Customer Ratings & Reviews
- Model:
- 32LM620BPUA
- |
- SKU:
- 6334010
Customer reviews
Rating 4.6 out of 5 stars with 1415 reviews
(1,415 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 32" Class LED HD Smart webOS TV's picture quality, easy setup, color, and price. They appreciate the good picture and sound quality, user-friendly setup process, attractive white color, and affordability, especially during sales. However, some customers have concerns about the remote control's user-friendliness, connectivity issues, durability, and limited app support due to the WebOS operating system.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Keep looking, lacks some important features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How is a smart tv in this day and age not bluetooth compatibe?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Okay tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the cost I could have gotten a 1080p tv and thought it was. My bad and my fault for not looking it over well.
No, I would not recommend this to a friendRated 1 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter really enjoys here tv. The tv is small but smart.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
damage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to purchase somewhere else! It was suppose to be a Christmas present.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. We will continue to work hard to provide our customers with the best experience and support possible. ^CP
Rated 5 out of 5 stars
A fine small TV set
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The old Westinghouse set that we had been using in out bedroom got cranky, and had to be replaced. I was considering getting a Vizio set, but learned that it did not have an antenna input. The salesman on the floor suggested this unit. It was priced right, and I knew that LG sets were highly regarded, so I bought it. Setup was easy, due to the amusing voice guidance feature. After setup, the station tuning ran quickly and accurately, and I was ready to go. As far as negatives go, I wish that it had a central pedestal mount instead of widely spaced feet. In addition, there were no quick setup instructions included, and no screws to mount the feet.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
awesome TV
Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so in love with my new white TV the picture is amazing the volume for me is perfect because I have a small room, but if you will install it in a big room you will need a speaker for it, but I love it..
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Cute little TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this TV. Many channel options from LG. Good picture with decent sound. Love the white frame. It pop. Would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
White is fresh and new but...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this tv however I get bumped off my internet very often. I thought it was my signal but that’s not it at all. I went in you tube to look at videos that resolve this issue and there were way too many of them with Same issue. On the flip side it is a perfect size for small space and it is a nice picture. The price is right so it’s a good value no doubt.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking. Good picture. Great free TV channels.
I would recommend this to a friendRated 3 out of 5 stars
LED HD Smart WebOS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was very average at best. I would say for the budgetary reasons it did what I needed it to do. I would highly recommend using a google TV chrome cast along with this product,
No, I would not recommend this to a friendRated 2 out of 5 stars
LG SMART IOS TV PERFORMANCE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi board is extremely slow and I have the fastest xfinity streaming service. The tv freeze regularly. It often goes back to the home screen automatically while I'm watching news segments, episodes, etc. I don't have that problem with my other tv brand. I wonder if there is a recall for the wifi board?
No, I would not recommend this to a friendRated 1 out of 5 stars
Screen DOA. Xmas morn ruined.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took away the heavy old TV and moved lots of furniture to make way for this our first wide screen smart TV. Was preparing to use Wii games and spend Xmas day watching movies. But nope. Screen never came on. I could hear the voice command telling me to select a location and language. But no image at all. Apparently, researching on YouTube shows this is common with LG. And the solution is opening the back and futzing with the motherboard. No thanks. I’ll find another brand! Cheaply made defective garbage. Avoid this one!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Daphane
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture has all kinds of lines. Bought it two years ago barely turned it all. Purchased 2 year warranty but of course tv stopped working after warranty expired
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken, & broken.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the poorest experience I have encountered purchasing a TV. The first TV was cracked & split down the middle, and the second TV we received to replace it in the same condition. Stay away from this delivery.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Black spot, wrong size
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was a black spot in the bottom of my tv, and as soon as i opened the tv and plugged it in i saw the black spot, and i mesured the tv the tv isn't even 32" its 28 so there for i was scammed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry about that. Please accept our apologies for any inconvenience caused. Hopefully, the issue was swiftly resolved. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane













