Customer Ratings & Reviews
- Model:
- 32LR655BPUA
- SKU:
- 11149375
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Good Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good treat bu the employes and they know the right info
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is ok nothing special really. I made the purchase for my Granny because it was supposed to be older adult user friendly but she still has to use two remotes and the color is not very good. I normally am pleased with LG products but this time not so much.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, JoyS. Thank you for sharing your experience with us. We understand your inquiry regarding the remote usage and color settings for your LG 32" Class LR65 Series LED HD webOS TV.
https://www.bestbuy.com/product/lg-32-class-lr65-series-led-hd-webos-tv-2024/JJ8VPZHXTJ
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Simple and easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box in excellent condition. We are using as a monitor for a camera system and a great value compared to purchasing a computer monitor.
I would recommend this to a friendWILL BUY IT AGAIN
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A++ Great for Gaming and other stuff. The resolution are amazing
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV I always stick with lg brand just a personal preference, this TV is a tad bit slow when clicking on things
I would recommend this to a friendHard to get started
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG requires too much information to get the tv working. This is an inexpensive TV, why do they need my Birthdate!!
No, I would not recommend this to a friendApple Air Play Connectivity Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So what should I expect for $149? Probably not a lot!! The color is meh, but the super annoying issue, it has an extremely difficult time trying to connect to Apple Air Play or even the screen mirroring. It sometimes can take up to 20 minutes to get it to work. LG customer service was a waste of time too. They couldn’t get it to work and kept asking if I was no the right network. Dude I have ONE network connection for my home….I had to tell him this at least 5 times. I contemplated returning it and getting Samsung (we have one in another bedroom with NO connectivity issues). I just don’t think it’s worth my time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, TeresaN. Thank you for sharing your experience with us. We understand your inquiry regarding the Apple AirPlay connectivity issues and color on your 32LR655BPUA TV. For AirPlay, please ensure both your TV and Apple device are connected to the same Wi-Fi network and that your TV's software is updated to the latest version. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-32-class-lr65-series-led-hd-webos-tv-2024/6578177.p?skuId=6578177
We appreciate your patience. —Renzo
Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase from Best Buy is a great experience. I been deal with a super good store and extra great people.
I would recommend this to a friendGood for Disney, not Prime!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't care for this model. Unfortunately, it did not let me put Netflix and Prime on. It already came with Hulu and Disney. Not crazy for those two, so I ended up exchanging it.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Leonard. Thanks for sharing your experience with us. We understand the importance of having your LG TV (32LR655BPUA) model support the streaming apps you prefer, especially when you expect Netflix and Prime Video to be available.
For models that don’t show certain apps in the LG Content Store, one helpful step is to check for the latest firmware update in Settings > Support > Software Update. Updating the TV can sometimes enable additional app compatibility. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you’d like us to take a closer look at your previous unit’s app availability, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy
Not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Response time is slow. We have had the tv for 5 weeks and already had to change the batteries in the remote and one of the buttons fell off.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Marissa. Thank you for taking a moment to share your experience with the LG TV (32LR655BP) model. We understand the importance of having a responsive and high-quality viewing experience, especially when you have recently welcomed a new unit into your home.
To improve response time and remote connectivity, please try these steps: Disable Quick Start. The "Quick Start+" feature may slow the interface. Go to Settings > All Settings > General > Devices > TV Management and turn Quick Start+ Off. Power Cycle the TV. To resolve battery and connectivity issues, press and hold the Home and Back buttons on your remote for 5 seconds until the power button flashes, then re-pair it by pressing the Wheel (OK) button while pointing at the TV. For more guidance, visit https://www.lg.com/us/support/product/lg-32LR655BPUA.AUS. We’re here to support you. Please email us at lgdigitalcare@lg.sprinklrsupport.com for further assistance. ^Juvy
Never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for the geek's to fix the setup which was done wrong as we were told by a geek on the phone because we couldn't get into a menu item she was telling us to access
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lorraine. Thank you for reaching out. We understand the importance of having your LG TV (32LR655BPUA) model set up correctly. If you can't access certain menu items, it might be due to the TV being in Store Mode or having a Safety Lock enabled. To resolve this, follow these steps:
Navigate to Settings > All Settings > General > System.
Find Additional Settings and set Home/Store Mode to Home Mode.
Also, check the Safety settings to ensure no menu locks are active. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-webos-settings-menu--1423510571318 and https://www.lg.com/us/support/product/lg-32LR655BPUA.AUS. We’d be glad to take a closer look at your unit as well. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your model details so our team can assist you further. ^Juvy
Not a fan of smart tvs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just seems weak compared to the non smart tvs. Not satisfied with smart tvs. Had tried another brand as well.
