Customer Ratings & Reviews
- Model:
- 32LM620BPUA
- SKU:
- 6334010
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 32" Class LED HD Smart webOS TV's picture quality, easy setup, color, and price. They appreciate the good picture and sound quality, user-friendly setup process, attractive white color, and affordability, especially during sales. However, some customers have concerns about the remote control's user-friendliness, connectivity issues, durability, and limited app support due to the WebOS operating system.
This summary was generated by AI based on customer reviews.
Overall the picture is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lucky it was easy to install as really no instructions came with it. Bought a 2 yr warranty yet to see it
I would recommend this to a friendAlright
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost was a lil high. But it was better to pay a tiny bit more for this then the other brands.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The us cool I really don't use it .it for my living room I'm cool with it.
I would recommend this to a friendBudget tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged this for a Samsung, at a higher cost. After 3 hours trying to connect to Google Home, it just wasn't worth the hassle. And the Lenova website registration is maddening. It may be a good item for those on a budget, or with more patience. Samsung up and running in 20 min, but $250.00 more. No regrets.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Simple, does what it was bought to do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing bad at all. Nothing special. Good value.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
LG "Smart" TV - is NOT Smart!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this LG, because our older one was good. Unlike that one, this claims to be "Smart." But it is Not Smart, not when it deletes some at certain times of the day! That is Dumb. And I don't want to have to "re-tune" channels & "select MY favorite ones" every day of the week. That's also DUMB. So I wish Best Buy had the older LG available to buy, cause this one is a Waste of $$$.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
32 WebOS TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price! A little slow on response. Not as many apps as other brands.
No, I would not recommend this to a friendGood tv for price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little tv. We have in bathroom. Don’t like LGs info tracking required agreements.
I would recommend this to a friendNot so smart
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt like the apps....very slow. I could not log in to the Netflix app.
No, I would not recommend this to a friendFail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love LG products. And I love that this TV was white. And it’s a decent TV. But the interface is really clumsy. Plus you cannot add stations. You cannot watch Apple TV on this television. I am used to the interface of my Roku and therefore I hated everything about how this TV operated. Most importantly there are limitations to what stations, apps, whatever you wanna call it you can add. I returned it and exchanged it forA TV that I love. I will also add that the customer service that I received at Best Buy was above and beyond my expectations everybody there was extremely nice, extremely knowledgeable and extremely helpful. A+ plus
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Orvie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was fine, but the downloading of apps was tedious at best..ex. They didn’t have available the app for ESPN+....rep for LG stated she would forward my request ( usually the 1st to nowhere). Best Buy was great, I exchanged the LG for TCL with Roku support system, which is great!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. I will forward the request for assistance to our development team. You can check our list of supported apps online at ( https://us.lgappstv.com/main). We apologize for any inconvenience this caused. ^Venette
Good for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up, picture quality is ok not the top of the line
I would recommend this to a friendgreat price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was a gift to my sister.she hasn't said anything to me.Thank you.
I would recommend this to a friendlg tv beautiful picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv LG HD. just having some problems with sound and hdmi input?
I would recommend this to a friendGood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for streaming movies and tv,good service. Excellent graphics
I would recommend this to a friendNot applicable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned without opening. Determined it was too small.
I would recommend this to a friendSucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike that I do not have cable TV or Satellite to watch shows and movies. I have streaming apps. When I turn on the TV or pause a show you goes to static. My audio/Video ports do not work with my blueray player.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Strange sound and glare is terrible on screen.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strange sound quality and the glare on the screen is really bad. I thought all screens were non glare by now, but Not the case with this tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having sound quality issues with your TV. The 32LM620BPUA has an optical output for connecting a soundbar to. If you need assistance with finding a soundbar that fits your needs best, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Broken
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV came out of the box broken/defective. No physical damage but internally the screen would not display properly. Best Buy would not return it after 15 days and the LG manufacturing warranty will not cover a internally defective screen? So lost out on a $150.00 and have to buy another. Ridiculous!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Did not meet our needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not support the Spectrum steaming and did meet our needs it doesn't tells you that
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .LG TVs do not support the Spectrum TV app.You can access the app via a Roku device to hook up to your tv or gaming console like Xbox One. ^Venette