Customer Ratings & Reviews
- Model:
- 32LM627BPUA
- SKU:
- 6455563
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 32" Class LED HD Smart webOS TV for its exceptional picture quality, sleek design, and user-friendly setup process. Many customers rave about the TV's vibrant and sharp display, while others appreciate its stylish appearance and easy installation. Although some users have expressed concerns about the limited app selection and occasional Wi-Fi connectivity issues, the overall positive feedback suggests that this TV offers great value for its price.
This summary was generated by AI based on customer reviews.
Does not have the Apple TV app
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV model 32LM627BPUA, if you would like to access the Apple TV app from their LG Content Store. The Apple TV app is not available for this TV. I reached out to LG Support and they could not help.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused.^Venette
Streamers shouldn’t buy this TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The “smart” part of this tv is terrible. The apps are slow and crash without error messages. It works fine if I use my chromecast but don’t be fooled by the app marketing. Terrible tv if you depend on those. Plus no Apple TV app.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Fat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Physically, the TV is large and fat. it looks like a TV from the 90's
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Jovelyn
can't get reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my boat.........but can't watch it.--------.don't know how to get "streaming'"? Even though we have wifi on the dock . I bought a antenna--that doesn't work very well either. Can BestBuy help me?
I would recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Merry Christmas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have no idea about how it will work because it’s a Christmas gift so it will be another week before it’s really checked out.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No no no no the operation system is not good between Samsung and lg for me are the worst operations system
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you feel this way and appreciate any product design feedback you may have. ^Jennifer
WiFi kept dropping connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t keep the WiFi connection at all. Not very “smart” at all. Do not recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
White tv?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because it was, unbeknownst to me, white. I did not want a white tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Jovelyn
Weboshi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no airplay capability. I am furious. It must be my fault.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future consideration. ^Jennifer
Don’t bother with this it’s dysfunctional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Programs freeze and font is hard to read. I hate it!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
Smart? Not in design, still a decent TV though.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So as far as functioning goes this offers and lives up to everything great that most have come to expect from a top brand like LG. That said, it's white. Not the picture, the casing, frame, bezel & feet are, as is obvious by the picture, white. So what? Well for the super clean people you'll have no complaints here, but for just about everyone else it's inevitable that this will show dust, fingerprints, etc in a rather short amount of time as white, well, just look at plain white bedsheets for example. They naturally show dirt more than any other color. While LG does offer a 32 inch TV in the more common & traditional black frame oddly enough they give their white one a little better features. Such as this one having 3 HDMI inputs and their current black model only having two. Really this as a TV is quite fine, but do you really want one that'll undoubtedly show every little bit of dust & dirt in practically no time? I guess this will be fine for some, but I suspect the majority when they think about it will pass this one by just because it's white. It maintains a high rating from me because white or not it's still a solid TV.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Finishing touch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so lightweight, pretty, beautiful picture, and reasonably priced. It went in my newly renovated kitchen. Perfect!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Color and sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The white tv sure brights up the room as well as the sound don't need to turn it up much for it
I would recommend this to a friend - Pros mentioned:Picture quality
Great Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second LG I've purchased. I love the convenience of streaming buttons on the remote and the picture is fantastic. Definitely recommending this item.
I would recommend this to a friend - Pros mentioned:Tv size
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing and comes with so many programs already installed. I would definitely recommend this to everyone!
I would recommend this to a friend - Pros mentioned:Picture quality
Exactly what I wanted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was exactly what I wanted. It worked perfectly without any hiccups. I received even a day early.
I would recommend this to a friend Double Dip!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so much! I actually bought it twice! You might too.
I would recommend this to a friendPoor quality stand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the stands it comes with it will not tighten up they are loose so tv is wobbly
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
BUYER BEWARE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just over the one year mark, this TV went black. After contacting LG they put me through the ringer to send all may purchase and product ID info explaining they would extend the warranty. This is a smart TV and should not die after 1 year?! They contacted me again from an offshore call center to say that they could not extend the warranty because of the TV size?! Beware that the repair will cost more than the TV purchase cost. In my opinion this is cheating the consumer and very unhappy - and compelled to let others know what happened with this product. Still attempting to reach a supervisor after hours on hold?! It is sad these companies take advantage of American shoppers.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette