Customer Ratings & Reviews
- Model:
- 32LM627BPUA
- SKU:
- 6455563
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 32" Class LED HD Smart webOS TV for its exceptional picture quality, sleek design, and user-friendly setup process. Many customers rave about the TV's vibrant and sharp display, while others appreciate its stylish appearance and easy installation. Although some users have expressed concerns about the limited app selection and occasional Wi-Fi connectivity issues, the overall positive feedback suggests that this TV offers great value for its price.
This summary was generated by AI based on customer reviews.
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for, perfect size and color..
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my daughter room and she loves it
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the new tv and all the great features
I would recommend this to a friendNew tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my spouse loves the tv. She didn't have a tv in the bedroom with smart tv apps.
I would recommend this to a friendTelevisión
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television. Enjoy all I can see and do with TV.
I would recommend this to a friendHorrible WiFi Connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really, really wanted this tv to work because it's white, looks great, and fits the decor of the room I bought it for. I have 20+ devices in my home that all connect easily to my wifi network. For some reason, this tv had a hard time connecting to the network, and when it did it couldn't hold the connection well and also required I re-connect and enter a password every single time it was turned off and then on again. Did some research, made setting adjustments (changed location from "set automatically" to USA and disabled "quick start"). Didn't help. Figured I had a dud, so packed it up and exchanged for the same tv and tried the process all over again. Same result. Called LG customer support and spend 2+ hours on the phone as they attempted to diagnose the issue and fix. Nothing helped. Even tried reserving an IP address on my router for this tv. What a major pain in the butt. Packed up the second tv, exchanged it for a Samsung, and it works perfectly.. the way setting up a network connection on a tv should work. Internet research suggests LG has a known issue with network connection. Good grief what a headache and waste of time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
LG clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in the 28” model also and happy with both.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associate was very helpful. No wait at the register
I would recommend this to a friendLG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what a tv is supposed to, so I’m happy with it.
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pick up. Pleasant staff. Great price. Packaged well.
I would recommend this to a friendNice but not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice tv but was not compatible with my internet app
I would recommend this to a friendNice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. However, the sound quality isn’t the greatest.
I would recommend this to a friendBig issues with HDMI cable not working with TV box
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this LG 32 inch TV and did not pay for the Geek Squad service, but I am having a problem and I am not sure if it's the TV or my cable provider. In August, I called Frontier cable because I couldn't get any sound after hooking up a new Frontier remote. Customer service tied everything but nothing worked. Then I changed out the HDMI cable and it worked. They send me a new wifi cable box anyway and I hooked it up once I received it a few days later. Since October, I have had to replace the HDMI cable 4x (today being the 4th time) because I have gotten the "no signal" error on my TV every time. Frontier is sending me a new wifi cable box again, but I am wondering if it's the TV. I have even used a different HDMI output and I will still lose the signal. The only way to fix it is with a new HDMI cable. This problem is happening more frequently each time. It's only been 3 weeks since I changed out the cable. I have a Roku device hooked up to the TV and when I use that I never have any problems. I do watch cable much more than streaming. I don't want to keep spending money on HDMI cables, plus it's a pain. Do you have any ideas what the problem is? I don't really want to buy a new TV. I had my old LG TV for eleven years and never changed the HDMI cable. .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Vanessa
- Pros mentioned:Picture quality
just meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.eh...not great. Roku not compatible. Wifi connection spotty. sound and picture quality are good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for smaller area. Not in the high end range, but it works well for the money. Does have a white case and gray face which is a bit unusual for most TVs.
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Letters on tv too small, not worth your money. Can't read letters on tv. Otherwise beautiful pic resolution
No, I would not recommend this to a friendTV Will not connect to WiFi - DO NOT BUY!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I began setup of the new TV and tried connecting it to WiFi at least 5 times and kept getting an “unable to connect to access point error”. I followed instructions on YouTube links to see what the issue might be. I reset my brand new eero pro router 6 router just to be certain as well as unplugged the tv and ultimately did a factory reset on the TV. The WiFi still does not work. Now i have to lug this thing back to a Best Buy store. It did look like that the tv had been opened once before potentially. Do not buy this TV!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Cons mentioned:Remote control
Don’t spend your money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible all the way around. The rep at store said it was an awesome TV for our room. I absolutely hate everything about it! Can’t even see anything on the remote in the dark we have to turn the light on our phone.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bright white edges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 32 inch tv has bright white edges not silver.
I would recommend this to a friendPoor volume control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG smart television was okay, but I had problems with the volume control on it. I had to keep it turned way up to 75 before I could really hear the programs
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Jovelyn