I would recommend this to a friend- Pros mentioned:Picture quality
disapointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good picture but not as good as my larger one. Terrible remote. Took it back because of the remote.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rick. Thank you for sharing your experience with us. We’re glad to hear that you were satisfied with the picture quality of your LG TV (32LR655BPUA) model, though we understand the remote control didn’t meet your expectations. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For future reference, ensure the remote’s batteries are fresh and correctly inserted. Sometimes, a simple battery change can improve performance. Also, ensure there are no obstructions between the remote and the TV that might interfere with the signal. If you still have concerns or need further assistance, please send us a private message on social media @LGUSSupport. Our team is here to help and provide additional support or solutions if needed. ^Juvy
LG TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good value for money, but not a TV I would buy again…
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, SimonE. Thank you for sharing your experience with us. We understand your inquiry regarding your LG - 32" Class LR65 Series LED HD webOS TV. Your feedback is important, and we understand that the unit didn't meet your expectations for a future purchase.
https://www.bestbuy.com/product/lg-32-class-lr65-series-led-hd-webos-tv-2024/JJ8VPZHXTJ
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Solid buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid replacement to a previous gen Lg however a little disappointed that the tv mount location was changed from previous gen forcing me to buy a new tv mount.
I would recommend this to a friendtv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv works as it should, it is slower than i like for
I would recommend this to a friendTerribly small!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG TV I bought initially had to be returned. It was so small my mom couldn't see any letters on it. I also had to jump through hoops to get it to work. I will not recommend it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Judy. Thank you for sharing your experience with the LG TV (32LR655BPUA) model. We understand how important it is for a TV to meet your family’s viewing needs, and we appreciate you letting us know about the challenges you faced.
For setup issues, one helpful step is to ensure the TV’s display settings are adjusted for accessibility. You can increase the font size and enable features such as high contrast mode or screen zoom in the settings menu, which can make on‑screen text easier to read. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-how-do-i-use-live-zoom-on-my-lg-tv-on-webos-30--20153122616647. If you’d like us to assist further with your unit or explore alternative solutions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can look into this more closely. ^Juvy
- Cons mentioned:Remote control
Bad remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using Bluetooth is too complicated, remote control device is not sensitive to touch
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, EdwardK. Thank you for sharing your experience with us. We understand that the remote for your 32LR655BPUA TV isn't as responsive as you'd expect. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-32-class-lr65-series-led-hd-webos-tv-2024/6578177.p?skuId=6578177
We appreciate your patience. —Renzo
- Cons mentioned:Responsiveness
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow to move across apps. Also it is 2.5 Ghz wifi so slow to react. wish i know this before purchasing. now realizing and it is already past my return period for best buy
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jack. Thank you for sharing your experience with the LG Monitor (32LR655BPUA) model. We understand how important it is to have a TV that provides smooth app navigation and quick connectivity, and we’re here to assist. we strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For the slower app performance, we recommend clearing the TV’s cache to optimize speed: Go to Settings > Apps > Select the app and clear the cache.
Ensure the TV's software is up to date by checking under Settings > Support > Software Update. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. Regarding the 2.5GHz WiFi, while this frequency is sufficient for most streaming, it can experience slower speeds in environments with many devices or interference. If possible, try using an Ethernet cable for a more stable and faster connection.
If these steps don’t improve the performance or if you’d like further assistance, please send us a private message on social media @LGUSSupport. We're here to help explore additional solutions tailored to your needs. ^Juvy
Too Complicated -- Bring Back "Dumb" TVs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible factory setting color of peoples' faces. Extremely complicated fixes for this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, MaryZ. Thank you for sharing your experience with your 32LR655BPUA TV. We understand your inquiry regarding the factory color settings and adjusting them to your preference. Your feedback is important, and we'd like to assist you further.
LG TVs offer various picture modes and advanced settings that allow for detailed color adjustments to achieve a more natural look. You can typically access these settings through the "Settings" button on your remote, then navigating to "Picture" and exploring options like "Picture Mode," "Color," and "Tint," or even "Color Temperature." Choosing a "Cinema" or "Filmmaker Mode" preset often provides a more balanced and natural color representation.
https://www.bestbuy.com/site/lg-32-class-lr65-series-led-hd-webos-tv-2024/6578177.p?skuId=6578177
For further assistance with adjusting the picture settings on your 32LR655BPUA, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to explore possible solutions and guide you through the process. We appreciate your patience. —Renzo