assist , please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
- Pros mentioned:Picture quality
Nice TV for a bedroom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to replace the one in the bedroom really nice TV speakers sound good works really good with cable no problem so far had it for about three weeks
I would recommend this to a friend - Pros mentioned:Price
Great tv and great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that the tv is functional and reasonably accurate priced thanks
I would recommend this to a friend Excellent value TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV to put in our son's room so we wouldn't have to watch him play Fortnite all the time! For the price, you can't really ask for much better quality! Would have been better at 1080p or 4K, but the 13 year old won't notice the difference!!
I would recommend this to a friend- Pros mentioned:Picture quality
Nice picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well it has a nice picture and the white case is great for a kitchen. However it does not have a headphone jack. Even the TCL or insignia has one for less money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, thank you for your feedback! If there is anything we can assist you with, please contact us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
No IPS technology
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV because it was beautiful, BUT after setting it up I noticed that when I walked slightly to the side of the TV, the picture became distorted, couldn't tell what was on the screen. So, the picture is only good IF you sit or stand right in front of it, not off to the side at all. I wanted to watch TV while in the kitchen, but could not. Had to return it. The missing technology is called "in plane switching," IPS, which keeps the picture together, stays normal looking, no matter your viewing angle. ALL MANUFACTURERS SHOULD USE THIS TECHNOLOGY. And it's difficult to determine if any TV has this technology. Check the specs to see if it's in there. I bought a Vizio 32f-F1, which has this technology...178 degree viewing angle. A MUST have.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see the 32LK610B did not meet your expectation. We hope you continue to allow us to provide for your home entertainment needs. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
- Pros mentioned:Picture quality
Not Smart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After several days of tinkering around, I got a picture that was not too dark. I put my WiFI password in several times a day and it dumps out and can not find my router that is all of eight feet away in the next bedroom, and gave up. Same problem with NetFlix. I have been running networks for 20 years and this does not work..... BTW I purchased a 55' Hisense about 18 mo ago and am extremely pleased with that off-brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you are having so many issues with connectivity on your television! I would love to look into your case and help you find a solution. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Broken Already
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this television for maybe a month to two months. Came home tonight and noticed the TV was turning on and off by itself. I tried unplugging it I tried manually using the button on the television, the remote, and nothing. Sadly I’ve actually had this happen to me with another LG television. Of course it’s too long now to return it to Best Buy so I’m left with dealing with LG.I was really hoping this TV would work out and that may be the last LG I had was a fluke. This seems to be an inherent problem with LG. I don’t think I’ll ever buy another LG again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Ali, thank you for reaching out. I am sorry to hear you experienced these issues with your television. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
DONT BE FOOLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG televisions are NOT made to last. They stop working as soon as the warranty runs out. I think LG knows this and that's why it's usually priced lower than many other televisions. I'm starting to think all these positive reviews are from people that have owned the tv for under 1 year or most of these are from LG employees.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble with your TV. We would be happy to look into the issue you are experiencing. If you have not already, please reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can help you with this. ^CP