Customer Ratings & Reviews
- Model:
- 32LM505BBUA
- SKU:
- 6370826
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the excellent picture quality and affordable price of the 32" Class LED HD TV. Many users are pleased with its easy setup process and find the size to be suitable for smaller spaces. While some customers appreciate that it is not a smart TV, others express frustration with the lack of channel number buttons on the remote control and the louder volume compared to other TVs of similar size.
This summary was generated by AI based on customer reviews.
Worst tv purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was terrible! Once I ran the sound test, it worked, but after the setup was complete, you were only able to hear it once the level was at 96-100. Worst experience ever with LG. It’s impossible to reach customer service so I returned the tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Came indamaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. Best Buy exchanged , checked before issue another unit. Satisfaction quranteed
I would recommend this to a friendGood price tv for kids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something I got for my 4 yr old grandson, good tv at a great price for his age
I would recommend this to a friendReturned the item for some reasons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was not compatible with spectrum service just as Samsung does.
I would recommend this to a friendNot a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was way to small and not at all what I was looking for
No, I would not recommend this to a friendits ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.monitor isn't great but its not bad. for the price is ok
I would recommend this to a friendIts fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine for a backup or spare room TV. It's only 720p.
I would recommend this to a friendThought it was a smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok for a regular tv. Will be exchanging for a smart tv.
No, I would not recommend this to a friendTV is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I just the TV to hook up my cameras and does his job
I would recommend this to a frienddo not buy the replacement plans is garbage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy any off does plans, my tv is broken and i get no help even when i bought total tech protection and protection plan. there excuse is software but its clearly not, so if this was truth then it needs to be fix by the total tech but its not. total garbage and no help, costumer service is none, i keep calling and no one moves but guess what best buy, i will no longer buy anything from u, and i will steer anybody away.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG 32" Class LED HDTV + bad HDMI ports
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We stream tv and movies using an Apple TV 4K, hooked up to either a Samsung or Toshiba tv, with no problems. The setup seemed easy enough but the setup assistant could not find the Apple TV. I tried both HDMI ports and two cables, but, it just did not recognize the device. Thinking it might be a bad cable, I switched the Apple TV back to the old Toshiba, turned on the tv and all was fine. I can only assume that the ports are bad but there was very little documentation for troubleshooting and I couldn't find anything about HDMI input on the screen itself. Might just be a lemon but I don't want to take another chance.
No, I would not recommend this to a friendCheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple review it's a tiny tv and cheap do not use for a monitor I replaced it in three days after purchase. It works good for a small tv in my camp trailer now.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Daphane
I do not like this tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions were hard to understand, It took a long time to figure out how to program the tv to my cable. I don't like it when the tv talks to you, she talks too loud. Still have not learned how to adjust it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please check on your settings for Audio Guidance.If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Dark bands across the screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though they are hard to see except when the entire screen is one color, there are 2 distinct bands of darker color across the screen. I'll be exchanging this one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Not a smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this tv in a bigger size and wanted a smaller one but then got it and it’s the exact same just not a smart tv like the bigger one I have. Very disappointed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry this unit did not meet your expectations. We offer many different TV's. If you need assistance finding a TV that fits your needs best, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Came Broken
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this and the screen arrived cracked with glass all over. I returned it and hopefully my replacement comes in good condition
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with Bestbuyt to have this resolved. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
open box product rating was incorrect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion, the product rating of SATISFACTORY was incorrect (missing remote and TV stands, which in my opinion are key components for the product to work properly). bestbuy allowed me to return, but it cost my time to drive to west carmel to pick-up and then return the item. Ended up buying the full price item which I would have done initially if I had know that both the TV stand legs and remote were missing.
No, I would not recommend this to a friendAwful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is dreadful... have to put it up to 100 and still struggle to hear and I'm not deaf. I think it's faulty. Contacted Best Buy but were no help. Replaced with a Samsung model which is fantastic... Avoid this one. shouldn't have to replace a 3 week old tv but felt I had no other option, poor service from Best Buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
IS NOT A SMART TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to retutn this because it's not a smart tv. For the price, I assumed it was. Probably a fine tv otherwise.
No, I would not recommend this to a friendDead after six weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After being without a television for many years, I decided to try this item. I purchased this item six weeks ago. It is no longer returnable and it no longer powers on. Didn't buy extended warranty as I just thought that it would last more than six weeks. Highly disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
