Customer Ratings & Reviews
- Model:
- 32LM570BPUA
- SKU:
- 6334011
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, smart TV features, and size of the 32" Class LED HD Smart webOS TV. They appreciate the good picture quality and sound, easy setup process, reasonable price, access to streaming services, and perfect size for a bedroom. However, some customers have expressed concerns about the number of buttons on the remote control, occasional connectivity issues, and limited brightness levels.
This summary was generated by AI based on customer reviews.
Not very good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not get TV to work. When may I get someone to fix it. I signed up for Geek Squad protection.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are really sorry that your TV is not working properly. Since you have an extended warranty from Geek Squad please call Best Buy so they can set up a service for you at no cost.We apologize for any inconvenience this caused. ^Venette
Great TV when it worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the TV for less than a week before it stopped working properly. It started spazzing out, turning itself on and off repeatedly. Ended up returning it for a Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your products need in the future. We apologize for any inconvenience this caused. ^Venette
Broke after 5 Months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the TV. Perfect for my bedroom, nice display. But broke after 5 months? For that reason alone, I do not recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Internet connectivity
Won't stay connected
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this TV. It wouldn't stay connected to the internet.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry you had this problem. We are continuously working to improve the quality of the products. If you have any questions please contact our Customer Support at 800.243.0000 or you can also reach us via direct message at Facebook and Twitter.^Venette
Terrible TV keeps going on by itself cannot figure
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV keeps going on by itself cannot figure out how to stop this I would not recommend this TV everI bought a TLC much better easy to use highly recommend that one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Wrong tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WAS GIVEN THE WRONG TV onmarch14 if they would corrected then I would o run in to all this trouble. I'm 90 years old,I hope I live long enough to the tv I wanted.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Lydia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like anything about it .IT is a poor tv and selections on the menu I returned it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
LG Stinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First LG TV I've purchased. After three months from purchase there is a solid line on the screen North to South. LG support would rather replace the TV screen than exchange it. Service guy said a screen would cost $1,000 plus labor.....and the TV cost $500 new. I'm going back to Samsung....never a problem....ever.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together.
HE BROUGHT THE TV, BUT NOT THE MOUNT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WAS TOLD WHEN PURCHASING THE AGREEMENT THAT MY TV WOULD BE PAID FOR BY TOTAL TECH SUPPORT. I WAS LIED TO BY JOSH AT THE MACEDONIA STORE. WHEN I CALLED, HE WAS ON VACATION. THE JERK WHO DELIVERED MY TV SAID I WOULD GET A FREE MOUNT. HE REFUSED TO INSTALL BECAUSE I HAD ASTHMA, WHICH IS NOT PART OF COVID-19!!!!! SET YOUR PEOPLE STRAIGHT!!! HE DROPPED OFF THE TV, LEFT, AND NEVER RETURNED!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture Quality is ok. Rather difficult to set up considering it is a smart tv. I would not buy again
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
great tv for the purpose I bought it for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this TV. great picture quality. I would definitely recommend this,tv to a friend.
I would recommend this to a friendBrand response from LGAnswers
Posted .I'm very glad to see that you are happy with the LG TV. However, you have given this model a 1-star rating, which is the worst rating possible.
If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being part of the LG family. ^CP
- Pros mentioned:Picture quality
Terrible odor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pic and sound. But terrible odor. Especially when you have it in the bedroom.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Poor picture quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality wasn’t what I expected. Not sharp & cloudy. Returned & purchased another brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed to learn (too late) that it’s only a 720p HDTV. Looks low def
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback regarding your TV and are sorry it did not meet your expectations. To get the best picture quality out of your TV, check out our help library and follow the troubleshooting found in this article: http://www.lg.com/us/support/product-help/CT10000018-20150350133130-poor-picture-quality ^CP
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointment picture quality- owned for 2 months
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Worst tv ever!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv ever !!! This is the second time I’m send this to back to be repaired in less then a years .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not thrilled
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small bad sound overall great dissatisfaction and I don’t know how to get rid of it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Ease of use, Picture quality
Excellent TV for our family!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG TV is fantastic we bought it last year and we love it! This tv is great for small living rooms, it easy to set up, and a great deal. This smart TV will ask you if you want update your software.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This set has a great picture colours and detail. Only problem with it I get it to connect to the modem and later on in the day or next day I have to connect it again. Any one else have this problem?
I would recommend this to a friend - Pros mentioned:Picture quality
Very nice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've liked Samsung, until now. I tried LG for the HDR and I'm glad I gave it a chance. Colors are more realistic and natural, I did bump them up a little. Samsung over all picture is sharper, but this also makes it flatter. The LG has focal points, giving the picture depth giving the picture a more interesting picture, drawing a person in more, where as Samsung is uninteresting and even though it is a over all sharper picture it is lifeless. System layout is different, but it's all there. I really like the way the remote is laid out. Give it a try. I'm glad I did.
I would recommend this to a friend