Customer Ratings & Reviews
- Model:
- 32LM505BBUA
- SKU:
- 6370826
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the excellent picture quality and affordable price of the 32" Class LED HD TV. Many users are pleased with its easy setup process and find the size to be suitable for smaller spaces. While some customers appreciate that it is not a smart TV, others express frustration with the lack of channel number buttons on the remote control and the louder volume compared to other TVs of similar size.
This summary was generated by AI based on customer reviews.
speakers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for our daughter for Christmas. Its now February and the speakers have distortion. What a joke....... How is it non returnable after not even 3 months?!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
We did not realize this was not a smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this not realizing it was not a smart HD TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Yes this is only a LED TV,just like a regular TV.^Venette
Good price. Not the best quality picture,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty crude controls. Not so good quality. Wish I bough one of higher quality like 1020 pixels.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Defect in sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defect found when cable tech hooked up TV and called reynoldsburg Best Buy 5 times. No answer at Best Buy. Horrible customer service experience. Plans are to call LG to complain. What can Best Buydo to correct this defect?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
It broke screen went day 2 of cov19
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And the only reason why I have not brought it back because of all the cov 19 stuff I hope I can get my money back or another TVI hope but I doubt it I don't have the Box
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry that you had a problem with your TV.Please call BestBuy regarding for your concern.Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. I’m more of a smart tv person. I like it for a child.
I would recommend this to a friendBrand response from LGAnswers
Posted .I'm very glad to see that you are happy with the LG TV. However, you have given this model a 2-star rating, which is a poor rating.
If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being part of the LG family.
Took back
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't give a honest review Ibought it then saw a 32 TLC with Roku for 30.00 more and my family likes the Roku installed . We have a Roku stick but only 2 HDMI slots on LG and don't leave much room for xbox dvd switch after Roku stick takes one HDMI.
No, I would not recommend this to a friendWould not recommend very upset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t even have the tv for a few hours before it started to flicker and go to a black screen. Would not recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate.If this is just brand new please call BestBuy to ask for a replacement or for an alternative option as a resolution.We could offer you a technician as well that could do a service for you.Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Bad service, bad buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was on clearance, purchased at curb side, rude attendant yelling at me to stay in car, placed it in my trunk and told me to drive away, got home TV missing manual and remote......worst experience.
No, I would not recommend this to a friendDefective TV.....no color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meet the television that has no color. Everything was black and white. This piece of junk went back. Defective.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Are you still having the same problem even when you are at settings?Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume goes out and the sound crackles. Will be returning for replacement. Hopefully it's just this one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
I returned this tv, the stand was very wobbly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was very wobbly on the very small stands that came with it I would not feel safe having this TV on a TV stand with little kids I would not recommend it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that its stand may have been defective and that you had to return it.
Your feedback is very important to us and will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is absolutely terrible! The legs are so unstable, I had to rig them to make them work. The tv itself is just so old and outdated.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is not the quality we expect from our products. LG absolutely cares and we confidently stand behind our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Terrible TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible tv! I’ve had it for four months and the speakers have already went out!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
TV malfunctioned 2 days after first use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a larger UHD tv from LG that I’ve had for a year and it’s been fantastic. However this smaller model went bad after 2 days.
No, I would not recommend this to a friendNo good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good picture has went out bought for my brother in a care home quit on him
No, I would not recommend this to a friendNot the best for gaming words are so small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best tv in world it’s rlly not good for gamers TCL is better for gaming
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Broken
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a year in my room and hadnt moved it at all.
No, I would not recommend this to a friendbroken item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was on open box item and thd screen was cracked really bad
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged.Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.Please follow up with BestBuy to have this resolved.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Best shopping store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love shopping online with best buy it's like I am in the store.
I would recommend this to a friend
