Customer Ratings & Reviews
- Model:
- 32LM620BPUA
- SKU:
- 6334010
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 32" Class LED HD Smart webOS TV's picture quality, easy setup, color, and price. They appreciate the good picture and sound quality, user-friendly setup process, attractive white color, and affordability, especially during sales. However, some customers have concerns about the remote control's user-friendliness, connectivity issues, durability, and limited app support due to the WebOS operating system.
This summary was generated by AI based on customer reviews.
Ok TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to continually put your internet code in. It’s very frustrating. I want to return the TV. Otherwise ok tv for the price.
No, I would not recommend this to a friendJust a TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not noticed anything special about this television to make me say anything good or bad about it. The product came on time from Best Buy and it was what I expected.
No, I would not recommend this to a friendMany features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It feels like it’s more than a tv and there’s features that I have not been able to use. The extra features seem a bit complex and it’s going to take a while to figure it out
No, I would not recommend this to a friendYou get what you pay for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and it was a cheap price and for good reason. craftsman ship is poor, picture has a crescent moon shadow due to poor quality craftsmanship. don't buy this on line, only at a store where you can take it back since you probably will have too. Remember you get what you pay for and there are more expensive and much, much better quality flat screens out there. Vince Avenatti
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.We apologize for any inconvenience this caused. ^Venette
Tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average tv very good smart apps the ones you want could be more if just need tv got bad kids this is for y'all and everyone else who got money to buy
I would recommend this to a friendSo So
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the TCL this replaced, but time consuming to navigate apps and online. Browser installed does not support many sites I use.
No, I would not recommend this to a friend2.4 GHz is not what you want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice looking unit, but the 2.4 GHz frequency is a bit ridiculous with 5 being much more standard now. If you have an Eero router, you can temporarily pause the 5 ghz and allow the TV to connect to 2.4 Ghz. We are still experiencing issues with this so will call Geek Squad. I wish I had thought about this detail before I purchased it, but I only realized the issue after the return date. So it's an irksome weird tech decision by LG, but here we are.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
DELIVERY IS NOT GOOD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was frustrating... it took a week from the promised date of delivery. Will not be ordering anymore and I do not recommend to anybody.
No, I would not recommend this to a friendLG TV REVIEW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very clear picture and some details on streamed apps are in colour and some are not. Would return if I could.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 32 inch LG smart TV my 3rd LG. This is the most difficult TV I have ever owned it is not user friendly, not compatible with ROKU as all the others are, and I am still trying to figure out how to add streaming channels. I would never recommend another LG if this is the direction the TV s are moving.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not a great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no way to turn it off or on and no way to adjust volume except with the remote
No, I would not recommend this to a friendHorrible exchange policy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a tv as a present for my son for when he goes to college and when we finally open it the tv was completely damaged. The tv sat there because it was a gift. So we never opened it. And since we finally opened it a month after it arrived BESTBUY won't exchange the product. So now I have to buy a new tv when the tv I purchased was damaged during delivery. I plan on never doing business with BESTBUY again. I will be canceling my BESTBUY credit card and rather do business elsewhere if this is how they treat their customers. This is unbelievable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged.Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.Please follow up with BestBuy to have this resolved.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to reboot once since purchase but was worth the money I spent.
I would recommend this to a friend- Cons mentioned:Compatibility
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. No good... very sad about this TV. the LG app store doesn't have a lot of newer tv apps. couldn't watch Xfinity or peacock. Really sad that LG tries to promote that its compatible but after weeks of trouble shooting with LG and the respective apps, could never get solution.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Set up not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad monitor but controls on the back of monitor are a pain in the neck, and I thought the black would be better.
No, I would not recommend this to a friendlg price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price ok but tv pixelates a lot and the print on cc and other features is VERY small.. too small to read from 10 ft.
I would recommend this to a friendno LG TV channel app
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have other LG TV that have the LG TV channel app I wish this TV had it that is the reason I bought it
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Strange
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large and weirdly shaped all white is nice though
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good t.v for the price. purchased for an extra room in the house, so it doesn't get much use
I would recommend this to a friendToo small
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small for the room I needed it in. I love my LG's, but size does matter when it comes to TV's.
I would recommend this to a friend